Inkeep AI
UnclaimedAI agents for customer operations and internal teams, built with no-code and code.
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TL;DR - Inkeep AI
- Deploys AI agents for customer support, internal operations, and content creation.
- Offers both no-code and code-based development for custom AI agents.
- Provides unified knowledge, integrations, and advanced reporting for continuous improvement.
Pricing: Free plan available
Best for: Growing teams
Pros & Cons
Pros
- Combines no-code and code options for flexible agent development
- Offers comprehensive security and data control features for enterprises
- Provides detailed reporting and analytics to identify content and feature gaps
- Automates documentation updates based on product changes and user feedback
- Supports multi-agent architecture for handling complex tasks
Cons
- No explicit mention of a free tier or trial, suggesting it's a paid enterprise solution
- Requires integration with existing systems, which might involve setup effort
- Focuses heavily on customer operations, potentially less suited for other AI automation needs
Key Features
AI Agents for customer deflection and instant answersAI Copilots for internal support teamsAgentic Workflows for automating complex support tasksNo-Code Builder for visual agent creationDeveloper SDK for code-based agent customizationUnified search & RAG for comprehensive knowledgeMulti-Agent architecture for complex task collaborationIntegrations with support platforms, work apps, and APIs
Pricing Plans
Open Source
Free
- No-Code Visual Builder
- TypeScript Agents SDK
- MCP Servers and Custom Tools
- Observability via UI & OpenTelemetry
- UI Component Library
- Use with Claude, ChatGPT, & Cursor
Enterprise
Contact us
- Everything in Open Source
- Unified AI Search (Managed RAG)
- Use from Slack & Support Platforms
- PII removal and data controls
- Cloud Hosting & User Management
- Trainings, enablement, and support
- Forward deployed solutions team
- 2-way Sync: Edit in Code or UI
- Multi-agent Architecture (Teams of Agents)
- Agent Credential and Permissions Management
- Agent Traces available in UI and OTEL
- Talk to Agents via A2A, MCP, and Vercel AI SDK formats
- With Slack, Teams, and Discord integrations
- With Zendesk, Salesforce, and support integrations
- Agent Messages with Custom UIs (forms, cards, etc.)
- Custom UIs using Vercel AI SDK format
- Out-of-box Chat Components (React, JS)
- Answers with Inline Citations
- Real-time fetch from databases, APIs, and the web
- Automated Ingestion of public sources (docs, help center, etc.)
- Automated Ingestion of private sources (Notion, Confluence, etc.)
- Optimized Retrieval and Search (Managed RAG)
- Semantic Search
- AI Reports on Knowledge Gaps
- AI Reports on Product Feature Gaps
- Single Sign-on
- Role-Based Access Control
- Audit Logs
- PII Removal
- Uptime and Support SLAs
- SOC II Type II and Pentest Reports
- GDPR, HIPAA, DPA, and Infosec Reviews
- Cloud, Hybrid, or Self-Hosted deployment options
- Dedicated Engineering Team
- Dedicated Architect and AI Agents Engineer
- 1:1 Office Hours and Trainings
- Structured Pilot
About Inkeep AI
By Toolradar Team·
Inkeep AI is an AI agent platform designed for enterprise customer teams to enhance customer experience (CX) and operations. It enables businesses to deploy AI agents that can deflect common customer inquiries, guide users, and provide instant answers, thereby reducing the load on Tier 1 support. The platform also offers AI copilots to assist internal support agents in resolving complex tickets more efficiently and automates multi-step workflows for various support tasks.
Inkeep provides a flexible platform for building and deploying these AI agents, offering both a no-code visual builder and a Developer SDK for customization. This allows engineering and business teams to collaborate seamlessly. The agents are equipped with unified search and Retrieval Augmented Generation (RAG) capabilities, comprehensive knowledge from various sources, and can integrate with numerous tools and applications. It's ideal for product, documentation, sales, and marketing teams looking to improve user self-service, streamline internal processes, and gain insights from customer interactions.
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Inkeep AI FAQ
What is Inkeep AI?
Inkeep AI is an AI agent platform for enterprise customer teams. It allows businesses to build and deploy AI agents and copilots to assist customers, empower internal support teams, automate workflows, and create content, all powered by a unified knowledge base and integrations.
How much does Inkeep AI cost?
The website does not provide specific pricing information, but it is positioned as an enterprise solution, suggesting a paid model with custom pricing based on client needs. Users are encouraged to 'Get a demo'.
Is Inkeep AI free?
Based on the available information, Inkeep AI does not appear to offer a free tier. It is presented as an enterprise platform, and interested users are directed to request a demo.
Who is Inkeep AI for?
Inkeep AI is designed for enterprise customer teams, including customer service, B2B customer support, product teams, documentation teams, sales, and marketing. It helps these teams improve customer experience, streamline operations, and gain insights from user interactions.
Source: inkeep.com