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AI agents for customer operations and internal teams, built with no-code and code.

Free plan available Visit Website
Tracked since 2026

The Bottom Line

Price
Free plan available. Compare plans

Key facts

  • Deploys AI agents for customer support, internal operations, and content creation.
  • Offers both no-code and code-based development for custom AI agents.
  • Provides unified knowledge, integrations, and advanced reporting for continuous improvement.

Pros

  • Combines no-code and code options for flexible agent development
  • Offers comprehensive security and data control features for enterprises
  • Provides detailed reporting and analytics to identify content and feature gaps
  • Automates documentation updates based on product changes and user feedback
  • Supports multi-agent architecture for handling complex tasks

Cons

  • No explicit mention of a free tier or trial, suggesting it's a paid enterprise solution
  • Requires integration with existing systems, which might involve setup effort
  • Focuses heavily on customer operations, potentially less suited for other AI automation needs

What is Inkeep AI?

Inkeep AI is an AI agent platform designed for enterprise customer teams to enhance customer experience (CX) and operations. It enables businesses to deploy AI agents that can deflect common customer inquiries, guide users, and provide instant answers, thereby reducing the load on Tier 1 support. The platform also offers AI copilots to assist internal support agents in resolving complex tickets more efficiently and automates multi-step workflows for various support tasks. Inkeep provides a flexible platform for building and deploying these AI agents, offering both a no-code visual builder and a Developer SDK for customization. This allows engineering and business teams to collaborate seamlessly. The agents are equipped with unified search and Retrieval Augmented Generation (RAG) capabilities, comprehensive knowledge from various sources, and can integrate with numerous tools and applications. It's ideal for product, documentation, sales, and marketing teams looking to improve user self-service, streamline internal processes, and gain insights from customer interactions.

Available on: Web

Preview

Key Features

  • AI Agents for customer deflection and instant answers
  • AI Copilots for internal support teams
  • Agentic Workflows for automating complex support tasks
  • No-Code Builder for visual agent creation
  • Developer SDK for code-based agent customization
  • Unified search & RAG for comprehensive knowledge
  • Multi-Agent architecture for complex task collaboration
  • Integrations with support platforms, work apps, and APIs

Pricing Plans

Pricing checked Sep 29, 2026. Source: inkeep.com/get-started, read Sep 29, 2026

Inkeep AI plans and prices, checked September 2026
Plan Price Details
Open Source

Free

  • No-Code Visual Builder
  • TypeScript Agents SDK
  • MCP Servers and Custom Tools
+3 more
  • Observability via UI & OpenTelemetry
  • UI Component Library
  • Use with Claude, ChatGPT, & Cursor
Enterprise

Contact us

  • Everything in Open Source
  • Unified AI Search (Managed RAG)
  • Use from Slack & Support Platforms
+34 more
  • PII removal and data controls
  • Cloud Hosting & User Management
  • Trainings, enablement, and support
  • Forward deployed solutions team
  • 2-way Sync: Edit in Code or UI
  • Multi-agent Architecture (Teams of Agents)
  • Agent Credential and Permissions Management
  • Agent Traces available in UI and OTEL
  • Talk to Agents via A2A, MCP, and Vercel AI SDK formats
  • With Slack, Teams, and Discord integrations
  • With Zendesk, Salesforce, and support integrations
  • Agent Messages with Custom UIs (forms, cards, etc.)
  • Custom UIs using Vercel AI SDK format
  • Out-of-box Chat Components (React, JS)
  • Answers with Inline Citations
  • Real-time fetch from databases, APIs, and the web
  • Automated Ingestion of public sources (docs, help center, etc.)
  • Automated Ingestion of private sources (Notion, Confluence, etc.)
  • Optimized Retrieval and Search (Managed RAG)
  • Semantic Search
  • AI Reports on Knowledge Gaps
  • AI Reports on Product Feature Gaps
  • Single Sign-on
  • Role-Based Access Control
  • Audit Logs
  • PII Removal
  • Uptime and Support SLAs
  • SOC II Type II and Pentest Reports
  • GDPR, HIPAA, DPA, and Infosec Reviews
  • Cloud, Hybrid, or Self-Hosted deployment options
  • Dedicated Engineering Team
  • Dedicated Architect and AI Agents Engineer
  • 1:1 Office Hours and Trainings
  • Structured Pilot
Full Inkeep AI pricing: every plan, hidden costs and alternatives

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Inkeep AI by the numbers

Inkeep AI compared with 290 Customer Support tools on Toolradar, as of Nov 2026
Metric Inkeep AI Peer median Position (1 is best)
Free plan Yes 33% have one n/a
Listed as an alternative to 1 tool 2 #171 of 290 (joint)
Integrations listed 2 2 #35 of 73 (joint) tools with at least one integration recorded

Listed as an alternative to: #164 on 2026-10-16 to #171 on 2026-11-02 (rank among 290 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Customer Support data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Inkeep AI by the numbers”, Nov 2026.

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Inkeep AI FAQ

How does Inkeep AI help improve customer self-service?

Inkeep AI enables businesses to deploy AI agents that can deflect common customer inquiries, guide users, and provide instant answers. This reduces the load on Tier 1 support by empowering users to find solutions independently.

Which teams benefit most from using Inkeep AI?

Inkeep AI is ideal for product, documentation, sales, and marketing teams. It helps these teams improve user self-service, streamline internal processes, and gain insights from customer interactions to enhance overall customer experience.

How does Inkeep AI compare to Relevance AI?

Inkeep AI offers a flexible platform for building and deploying AI agents with both no-code and Developer SDK options, catering to engineering and business teams. It also provides comprehensive security and data control features, which are key for enterprise use.

What kind of limitations should users consider with Inkeep AI?

Inkeep AI focuses heavily on customer operations, which means it may be less suited for other AI automation needs outside of customer support. Additionally, integrating it with existing systems may require some setup effort.

Does Inkeep AI include a free tier?

Yes, Inkeep AI is available on a free tier. Paid plans are also offered for users who require more usage and advanced features.

How does Inkeep AI support internal support agents?

Inkeep AI provides AI copilots designed to assist internal support agents. These copilots help agents resolve complex tickets more efficiently and automate multi-step workflows for various support tasks.

Can Inkeep AI agents integrate with existing business tools?

Yes, Inkeep AI agents are designed to integrate with numerous tools and applications. This allows them to leverage comprehensive knowledge from various sources and automate workflows across different platforms.

Source: inkeep.com

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