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ProxyAI

Claimed

Store-aware ecommerce support across chat channels, with human handoff

Free plan available
Freemium Customer Support Chatbots AI for Customer Service
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Tracked since 2026

The Bottom Line

Best for
Ecommerce teams using Shopify, WooCommerce or Wix that want AI customer support across their website and messaging channels.
Price
Free plan available. Compare plans

Key facts

  • No subscription fee; usage-based pricing varies by selected AI model.
  • Integrates with Shopify, WooCommerce and Wix.
  • Supports website, WhatsApp, Telegram and LINE channels.

Pros

  • No recurring subscription fee; start with a free bot and pay based on usage.
  • Store-aware support connects with Shopify, WooCommerce and Wix to answer questions using store and order context.

Cons

  • Usage-based costs vary by selected AI model and conversation volume, so monthly spend can fluctuate.
  • The listed native store integrations are Shopify, WooCommerce and Wix; check compatibility if your store uses another platform.

What is ProxyAI?

ProxyAI provides AI customer support chatbots for ecommerce businesses across websites, WhatsApp, Telegram and LINE. It connects with Shopify, WooCommerce and Wix to answer customer questions with store and order context and can hand conversations to a human. Start with a free bot; usage-based pricing has no subscription fee.

Available on: Web

Data compiled by Toolradar Pricing checked · How we evaluate
Source proxyai.app

Preview

Key Features

  • AI customer support chatbots for websites, WhatsApp, Telegram and LINE
  • Shopify, WooCommerce and Wix store integrations with order and tracking context
  • Human handoff with conversation and customer context

Pricing Plans

7-day Free Trial

Pricing checked Oct 18, 2026. Source: proxyai.app, read Oct 18, 2026

ProxyAI plans and prices, checked October 2026
Plan Price Details
Usage-based

$0.00/month

Rates vary by selected AI model. Start with a free bot; no subscription fee. Current model rates are shown on the ProxyAI homepage.

  • Choose an AI model; usage is metered by conversation
  • $0.004–$0.018 per conversation
View full pricing
Full ProxyAI pricing: every plan and alternatives

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ProxyAI by the numbers

ProxyAI compared with 27 AI for Customer Service tools on Toolradar, as of Nov 2026
Metric ProxyAI Peer median Position (1 is best)
Free plan Yes 15 of 27 have one n/a
Integrations listed 2 3 #7 of 10 (joint) tools with at least one integration recorded

Each position is counted among the tools that have data for that row, as noted under it. All AI for Customer Service data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “ProxyAI by the numbers”, Nov 2026.

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Best ProxyAI Alternatives

Top alternatives based on features, pricing, and user needs.

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Tidio Freemium

Live chat, AI chatbots, and email to convert visitors

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Gorgias Paid

Customer support built for e-commerce, with deep store integration

4.6
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Ada Freemium

Automate customer interactions with an AI-powered chatbot platform.

4.6
Richpanel logo
Richpanel Freemium

AI-powered customer service platform for e-commerce to cut costs, boost agent productivity, and delight customers.

4.7
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Re:amaze Paid

Customer service and live chat for e-commerce brands

3.4
See all customer support tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All ProxyAI alternatives 7+ tools ranked, pricing + verdict per pick ProxyAI vs Zendesk for E-commerce Head-to-head: features, pricing, who wins ProxyAI vs Intercom Head-to-head: features, pricing, who wins ProxyAI vs Tidio Head-to-head: features, pricing, who wins

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ProxyAI FAQ

How does ProxyAI help an ecommerce store handle customer inquiries about order status?

ProxyAI connects with Shopify, WooCommerce and Wix to answer customer questions using store and order context. It can provide real-time order status updates across chat channels like website, WhatsApp, Telegram and LINE. If needed, the conversation can be handed to a human agent.

How does ProxyAI compare to Gorgias for ecommerce customer support?

Unlike Gorgias, ProxyAI offers a free bot to start and uses usage-based pricing with no recurring subscription fee. Both provide store-aware support, but ProxyAI's native integrations are limited to Shopify, WooCommerce and Wix. ProxyAI also supports chat channels like WhatsApp, Telegram and LINE.

What are the main trade-offs of using ProxyAI's usage-based pricing?

ProxyAI's usage-based costs vary by the selected AI model and conversation volume, so monthly spend can fluctuate. Additionally, the native store integrations are limited to Shopify, WooCommerce and Wix, so check compatibility if your store uses another platform.

Which teams benefit most from ProxyAI's store-aware chatbot?

Ecommerce customer support teams that need to answer order and store-related questions across multiple chat channels benefit most. Teams using Shopify, WooCommerce or Wix can leverage store context without a subscription fee. The free bot allows teams to test the service before committing to paid usage.

How is ProxyAI priced?

ProxyAI offers a free bot to start, with paid plans for more usage and features. There is no recurring subscription fee; instead, pricing is based on usage, which varies by the AI model selected and conversation volume.

Can ProxyAI integrate with platforms other than Shopify, WooCommerce and Wix?

ProxyAI's listed native store integrations are Shopify, WooCommerce and Wix. If your store uses another platform, you should check compatibility with ProxyAI. The chatbot can still be used on websites and chat channels like WhatsApp, Telegram and LINE.

Does ProxyAI support human handoff during customer conversations?

Yes, ProxyAI can hand conversations to a human agent when needed. This allows the AI to handle routine inquiries while complex issues are escalated to a support representative. The handoff works across the supported chat channels.

How does ProxyAI use store context to answer customer questions?

ProxyAI connects with Shopify, WooCommerce and Wix to access store and order data. This allows the chatbot to answer questions about order status, product details and other store-specific information. The context is used across website, WhatsApp, Telegram and LINE channels.

Source: proxyai.app

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