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About Inkeep AI

Inkeep AI is an AI agent platform designed for enterprise customer teams to enhance customer experience (CX) and operations. It enables businesses to deploy AI agents that can deflect common customer inquiries, guide users, and provide instant answers, thereby reducing the load on Tier 1 support. The platform also offers AI copilots to assist internal support agents in resolving complex tickets more efficiently and automates multi-step workflows for various support tasks. Inkeep provides a flexible platform for building and deploying these AI agents, offering both a no-code visual builder and a Developer SDK for customization. This allows engineering and business teams to collaborate seamlessly. The agents are equipped with unified search and Retrieval Augmented Generation (RAG) capabilities, comprehensive knowledge from various sources, and can integrate with numerous tools and applications. It's ideal for product, documentation, sales, and marketing teams looking to improve user self-service, streamline internal processes, and gain insights from customer interactions.