Workiz Logo
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About Workiz
Workiz is a comprehensive field service management (FSM) software designed to help field service teams streamline their operations, increase efficiency, and boost revenue. It provides an all-in-one platform for managing various aspects of a field service business, including job scheduling, dispatching, client relationship management (CRM), communication, and payment processing. The platform is built to be intuitive and easy to use, catering specifically to the needs of field service professionals rather than IT experts. Key functionalities include an AI-powered answering service to capture missed calls and book jobs, smart scheduling with drag-and-drop capabilities and AI suggestions for optimal technician dispatch, and robust client management features to track job history, payments, and service plans. Workiz also automates tedious tasks like sending 'on-my-way' texts, review requests, and payment reminders. It integrates a built-in phone system for team and customer communication, along with various payment options to ensure timely compensation.
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