Scratchpad vs Chorus by ZoomInfo: Which is Better in 2026?
Choosing between Scratchpad and Chorus by ZoomInfo comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Scratchpad wins this matchup. ChatGPT is our overall AI Assistants pick. ChatGPT is our free AI Assistants pick. Pick Chorus by ZoomInfo if you need sales intelligence.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Scratchpad
The AI workspace for sales that removes admin work and boosts productivity.
Best for you if:
- • You want a free tier before you commit
- • You want significantly reduces sales admin time (e.g., 455 hours/month saved for one team)
- • You want improves CRM data accuracy and completeness, leading to better forecasting
Chorus by ZoomInfo
Boost sales with AI-powered call insights and coaching
Best for you if:
- • You want part of ZoomInfo
- • You want good call analysis
| At a Glance | Scratchpad | Chorus by ZoomInfo |
|---|---|---|
Starts at | FreeFree tier available | Custom |
Best For | Sales | Sales Intelligence |
Rating | 4.6/5 | 4.5/5 |
Free plan | Yes | No |
Choose Scratchpad or Chorus by ZoomInfo?
Choose Scratchpad if
The AI workspace for sales that removes admin work and boosts productivity.
- You want a free tier before you commit
- You want significantly reduces sales admin time (e.g., 455 hours/month saved for one team)
- You want improves CRM data accuracy and completeness, leading to better forecasting
- Your work is sales-shaped, not sales intelligence-shaped
Choose Chorus by ZoomInfo if
Boost sales with AI-powered call insights and coaching
- You want part of ZoomInfo
- You want good call analysis
- Your work is sales intelligence-shaped, not sales-shaped
| Feature | Scratchpad | Chorus by ZoomInfo |
|---|---|---|
| Pricing Model | Freemium | Paid |
| User Rating | ★4.6/5 1,560 reviews | ★4.5/5 2,994 reviews |
| Categories | SalesProductivity | Sales IntelligenceTranscription |
In-Depth Analysis
Scratchpad
The AI workspace for sales that removes admin work and boosts productivity.
Scratchpad's pricing is fair, offering a generous Free tier with 10 hours of call recording and 100 AI credits.
Strengths
- +Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
- +Improves CRM data accuracy and completeness, leading to better forecasting.
- +Increases seller adoption of Salesforce due to a more user-friendly interface.
- +Provides real-time connection to Salesforce, ensuring data is always up-to-date.
- +Offers AI agents that listen to calls and map updates directly to Salesforce fields.
Weaknesses
- -Specific credit usage for AI features might require monitoring for higher usage teams.
- -Enterprise features like unlimited AI credits and white-glove services are only available on custom plans.
Key features
Chorus by ZoomInfo
Boost sales with AI-powered call insights and coaching
However, custom pricing often indicates a higher cost, likely positioning it as an expensive option compared to market alternatives that offer transparent pricing.
Strengths
- +Part of ZoomInfo
- +Good call analysis
- +Team performance tracking
Weaknesses
- -Requires ZoomInfo ecosystem
- -Complex pricing
Key features
Pricing: Scratchpad vs Chorus by ZoomInfo
| Plan | Scratchpad | Chorus by ZoomInfo |
|---|---|---|
| Tier 1 | Free Free | Custom Business |
| Tier 2 | $19 user / mo. (billed yearly) Solo | Custom Enterprise |
| Tier 3 | $49 user / mo. (billed yearly) Team | N/A |
| Tier 4 | Custom Enterprise | N/A |
Pricing verified from each vendor's public pricing page. Compare in detail on Scratchpad pricing and Chorus by ZoomInfo pricing.
Who Should Use What?
On a budget?
Scratchpad has a free tier. Chorus by ZoomInfo is paid only.
Go with: Scratchpad
Want the highest-rated option?
Scratchpad: 4.6/5 (1,560 reviews). Chorus by ZoomInfo: 4.5/5 (2,994 reviews).
Go with: Scratchpad
Value user reviews?
Scratchpad: 1,560 reviews (4.6/5). Chorus by ZoomInfo: 2,994 reviews (4.5/5).
Go with: Chorus by ZoomInfo
3 Questions to Help You Decide
What's your budget?
Scratchpad is freemium. Chorus by ZoomInfo is paid. Scratchpad lets you start free.
What's your use case?
Scratchpad is a sales tool. Chorus by ZoomInfo is in sales intelligence. Pick the category that matches your needs.
How important are ratings?
Scratchpad is rated higher: 4.6/5 vs 4.5/5.
Key Takeaways
Scratchpad
- Higher user rating: 4.6/5 vs 4.5/5
- More user reviews (1)
- Free tier available
- Our pick for this comparison
Chorus by ZoomInfo
- Larger review base (2,994 reviews)
- Better fit for sales intelligence
The Bottom Line
Scratchpad wins this matchup. ChatGPT is our overall AI Assistants pick. ChatGPT is our free AI Assistants pick.
What Users Say
Scratchpad Reviews
Scratchpad review
Helps capture and organize notes. It also does accurate summaries that are handy while on the go.
Frequently Asked Questions
Is Scratchpad or Chorus by ZoomInfo better?
Scratchpad is rated 5.0/5 in our evaluation. Scratchpad is freemium and Chorus by ZoomInfo is paid.
What are Scratchpad and Chorus by ZoomInfo used for?
Scratchpad: The AI workspace for sales that removes admin work and boosts productivity.. Chorus by ZoomInfo: Boost sales with AI-powered call insights and coaching.
What does Scratchpad cost vs Chorus by ZoomInfo?
Scratchpad is freemium (free tier + paid plans). Chorus by ZoomInfo is a paid tool. Visit their websites for detailed pricing.