Refiner uses custom pricing.
Verified Sep 2026 from the official pricing page.
Is Refiner worth the price?
Refiner's pricing structure is opaque for its core paid plans, making it difficult to assess fairness.
The 'Essentials' and 'Growth' tiers require direct contact for pricing, which can be a barrier for smaller businesses or those seeking immediate cost transparency. The Free tier is generous for basic needs, offering 25 responses per month.
It's best for businesses with complex, enterprise-level needs that require custom solutions and are prepared for negotiation.
Pricing Plans
Free TrialFree
- All Essentials plan features
- 25 survey responses per month
Essentials
Let's talk!
- Unlimited survey responses
- All survey features
- User segmentation
- Basic integrations
- Up to 1,000,000 Monthly Active Users
- Up to 20,000,000 Monthly Pageviews
- 2 Environments
- 20 User Segments
Growth
Let's talk!
- Everything from Essentials
- Event tracking
- Translations
- Advanced data integrations
- Up to 10,000,000 Monthly Active Users
- Up to 20,000,000 Monthly Pageviews
- 6 Environments
- 60 User Segments
Enterprise
Get a quote
- Run any number of survey campaigns simultaneously on multiple channels
- Custom MAU limits
- Unlimited team members
- SSO and granular access rights
- Full white-labeling (custom CSS & custom survey link domain)
- Yearly contract with dedicated support representative, concierge service and consulting
- Unlimited Monthly Active Users
- Unlimited Monthly Pageviews
Hidden Costs & Gotchas
MAU/Pageview limits could incur overages
How Refiner compares
5 of 6 direct competitors offer a free plan.
Refiner Pricing FAQ
How much does Refiner cost?
Refiner uses custom pricing. Contact Refiner directly for a quote based on your team size and requirements.
Does Refiner have a free plan?
Yes. Refiner offers a free plan called "Free". It includes: All Essentials plan features, 25 survey responses per month.
Does Refiner offer a free trial?
Yes. Refiner offers a free trial.
What are alternatives to Refiner?
Alternatives to Refiner include Sprig, Pendo, Hotjar, Userpilot. Sprig starts at $175/month; Hotjar starts at $39/month; Userpilot starts at $299/month.
Refiner alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Refiner pricing — refiner.io/pricing (verified Sep 2026)
- Cite this data: Toolradar, Refiner pricing verified Sep 2026, toolradar.com/tools/refiner/pricing
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