How does Automox handle patching for remote workforces without VPNs?
Automox utilizes a lightweight, always-connected agent that runs on each endpoint, regardless of its location. This cloud-native approach allows for continuous management and patching across laptops, servers, and cloud environments without requiring VPN connections or on-premise infrastructure.
What are Automox Worklets™ and how do they enhance automation?
Automox Worklets™ are customizable scripts that allow users to create, customize, and deploy automations at scale. They can be used to remediate vulnerabilities, configure systems, enforce policies, and more. Automox also provides a catalog of over 360 pre-vetted Worklets for common IT tasks, enabling users to build workflows without starting from scratch.
What is the 'Turnkey Results' offering and how does it guarantee outcomes?
Turnkey Results is a service that provides a personalized operational blueprint to ensure Automox is configured and operated to achieve specific outcomes from day one. It involves guided discovery, blueprint creation, policy and configuration delivery (optionally by Automox), and continuous validation and improvement. This service aims to eliminate trial-and-error and reduce operational risk by providing explicit best practices and tailored configurations.
Beyond patching, what other types of IT automation can Automox perform?
In addition to OS and third-party software patching, Automox can automate various IT tasks such as software deployment, advanced policy enforcement, device configuration, and vulnerability remediation. Its Worklet™ functionality allows for broad customization of automation workflows to address specific operational needs.
Does Automox provide remote access capabilities for troubleshooting?
Yes, Automox offers an add-on module called Automox Resolve, powered by Splashtop. This module provides fast, secure remote access to Windows and macOS endpoints, allowing technicians to diagnose and fix issues, transfer files, and collaborate in real-time.
What security certifications and compliance standards does Automox adhere to?
Automox adheres to a range of industry-leading security certifications and compliance standards, including SOC 2, SOC 3, TX-RAMP Level 2, CSA STAR, GDPR, EU-US DPF, and PCI-DSS. It also provides free SSO, MFA, and RBAC for enhanced security within the platform.