ProxyAI vs Tidio: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for ProxyAI and Tidio side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
ProxyAI
Store-aware ecommerce support across chat channels, with human handoff
Best for you if:
- • Ecommerce teams using Shopify, WooCommerce or Wix that want AI customer support across their website and messaging channels
Tidio
Live chat, AI chatbots, and email to convert visitors
Best for you if:
- • You want easy setup
| At a Glance | ProxyAI | Tidio |
|---|---|---|
Starts at | Free plan | Free plan, paid from $24.17/mo flat, billed yearly Starter plan |
Category | Customer Support Chatbots | Customer Support Chatbots |
Rating | n/a | 4.6/5 G2 4.6 · Capterra 4.7 2,552 reviews |
Free plan | Yes | Yes |
Watch out for | n/a | Conversation limits can lead to overage if not monitored. |
Choose ProxyAI or Tidio?
Choose ProxyAI if
- Ecommerce teams using Shopify, WooCommerce or Wix that want AI customer support across their website and messaging channels
- You want no recurring subscription fee; start with a free bot and pay based on usage
- You want store-aware support connects with Shopify, WooCommerce and Wix to answer questions using store and order context
Choose Tidio if
- You want easy setup
- You want AI chatbots
In-Depth Analysis
ProxyAI
Store-aware ecommerce support across chat channels, with human handoff
Strengths
- Pro: No recurring subscription fee; start with a free bot and pay based on usage.
- Pro: Store-aware support connects with Shopify, WooCommerce and Wix to answer questions using store and order context.
Weaknesses
- Con: Usage-based costs vary by selected AI model and conversation volume, so monthly spend can fluctuate.
- Con: The listed native store integrations are Shopify, WooCommerce and Wix; check compatibility if your store uses another platform.
Key features
Tidio
Live chat, AI chatbots, and email to convert visitors
It's best for small to medium businesses prioritizing live chat and chatbot automation, with the Plus plan targeting enterprise-level needs.
Watch out
Conversation limits can lead to overage if not monitored.
Strengths
- Pro: Easy setup
- Pro: AI chatbots
- Pro: Good value
Weaknesses
- Con: Limited customization
- Con: Bot features extra
Key features
Plans and prices: ProxyAI vs Tidio
| Tool | Plans and prices | Source |
|---|---|---|
| ProxyAI |
| proxyai.app read Oct 18, 2026 |
| Tidio |
| tidio.com/pricing read Oct 31, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on ProxyAI pricing and Tidio pricing.
Key Takeaways
ProxyAI
- Choose if you want store-aware ecommerce support across chat channels, with human handoff
Tidio
- Choose if you want live chat, AI chatbots, and email to convert visitors
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- Only Tidio has a published user rating (4.6/5 from 2,552 reviews); ProxyAI has none we can show.
- Tidio starts at $24.17/mo flat, billed yearly; ProxyAI has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do ProxyAI and Tidio compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. Only Tidio has a published user rating (4.6/5 from 2,552 reviews); ProxyAI has none we can show. Tidio starts at $24.17/mo flat, billed yearly; ProxyAI has no public paid plan price on file. Both have a free plan.
What are ProxyAI and Tidio used for?
ProxyAI: Store-aware ecommerce support across chat channels, with human handoff. Tidio: Live chat, AI chatbots, and email to convert visitors.
What does ProxyAI cost vs Tidio?
ProxyAI has no public paid-plan price on file. Tidio's cheapest paid plan is Starter at $24.17/mo flat, billed yearly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.
What's the main difference between ProxyAI and Tidio?
ProxyAI's main strength: no recurring subscription fee; start with a free bot and pay based on usage. Tidio's main strength: easy setup.