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Carbonite

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Effortless, continuous backup and recovery for all your devices

Cloud StorageSecurityFile Management
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Reviews onG2CapterraTrustpilot
3442 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Automatic backup

Biggest con

Slow uploads

TL;DR - Carbonite

  • Automatic cloud backup for computers
  • Continuous background file protection
  • Access files from anywhere via web
Pricing: Paid only
Best for: Enterprises & pros
3.8/5 across review platforms

What is Carbonite?

Editorial review
Carbonite is a cloud backup service that automatically protects your files and data. Set it once and Carbonite continuously backs up your computers in the background. Recover files from any computer or mobile device. Features include file versioning, external drive backup, and ransomware protection. Carbonite offers plans for home users and businesses with server backup capabilities. Simple, set-and-forget protection for your important data.

Available on: Web, Android, iOS, Windows, macOS

how we evaluateSourcecarbonite.com ↗

Pros & Cons

Pros

  • Automatic backup
  • Ransomware protection
  • Business plans

Cons

  • Slow uploads
  • Per-computer pricing

Ratings Across the Web

3.8(3,442 reviews)

Carbonite holds an aggregate rating of 3.8 out of 5 from 3,442 reviews across G2, Capterra and Trustpilot, last checked September 17, 2026.

G2198 reviews
4/5
Capterra172 reviews
4.3/5
Trustpilot3,072 reviews
3.4/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Automatic backupCloud storageFile recoveryRemote accessEncryptionUnlimited backup

Pricing Plans

15-day Free Trial

Pricing checked Sep 16, 2026

Basic

$83.99/annual

  • 1 computer unlimited backup
  • Automatic continuous backup
  • Web-based file access
  • No external drive backup

Plus

$119.99/annual

  • All Basic features
  • External hard drive backup
  • Automatic video backup
  • Webroot Antivirus included

Prime

$149.99/annual

  • All Plus features
  • Courier recovery delivery
  • Priority support
  • Premium protection

Safe Pro Core

$287.99/annual

  • 250GB storage
  • 25 computers
  • Business-grade backup
  • Centralized management
Calculate your costView full pricing

Is Carbonite worth the price?

75/100

Carbonite's pricing for personal use, especially the Basic tier at $83.99/year, is fair for unlimited backup on one computer.

The Plus and Prime tiers, at $119.99 and $149.99 respectively, offer good value with added features like antivirus and priority support. The Safe Pro Core at $287.99 is a reasonable entry point for small businesses needing centralized management.

Hidden Costs & Gotchas

Business plans have storage limits

How Carbonite's pricing compares

At $7/mo, Carbonite is the most affordable of its 3 direct competitors.

Carbonite
$7
Backblaze
$8.25
iCloud
$9.99
iDrive
$11.99

Entry paid plan, monthly. Pricing checked Sep 16, 2026.

Reviews

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3.8/5

Across 3,442 verified user reviews on Trustpilot, G2, Capterra

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Best Carbonite Alternatives

Top alternatives based on features, pricing, and user needs.

iDrive logo
iDriveFreemium

Multi-computer cloud backup and storage solutions for home, business, and enterprises.

4.5
iCloud logo
iCloudFreemium

Sync files, photos, and data across all your Apple devices

3.5
Backblaze logo
BackblazePaid

Affordable cloud storage and backup for everyone

4.5
See all cloud storage tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Carbonite vs iDriveHead-to-head: features, pricing, who winsCarbonite vs iCloudHead-to-head: features, pricing, who winsCarbonite vs BackblazeHead-to-head: features, pricing, who wins

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Carbonite FAQ

How does Carbonite protect against data loss?

Carbonite provides continuous, automatic cloud backup for your files and data, ensuring that your important information is protected. It also includes ransomware protection to safeguard your data from malicious attacks. Files can be recovered from any computer or mobile device.

Which teams or users benefit most from Carbonite?

Carbonite is designed for both home users and businesses seeking reliable data protection. Business plans include server backup capabilities, making it suitable for organizations needing comprehensive data management and security. It offers simple, set-and-forget protection for important data.

What kind of data can Carbonite back up?

Carbonite can back up files and data from your computers, operating continuously in the background once set up. It also supports external drive backup, allowing users to protect data stored on additional storage devices. File versioning is included, enabling recovery of previous file states.

How is Carbonite priced?

Carbonite is a paid product and does not offer a permanently free tier. Its pricing model is based on a per-computer basis, with different plans available for home users and businesses. This allows users to select a plan that fits their specific backup needs.

Can Carbonite restore previous versions of files?

Yes, Carbonite includes file versioning as a feature, allowing users to restore previous iterations of their documents and files. This ensures that accidental changes or deletions can be easily undone by reverting to an earlier saved version. Files can be recovered from any computer or mobile device.

What are the main trade-offs when using Carbonite?

One of the main trade-offs with Carbonite is that users may experience slow upload speeds for their data. Additionally, its pricing structure is per-computer, which could be a consideration for users with many devices. Despite this, it offers automatic backup and ransomware protection.

How does Carbonite compare to Backblaze for cloud backup?

Carbonite provides continuous, automatic cloud backup with ransomware protection and external drive backup, similar to Backblaze. However, Carbonite's pricing is per-computer, and users might experience slower upload speeds compared to some alternatives. It also offers specific business plans with server backup.

Source: carbonite.com

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