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Scratchpad vs Chorus by ZoomInfo: Which is Better in 2026?

Choosing between Scratchpad and Chorus by ZoomInfo comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: Scratchpad is our overall pick for sales workflows. Pick Chorus by ZoomInfo if you need sales intelligence.

··Methodology
Editor reviewed1 verified reviews comparedPricing checked Jun 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

Scratchpad

The AI workspace for sales that removes admin work and boosts productivity.

Best for you if:

  • • You want to try before committing
  • • You value community feedback (1 reviews)
  • • You need sales features specifically
  • AI-powered workspace for sales teams.
  • Automates CRM updates and reduces admin work.

Chorus by ZoomInfo

Boost sales with AI-powered call insights and coaching

Best for you if:

  • • You need sales intelligence features specifically
  • Chorus is a conversation intelligence platform that analyzes sales calls to improve team performance
  • It records, transcribes, and extracts insights from customer conversations using AI
At a Glance
ScratchpadScratchpad
Chorus by ZoomInfoChorus by ZoomInfo
Starts at
FreeFree tier available
Custom
Best For
SalesSales Intelligence
Rating
4.4/54.5/5

Choose Scratchpad or Chorus by ZoomInfo?

Scratchpad

Choose Scratchpad if

The AI workspace for sales that removes admin work and boosts productivity.

  • Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
  • Improves CRM data accuracy and completeness, leading to better forecasting.
  • Increases seller adoption of Salesforce due to a more user-friendly interface.
  • You want a free tier before you commit
  • Your work is sales-shaped, not sales intelligence-shaped
Chorus by ZoomInfo

Choose Chorus by ZoomInfo if

Boost sales with AI-powered call insights and coaching

  • Part of ZoomInfo
  • Good call analysis
  • Team performance tracking
  • Your work is sales intelligence-shaped, not sales-shaped
FeatureScratchpadChorus by ZoomInfo
Pricing ModelFreemiumPaid
User Rating
4.4/5
1,652 reviews
4.5/5
284 reviews
Categories
SalesProductivity
Sales IntelligenceTranscription

In-Depth Analysis

ScratchpadScratchpad

The AI workspace for sales that removes admin work and boosts productivity.

Strengths

  • +Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
  • +Improves CRM data accuracy and completeness, leading to better forecasting.
  • +Increases seller adoption of Salesforce due to a more user-friendly interface.
  • +Provides real-time connection to Salesforce, ensuring data is always up-to-date.
  • +Offers AI agents that listen to calls and map updates directly to Salesforce fields.

Weaknesses

  • -Specific credit usage for AI features might require monitoring for higher usage teams.
  • -Enterprise features like unlimited AI credits and white-glove services are only available on custom plans.

Key features

Modern Salesforce UI with sheets and notesAI-Powered Call Recorder & Notetaker with transcriptionAI Field Updates for automatic CRM record populationDeal & Account Agent for contextual deal managementCustom Prompts for tailored AI interactionsHygiene Monitor for daily CRM data quality tracking
Starts at Free · 5.0/5 from 1 reviews

Chorus by ZoomInfoChorus by ZoomInfo

Boost sales with AI-powered call insights and coaching

Strengths

  • +Part of ZoomInfo
  • +Good call analysis
  • +Team performance tracking

Weaknesses

  • -Requires ZoomInfo ecosystem
  • -Complex pricing

Key features

Conversation intelligenceCall recordingAI analysisCoachingDeal intelligenceIntegrations
Starts at Custom

Pricing: Scratchpad vs Chorus by ZoomInfo

PlanScratchpadChorus by ZoomInfo
Tier 1
Free
Free
Custom
Business
Tier 2
$19 user / mo. (billed yearly)
Solo
Custom
Enterprise
Tier 3
$49 user / mo. (billed yearly)
Team
N/A
Tier 4
Custom
Enterprise
N/A

Pricing verified from each vendor's public pricing page. Compare in detail on Scratchpad pricing and Chorus by ZoomInfo pricing.

Who Should Use What?

On a budget?

Scratchpad has a free tier. Chorus by ZoomInfo is paid only.

Go with: Scratchpad

Want the highest-rated option?

Scratchpad: 4.4/5 (1,652 reviews). Chorus by ZoomInfo: 4.5/5 (284 reviews).

Go with: Chorus by ZoomInfo

Value user reviews?

Scratchpad: 1,652 reviews (4.4/5). Chorus by ZoomInfo: 284 reviews (4.5/5).

Go with: Scratchpad

3 Questions to Help You Decide

1

What's your budget?

Scratchpad is freemium. Chorus by ZoomInfo is paid. Scratchpad lets you start free.

2

What's your use case?

Scratchpad is a sales tool. Chorus by ZoomInfo is in sales intelligence. Pick the category that matches your needs.

3

How important are ratings?

Chorus by ZoomInfo is rated higher: 4.5/5 vs 4.4/5.

Key Takeaways

Scratchpad

  • Higher rating: 5.0/5 vs 0.0
  • Larger review base (1,652 reviews)
  • Free tier available
  • Our pick for this comparison

Chorus by ZoomInfo

  • Higher user rating: 4.5/5 vs 4.4/5
  • Better fit for sales intelligence

The Bottom Line

Scratchpad (5.0/5) is our pick.

What Users Say

Scratchpad Reviews

★★★★★

Scratchpad review

Helps capture and organize notes. It also does accurate summaries that are handy while on the go.

View all reviews →

Chorus by ZoomInfo Reviews

No reviews yet

View all reviews →

Frequently Asked Questions

Is Scratchpad or Chorus by ZoomInfo better?

Scratchpad is rated 5.0/5 in our evaluation. Scratchpad is freemium and Chorus by ZoomInfo is paid.

What are Scratchpad and Chorus by ZoomInfo used for?

Scratchpad: The AI workspace for sales that removes admin work and boosts productivity.. Chorus by ZoomInfo: Boost sales with AI-powered call insights and coaching.

What does Scratchpad cost vs Chorus by ZoomInfo?

Scratchpad is freemium (free tier + paid plans). Chorus by ZoomInfo is a paid tool. Visit their websites for detailed pricing.

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