Alternatives
Best Zoom Phone alternatives in 2026
Data compiled by Toolradar Updated How we rate
Cite this list: Toolradar, best Zoom Phone alternatives 2026, toolradar.com/alternatives/zoom-phone
2 direct alternatives to Zoom Phone and 6 more tools in the same category, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Quick answer
- Zoom is the top alternative to Zoom Phone on our list, followed by Dialpad and Microsoft Teams.
- 5 of the 8 alternatives have a free plan, starting with Zoom.
- Highest rated: Microsoft Teams, 4.4 out of 5 from 30,473 ratings, Sep 2026.
- 8 alternatives
- 2 direct
- 5 with a free plan
Top 3 alternatives to Zoom Phone
Zoom
#1 Top pickConnect, communicate, and collaborate with HD video meetings
Pricing
Free plan
3.4 /5 across G2 and Trustpilot · 56,859 ratings, Sep 2026
Our take
Best overall
Dialpad
#2AI-powered Contact Center and Unified Communications platform for customer service and sales.
Starting price
From $15 /mo
Cheapest paid plan, monthly, as of October 2026
4.2 /5 across G2, Capterra and Trustpilot · 7,931 ratings, Sep 2026
Unite chat, meetings, and files with Microsoft 365
Starting price
From $4 /mo
Cheapest paid plan, monthly, as of October 2026
4.4 /5 across G2 and Capterra · 30,473 ratings, Sep 2026
Our take
Highest rated
Zoom Phone vs 8 alternatives
| Tool | Starting price (Oct 2026) | Free plan | Rating | Fit |
|---|---|---|---|---|
 | Price: $10/mo | Free plan: No | 4.6 out of 5, from 2,917 ratings across G2 and Capterra (2,917) | |
| Price: Free + paid | Free plan: Yes | 3.4 out of 5, from 56,859 ratings across G2 and Trustpilot (56,859) | Direct alternative | |
| Price: $15/mo | Free plan: No | 4.2 out of 5, from 7,931 ratings across G2, Capterra and Trustpilot (7,931) | Direct alternative |
| Price: $4/mo | Free plan: Yes | 4.4 out of 5, from 30,473 ratings across G2 and Capterra (30,473) | Same category as Zoom Phone |
 | Price: $7/mo | Free plan: No | 4.0 out of 5, from 66,052 ratings across Trustpilot, G2 and Capterra (66,052) | Same category as Zoom Phone |
 | Price: $8.75/mo | Free plan: Yes | 4.2 out of 5, from 64,990 ratings across Trustpilot, TrustRadius, PeerSpot and more (64,990) | Same category as Zoom Phone |
 | Price: $12/mo | Free plan: No | 4.3 out of 5, from 28,658 ratings across G2 and Capterra (28,658) | Same category as Zoom Phone |
 | Price: $7/mo | Free plan: Yes | 4.4 out of 5, from 2,964 ratings across G2 and Trustpilot (2,964) | Same category as Zoom Phone |
 | Price: Free + paid | Free plan: Yes | 4.1 out of 5, from 20,107 ratings across G2, Capterra and SourceForge (20,107) | Same category as Zoom Phone |
Why people consider alternatives to Zoom Phone
Zoom Phone is a cloud phone system that brings the simplicity of Zoom to business calling. Features HD voice, intelligent call routing, and admin console.
Teams most often switch away when one of these starts to bite:
- Pricing at scale as usage or premium tiers add up.
- Missing integrations with the rest of your stack.
- Performance or scale limits as your needs grow.
- A specific feature gap you have hit in communication.
The 2 direct alternatives below cover the same core job (communication) with different trade-offs. The 6 tools marked "Same category as Zoom Phone" fit the category but replace Zoom Phone less directly.
Zoom Phone by the numbers
Toolradar data: Zoom Phone's entry paid plan ($10/user/mo, billed monthly) ranks #3 of 10 (joint) for price among the Video Conferencing tools with a verified entry price per user, where the median is $14/user/mo. As of Oct 2026.
| Metric | Zoom Phone | Peer median | Position (1 is best) |
|---|---|---|---|
| Entry paid plan | $10/user/mo, billed monthly | $14/user/mo | #3 of 10 (joint) tools priced per user, verified price |
| Free plan | No | 66% have one | n/a |
| Listed as an alternative to | 5 tools | 3 | #20 of 62 (joint) |
| User rating | 4.6/5 (across the web, 2,917 ratings) | 4.4/5 | #8 of 43 (joint) tools with 20+ reviews |
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Video Conferencing data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Zoom Phone by the numbers”, Oct 2026.
Communication leaderboards from Toolradar data
Toolradar ranks Communication tools on one measure at a time, only where at least 8 tools have data. As of Oct 2026.
