Refiner vs Sprig: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Refiner and Sprig side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Refiner leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Refiner
Get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps.
Best for you if:
- • You want a free tier before you commit
Sprig
Enterprise survey platform powered by AI agents that help teams move from question to insight faster.
Best for you if:
- • You want surveys
| At a Glance | Refiner | Sprig |
|---|---|---|
Starts at | Free plan | Free plan, paid from $175/mo, billed monthly Starter plan |
Category | Survey Tools Customer Feedback | Product Analytics Survey Tools |
Rating | 4.6/5 G2 4.6 26 reviews | 4.3/5 G2 4.3 199 reviews |
Free plan | Yes | No |
Watch out for | MAU/Pageview limits could incur overages | n/a |
Choose Refiner or Sprig?
Choose Refiner if
- You want a free tier before you commit
- You want designed specifically for in-app surveys, leading to higher response rates and contextual feedback
- You want extremely precise targeting capabilities allow for highly segmented and relevant surveys
- You work in survey tools, not product analytics
Choose Sprig if
- You want surveys
- You want speed
- You work in product analytics, not survey tools
In-Depth Analysis
Refiner
Get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps.
The 'Essentials' and 'Growth' tiers require direct contact for pricing, which can be a barrier for smaller businesses or those seeking immediate cost transparency.
Watch out
MAU/Pageview limits could incur overages
Strengths
- Pro: Designed specifically for in-app surveys, leading to higher response rates and contextual feedback.
- Pro: Extremely precise targeting capabilities allow for highly segmented and relevant surveys.
- Pro: Seamless integration with a wide range of popular product analytics and marketing automation tools.
- Pro: High degree of customization for survey design and branding.
- Pro: Easy to set up and integrate with web and mobile applications using SDKs and GTM.
Weaknesses
- Con: No specific cons mentioned in the provided text.
Key features
Sprig
Enterprise survey platform powered by AI agents that help teams move from question to insight faster.
Strengths
- Pro: Surveys
- Pro: Speed
- Pro: Advanced quant
Weaknesses
- Con: Moderated or AI-moderated live interviews
- Con: Contact-center or case management
- Con: Offline fieldwork
Key features
Plans and prices: Refiner vs Sprig
| Tool | Plans and prices | Source |
|---|---|---|
| Refiner |
| refiner.io/pricing read Nov 2, 2026 |
| Sprig |
| sprig.com/pricing read Sep 30, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Refiner pricing and Sprig pricing.
Key Takeaways
Refiner
- Higher user rating: 4.6/5 vs 4.3/5
Sprig
- Choose if you want enterprise survey platform powered by AI agents that help teams move from question to insight faster
What the data shows
On the data below, Refiner leads on higher user rating. We do not name an overall winner for this pair.
- Refiner has the higher user rating (4.6/5 from 26 reviews for Refiner, 4.3/5 from 199 reviews for Sprig).
- Sprig starts at $175/mo, billed monthly; Refiner has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Refiner and Sprig compare in 2026?
On the data below, Refiner leads on higher user rating. We do not name an overall winner for this pair. Refiner has the higher user rating (4.6/5 from 26 reviews for Refiner, 4.3/5 from 199 reviews for Sprig). Sprig starts at $175/mo, billed monthly; Refiner has no public paid plan price on file. Both have a free plan.
What are Refiner and Sprig used for?
Refiner: Get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps. Sprig: Enterprise survey platform powered by AI agents that help teams move from question to insight faster.
What does Refiner cost vs Sprig?
Refiner has no public paid-plan price on file. Sprig's cheapest paid plan is Starter at $175/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.
What's the main difference between Refiner and Sprig?
Refiner's main strength: designed specifically for in-app surveys, leading to higher response rates and contextual feedback. Sprig's main strength: surveys.