Salesforce Commerce Cloud vs BigCommerce: Which is Better in 2026?
Choosing between Salesforce Commerce Cloud and BigCommerce comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: BigCommerce wins this matchup. Wix eCommerce is our overall E-commerce Platforms pick. Wix eCommerce is our free E-commerce Platforms pick. Pick Salesforce Commerce Cloud if you need its specific feature set.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Salesforce Commerce Cloud
Unified commerce for B2C and B2B, from storefronts to order management
Best for you if:
- • You want single platform spans B2C, B2B, and point-of-sale commerce
- • You want composable/headless deployment option for custom storefronts
BigCommerce
Enterprise e-commerce platform
Best for you if:
- • You want no transaction fees
- • You want built-in features
| At a Glance | BigCommerce | |
|---|---|---|
Starts at | Custom | $39/moStandard |
Best For | E-commerce Platforms | E-commerce Platforms |
Rating | - | 4.3/5G2 4.2 · Capterra 4.4 |
Free plan | - | No |
Watch out for | n/a | App store add-ons for advanced features |
Choose Salesforce Commerce Cloud or BigCommerce?
Choose Salesforce Commerce Cloud if
Unified commerce for B2C and B2B, from storefronts to order management
- You want single platform spans B2C, B2B, and point-of-sale commerce
- You want composable/headless deployment option for custom storefronts
Choose BigCommerce if
Enterprise e-commerce platform
- You want no transaction fees
- You want built-in features
| Feature | Salesforce Commerce Cloud | BigCommerce |
|---|---|---|
| Pricing Model | Contact | Paid |
| User Rating | No ratings yet | ★4.3/5 922 reviews |
| Categories | E-commerce PlatformsE-commerce | E-commerce PlatformsSEO Tools |
In-Depth Analysis
Salesforce Commerce Cloud
Unified commerce for B2C and B2B, from storefronts to order management
Salesforce Commerce Cloud pricing is custom and enterprise-grade, typically higher than Shopify Plus or BigCommerce Enterprise, reflecting its deep integration with the Salesforce ecosystem and advanced personalization.
Strengths
- +Single platform spans B2C, B2B, and point-of-sale commerce
- +Composable/headless deployment option for custom storefronts
- +Multi-currency pricing structure (USD, AUD, GBP, EUR, JPY, SEK) for global businesses
Weaknesses
- -No public list pricing; requires a sales call for a quote
- -Success Plan support tiers add extra cost (Premier priced at a percentage of net license fees)
Key features
BigCommerce
Enterprise e-commerce platform
BigCommerce's pricing is fair for its feature set, especially the 'Standard' tier at $39/month which offers unlimited products.
Watch out
App store add-ons for advanced features
Strengths
- +No transaction fees
- +Built-in features
- +B2B capabilities
Weaknesses
- -Learning curve
- -Fewer themes
Key features
Pricing: Salesforce Commerce Cloud vs BigCommerce
| Plan | Salesforce Commerce Cloud | BigCommerce |
|---|---|---|
| Tier 1 | Custom B2C Premium Edition | $39 Standard |
| Tier 2 | Custom B2B Growth Edition | $105 Plus |
| Tier 3 | N/A | $399 Pro |
| Tier 4 | N/A | Enterprise |
Pricing verified from each vendor's public pricing page. Compare in detail on Salesforce Commerce Cloud pricing and BigCommerce pricing.
Who Should Use What?
On a budget?
Both are contact. Compare plans on their websites.
Go with: BigCommerce
Want the highest-rated option?
BigCommerce is rated 4.3/5. Salesforce Commerce Cloud has no ratings yet.
Go with: BigCommerce
Value user reviews?
Salesforce Commerce Cloud: no ratings yet. BigCommerce: 922 reviews (4.3/5).
Go with: BigCommerce
3 Questions to Help You Decide
What's your budget?
Salesforce Commerce Cloud is contact. BigCommerce is paid.
What's your use case?
Both are e-commerce platforms tools. Compare their specific features to decide.
How important are ratings?
BigCommerce is rated 4.3/5; Salesforce Commerce Cloud has no ratings yet.
Key Takeaways
BigCommerce
- Our pick for this comparison
Salesforce Commerce Cloud
- Choose if you want unified commerce for B2C and B2B, from storefronts to order management
The Bottom Line
BigCommerce wins this matchup. Wix eCommerce is our overall E-commerce Platforms pick. Wix eCommerce is our free E-commerce Platforms pick.
Frequently Asked Questions
Is Salesforce Commerce Cloud or BigCommerce better?
BigCommerce is rated in our evaluation. Salesforce Commerce Cloud is contact and BigCommerce is paid.
What are Salesforce Commerce Cloud and BigCommerce used for?
Salesforce Commerce Cloud: Unified commerce for B2C and B2B, from storefronts to order management. BigCommerce: Enterprise e-commerce platform.
What does Salesforce Commerce Cloud cost vs BigCommerce?
Salesforce Commerce Cloud is a paid tool. BigCommerce is a paid tool. Visit their websites for detailed pricing.