ProxyAI vs Richpanel: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for ProxyAI and Richpanel side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
ProxyAI
Store-aware ecommerce support across chat channels, with human handoff
Best for you if:
- • Ecommerce teams using Shopify, WooCommerce or Wix that want AI customer support across their website and messaging channels
Richpanel
AI-powered customer service platform for e-commerce to cut costs, boost agent productivity, and delight customers.
Best for you if:
- • You want e-commerce support
| At a Glance | ProxyAI | Richpanel |
|---|---|---|
Starts at | Free plan | Free plan, paid from $79/mo, billed monthly Starter plan |
Category | Customer Support Chatbots | Customer Support E-commerce |
Rating | n/a | 4.7/5 G2 4.7 94 reviews |
Free plan | Yes | Yes |
Watch out for | n/a | Overage fees if message/ticket limits exist |
Choose ProxyAI or Richpanel?
Choose ProxyAI if
- Ecommerce teams using Shopify, WooCommerce or Wix that want AI customer support across their website and messaging channels
- You want no recurring subscription fee; start with a free bot and pay based on usage
- You want store-aware support connects with Shopify, WooCommerce and Wix to answer questions using store and order context
Choose Richpanel if
- You want e-commerce support
- You want good for Shopify
In-Depth Analysis
ProxyAI
Store-aware ecommerce support across chat channels, with human handoff
Strengths
- Pro: No recurring subscription fee; start with a free bot and pay based on usage.
- Pro: Store-aware support connects with Shopify, WooCommerce and Wix to answer questions using store and order context.
Weaknesses
- Con: Usage-based costs vary by selected AI model and conversation volume, so monthly spend can fluctuate.
- Con: The listed native store integrations are Shopify, WooCommerce and Wix; check compatibility if your store uses another platform.
Key features
Richpanel
AI-powered customer service platform for e-commerce to cut costs, boost agent productivity, and delight customers.
Richpanel's pricing, starting at $79/month for Starter and $109/month for Pro Max, is competitive for an AI-powered customer service platform, especially given the e-commerce focus.
Watch out
Overage fees if message/ticket limits exist
Strengths
- Pro: E-commerce support
- Pro: Good for Shopify
- Pro: Self-service options
- Pro: Fair pricing
- Pro: Active development
Weaknesses
- Con: E-commerce focused
- Con: Learning curve
- Con: Feature gaps
- Con: Better alternatives exist
- Con: Support varies
Key features
Plans and prices: ProxyAI vs Richpanel
| Tool | Plans and prices | Source |
|---|---|---|
| ProxyAI |
| proxyai.app read Oct 18, 2026 |
| Richpanel |
| richpanel.com/pricing read Oct 2, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on ProxyAI pricing and Richpanel pricing.
Key Takeaways
ProxyAI
- Choose if you want store-aware ecommerce support across chat channels, with human handoff
Richpanel
- Choose if you want AI-powered customer service platform for e-commerce to cut costs, boost agent productivity, and delight customers
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- Only Richpanel has a published user rating (4.7/5 from 94 reviews); ProxyAI has none we can show.
- Richpanel starts at $79/mo, billed monthly; ProxyAI has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do ProxyAI and Richpanel compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. Only Richpanel has a published user rating (4.7/5 from 94 reviews); ProxyAI has none we can show. Richpanel starts at $79/mo, billed monthly; ProxyAI has no public paid plan price on file. Both have a free plan.
What are ProxyAI and Richpanel used for?
ProxyAI: Store-aware ecommerce support across chat channels, with human handoff. Richpanel: AI-powered customer service platform for e-commerce to cut costs, boost agent productivity, and delight customers.
What does ProxyAI cost vs Richpanel?
ProxyAI has no public paid-plan price on file. Richpanel's cheapest paid plan is Starter at $79/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 18, 2026.
What's the main difference between ProxyAI and Richpanel?
ProxyAI's main strength: no recurring subscription fee; start with a free bot and pay based on usage. Richpanel's main strength: e-commerce support.