Refiner vs SurveyMonkey: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Refiner and SurveyMonkey side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Refiner
Get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps.
Best for you if:
- • You want designed specifically for in-app surveys, leading to higher response rates and contextual feedback
SurveyMonkey
Gather feedback faster with pre-built templates and powerful analysis
Best for you if:
- • You want industry standard
| At a Glance | Refiner | SurveyMonkey |
|---|---|---|
Starts at | Free plan | Free plan, paid from $35/mo, billed monthly Individual plan |
Category | Survey Tools Customer Feedback | Survey Tools Customer Feedback |
Rating | 4.6/5 G2 4.6 26 reviews | 4.5/5 G2 4.4 · Capterra 4.6 34,413 reviews |
Free plan | Yes | Yes |
Watch out for | MAU/Pageview limits could incur overages | n/a |
Choose Refiner or SurveyMonkey?
Choose Refiner if
- You want designed specifically for in-app surveys, leading to higher response rates and contextual feedback
- You want extremely precise targeting capabilities allow for highly segmented and relevant surveys
Choose SurveyMonkey if
- You want industry standard
- You want analytics
In-Depth Analysis
Refiner
Get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps.
The 'Essentials' and 'Growth' tiers require direct contact for pricing, which can be a barrier for smaller businesses or those seeking immediate cost transparency.
Watch out
MAU/Pageview limits could incur overages
Strengths
- Pro: Designed specifically for in-app surveys, leading to higher response rates and contextual feedback.
- Pro: Extremely precise targeting capabilities allow for highly segmented and relevant surveys.
- Pro: Seamless integration with a wide range of popular product analytics and marketing automation tools.
- Pro: High degree of customization for survey design and branding.
- Pro: Easy to set up and integrate with web and mobile applications using SDKs and GTM.
Weaknesses
- Con: No specific cons mentioned in the provided text.
Key features
SurveyMonkey
Gather feedback faster with pre-built templates and powerful analysis
SurveyMonkey's pricing is fair for individual users, with a generous free tier for basic needs.
Strengths
- Pro: Industry standard
- Pro: Analytics
- Pro: Integrations
Weaknesses
- Con: Limited free tier
- Con: Can get expensive
Key features
Plans and prices: Refiner vs SurveyMonkey
| Tool | Plans and prices | Source |
|---|---|---|
| Refiner |
| refiner.io/pricing read Nov 2, 2026 |
| SurveyMonkey |
| surveymonkey.com/pricing read Oct 4, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Refiner pricing and SurveyMonkey pricing.
Key Takeaways
Refiner
- Choose if you want get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps
SurveyMonkey
- Choose if you want gather feedback faster with pre-built templates and powerful analysis
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings are within 0.2 points (4.6/5 from 26 reviews for Refiner, 4.5/5 from 34,413 reviews for SurveyMonkey).
- SurveyMonkey starts at $35/mo, billed monthly; Refiner has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Refiner and SurveyMonkey compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings are within 0.2 points (4.6/5 from 26 reviews for Refiner, 4.5/5 from 34,413 reviews for SurveyMonkey). SurveyMonkey starts at $35/mo, billed monthly; Refiner has no public paid plan price on file. Both have a free plan.
What are Refiner and SurveyMonkey used for?
Refiner: Get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps. SurveyMonkey: Gather feedback faster with pre-built templates and powerful analysis.
What does Refiner cost vs SurveyMonkey?
Refiner has no public paid-plan price on file. SurveyMonkey's cheapest paid plan is Individual at $35/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.
What's the main difference between Refiner and SurveyMonkey?
Refiner's main strength: designed specifically for in-app surveys, leading to higher response rates and contextual feedback. SurveyMonkey's main strength: industry standard.