Lowest entry price, plans with no stated unit
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 106 tools with no stated price unit, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | Plivo | $0.50/mo, billed monthly |
| 2 | Runbox | $0.66/mo, billed yearly |
| 3 | MyKidReports | $0.99/mo, billed monthly |
| 4 | PortaOne Telecom Billing | $1/mo |
| 4 | Twilio Flex | $1/mo |
Lowest entry price, per-user plans
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 41 tools priced per user, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | Zoho Mail | $1/user/mo, billed monthly |
| 2 | Pumble | $2.49/user/mo, billed monthly |
| 3 | Troop Messenger | $2.50/user/mo, billed monthly |
| 4 | Yac | $3/user/mo, billed monthly |
| 5 | Chanty | $4/user/mo, billed monthly |
Most media coverage, last 30 days
Number of distinct articles published in the last 30 days by independent press, blogs and newsletters that mention the tool. A story carried by several outlets counts once; the vendor's own blog, review sites, forums and republishing sites do not count.
Counted among 8 tools mentioned in the last 30 days.
| # | Tool | Articles |
|---|---|---|
| 1 | Microsoft 365 | 35 articles |
| 2 | Microsoft Teams | 19 articles |
| 3 | AirPods 5 | 11 articles |
| 4 | OpenClaw | 9 articles |
| 5 | Google Meet | 5 articles |
A position exists only when at least 8 tools have data for that metric. 147 of 282 Communication tools have a verified price; the others publish none we could read (often "contact sales"). Advertising and placement fees are not inputs to any position. Visit counts include visits from every source. How we compute this. Cite this: Toolradar, “Communication leaderboards”, Oct 2026. Data licensed CC BY 4.0. All Communication statistics.
8 alternatives to Zoom Phone
Direct alternatives come first, ranked by G2 and Capterra ratings, media mentions, and editor review. Tools marked "Same category as Zoom Phone" follow, ranked the same way.
- 1
Zoom
Free plan Cheaper than Zoom PhoneConnect, communicate, and collaborate with HD video meetings
3.4 /5 across G2 and Trustpilot · 56,859 ratings, Sep 2026
Free plan available; paid prices not published
- 2
Dialpad
Free plan Cheaper than Zoom PhoneAI-powered Contact Center and Unified Communications platform for customer service and sales.
4.2 /5 across G2, Capterra and Trustpilot · 7,931 ratings, Sep 2026
From $15/user/mo, billed monthly; free plan available
- 3
Microsoft Teams
Free plan Cheaper than Zoom PhoneUnite chat, meetings, and files with Microsoft 365
4.4 /5 across G2 and Capterra · 30,473 ratings, Sep 2026
From $4/user/mo, billed monthly; free plan available
Same category as Zoom Phone
- 4
Google Workspace
Paid Battle-tested at scaleAll-in-one business productivity suite with real-time collaboration
4.0 /5 across Trustpilot, G2 and Capterra · 66,052 ratings, Sep 2026
From $7/user/mo, billed yearly
Same category as Zoom Phone
- 5
Slack
Free plan Cheaper than Zoom PhoneCentral hub for workplace communication and collaboration
4.2 /5 across Trustpilot, TrustRadius, PeerSpot and more · 64,990 ratings, Sep 2026
From $8.75/user/mo, billed yearly; free plan available
Same category as Zoom Phone
- 6
GoTo Meeting
Paid Battle-tested at scaleVideo conferencing for businesses
4.3 /5 across G2 and Capterra · 28,658 ratings, Sep 2026
From $12/mo, billed monthly
Same category as Zoom Phone
- 7
Google Meet
Free plan Cheaper than Zoom PhoneSeamless video meetings for Google Workspace users
4.4 /5 across G2 and Trustpilot · 2,964 ratings, Sep 2026
From $7/user/mo, billed yearly; free plan available
Same category as Zoom Phone
- 8
Cisco Webex
Free plan Cheaper than Zoom PhoneVideo conferencing & collaboration
4.1 /5 across G2, Capterra and SourceForge · 20,107 ratings, Sep 2026
Free plan available; paid prices not published
Same category as Zoom Phone
Frequently asked questions
What is the best alternative to Zoom Phone?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Zoom Phone are Zoom, Dialpad, Microsoft Teams. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Zoom Phone?
There is no fully free alternative in this list. Zoom is freemium: a permanent free tier plus paid plans (Connect, communicate, and collaborate with HD video meetings).
Why do people look for Zoom Phone alternatives?
Common reasons teams switch away from Zoom Phone: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in communication. The alternatives on this page solve the same core problem with different trade-offs.
Side-by-side comparisons
In-depth comparison pages for Zoom Phone versus each alternative.
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