Refiner Pricing 2026
Plans, hidden costs, and alternatives compared
Prices last confirmed on Nov 2, 2026 on refiner.io. Same data as Markdown or JSON.
Cite this data: Toolradar, Refiner pricing verified Nov 2026, toolradar.com/tools/refiner/pricing
Refiner uses custom pricing.
Verified Nov 2026 from the official pricing page.
Is Refiner worth the price?
The 'Essentials' and 'Growth' tiers require direct contact for pricing, which can be a barrier for smaller businesses or those seeking immediate cost transparency.
The Free tier is generous for basic needs, offering 25 responses per month. It's best for businesses with complex, enterprise-level needs that require custom solutions and are prepared for negotiation.
Pricing Plans
Free TrialFree
- All Essentials plan features
- 25 survey responses per month
Essentials
Let's talk!
- Unlimited survey responses
- All survey features
- User segmentation
- Basic integrations
- Up to 1,000,000 Monthly Active Users
- Up to 20,000,000 Monthly Pageviews
- 2 Environments
- 20 User Segments
- 1 Reporting Dashboard
- Unlimited Team Members
- Google SSO
- Email Support
Growth
Let's talk!
- Everything from Essentials
- Event tracking
- Translations
- Advanced data integrations
- Up to 10,000,000 Monthly Active Users
- Up to 20,000,000 Monthly Pageviews
- 6 Environments
- 60 User Segments
- Unlimited Reporting Dashboards
- Translate survey with AI
- CDP Integrations (Segment & Rudderstack)
- CRM Integrations (HubSpot & Salesforce)
- Product Analytics Integrations (Amplitude & Mixpanel)
- Custom data integrations (API & Webhooks)
- Email & Live Chat Support
Enterprise
Get a quote
- Run any number of survey campaigns simultaneously on multiple channels
- Custom MAU limits
- Unlimited team members
- SSO and granular access rights
- Full white-labeling (custom CSS & custom survey link domain)
- Yearly contract with dedicated support representative, concierge service and consulting
- Unlimited Monthly Active Users
- Unlimited Monthly Pageviews
- Unlimited Environments
- Unlimited User Segments
- Unlimited Reporting Dashboards
- Full white label widget
- Custom domain
- SAML
- Custom contracts
- Pay by bank transfer
- Concierge Support
- Email, Live Chat & Phone Support
Hidden Costs & Gotchas
MAU/Pageview limits could incur overages
How Refiner compares
5 of 6 direct competitors offer a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Refiner | Contact sales | Yes |
| Sprig | $175/month, billing unit not specified | Yes |
| Pendo | Contact sales | Yes |
| Hotjar | $49/month, billing unit not specified | Yes |
| Userpilot | $299/month, billing unit not specified | No |
| Qualtrics | $420/month, billing unit not specified | Yes |
| SurveyMonkey | $35/month, billing unit not specified | Yes |
Refiner Pricing FAQ
How much does Refiner cost?
Refiner uses custom pricing. Contact Refiner directly for a quote based on your team size and requirements.
Does Refiner have a free plan?
Yes. Refiner offers a free plan called "Free". It includes: All Essentials plan features, 25 survey responses per month.
Does Refiner offer a free trial?
Yes. Refiner offers a free trial.
What are alternatives to Refiner?
Alternatives to Refiner include Sprig, Pendo, Hotjar, Userpilot. Sprig starts at $175/month, billing unit not specified; Hotjar starts at $49/month, billing unit not specified; Userpilot starts at $299/month, billing unit not specified.
Refiner alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Refiner pricing: refiner.io/pricing (verified Nov 2026)
- Cite this data: Toolradar, Refiner pricing verified Nov 2026, toolradar.com/tools/refiner/pricing
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