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Effortless, continuous backup and recovery for all your devices

From $8/mo flat, billed yearly, free trial Visit Website
Reviews on G2 Capterra Trustpilot
3,442 reviews tracked

The Bottom Line

Price
From $8/mo flat, billed yearly, free trial. Compare plans

Key facts

  • Automatic cloud backup for computers
  • Continuous background file protection
  • Access files from anywhere via web

Pros

  • Automatic backup
  • Ransomware protection
  • Business plans

Cons

  • Slow uploads
  • Per-computer pricing

What is Carbonite?

Carbonite is a cloud backup service that automatically protects your files and data. Set it once and Carbonite continuously backs up your computers in the background. Recover files from any computer or mobile device. Features include file versioning, external drive backup, and ransomware protection. Carbonite offers plans for home users and businesses with server backup capabilities. Simple, set-and-forget protection for your important data.

Available on: Web, Android, iOS, Windows, macOS

Ratings Across the Web

3.8 (3,442 reviews)

Carbonite holds an aggregate rating of 3.8 out of 5 from 3,442 reviews across G2, Capterra and Trustpilot, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Automatic backup
  • Cloud storage
  • File recovery
  • Remote access
  • Encryption
  • Unlimited backup

Pricing Plans

15-day Free Trial

Pricing checked Nov 1, 2026. Source: carbonite.com, read Nov 1, 2026

Carbonite plans and prices, checked November 2026
Plan Price Details
Basic

$95.99 / year

  • 1 computer unlimited backup
  • Automatic continuous backup
  • Web-based file access
+1 more
  • No external drive backup
Plus

$131.99 / year

  • All Basic features
  • External hard drive backup
  • Automatic video backup
+1 more
  • Webroot Antivirus included
Prime

$161.99 / year

  • All Plus features
  • Courier recovery delivery
  • Priority support
+1 more
  • Premium protection

Hidden Costs & Gotchas

Business plans have storage limits

Full Carbonite pricing: every plan, hidden costs and alternatives

How Carbonite's pricing compares

Carbonite starts at $8/mo flat for the whole organisation. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.

Carbonite
$8/mo flat, whole organisation, billed yearly
$11.99/mo flat, whole organisation, billed monthly
$0.99/mo, billed monthly
$8.25/mo, billed yearly

Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Nov 1, 2026.

Email me when Carbonite changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Recent pricing updates

Changes we detected on the Carbonite pricing page.

  • Plans changed: Basic went from $7 to $8 a month, billed annually; Plus went from $10 to $11 a month, billed annually; Prime went from $12.50 to $13.50 a month, billed annually; Safe Pro Core removed.

Carbonite by the numbers

Carbonite compared with 36 Cloud Storage tools on Toolradar, as of Nov 2026
Metric Carbonite Peer median Position (1 is best)
Free plan No 23 of 36 have one n/a
Listed as an alternative to 2 tools 4 #22 of 36 (joint)
User rating 3.8/5 (across the web, 3,442 ratings) 4.3/5 #20 of 23 (joint) tools with 20+ reviews

Listed as an alternative to: #22 on 2026-10-16 to #22 on 2026-11-02 (rank among 36 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Cloud Storage data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Carbonite by the numbers”, Nov 2026.

Reviews

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3.8/5

Across 3,442 verified user reviews on Trustpilot, G2, Capterra

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Best Carbonite Alternatives

Top alternatives based on features, pricing, and user needs.

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Carbonite FAQ

How does Carbonite protect against data loss?

Carbonite provides continuous, automatic cloud backup for your files and data, ensuring that your important information is protected. It also includes ransomware protection to safeguard your data from malicious attacks. Files can be recovered from any computer or mobile device.

Which teams or users benefit most from Carbonite?

Carbonite is designed for both home users and businesses seeking reliable data protection. Business plans include server backup capabilities, making it suitable for organizations needing comprehensive data management and security. It offers simple, set-and-forget protection for important data.

What kind of data can Carbonite back up?

Carbonite can back up files and data from your computers, operating continuously in the background once set up. It also supports external drive backup, allowing users to protect data stored on additional storage devices. File versioning is included, enabling recovery of previous file states.

How is Carbonite priced?

Carbonite is a paid product and does not offer a permanently free tier. Its pricing model is based on a per-computer basis, with different plans available for home users and businesses. This allows users to select a plan that fits their specific backup needs.

Can Carbonite restore previous versions of files?

Yes, Carbonite includes file versioning as a feature, allowing users to restore previous iterations of their documents and files. This ensures that accidental changes or deletions can be easily undone by reverting to an earlier saved version. Files can be recovered from any computer or mobile device.

What are the main trade-offs when using Carbonite?

One of the main trade-offs with Carbonite is that users may experience slow upload speeds for their data. Additionally, its pricing structure is per-computer, which could be a consideration for users with many devices. Despite this, it offers automatic backup and ransomware protection.

How does Carbonite compare to Backblaze for cloud backup?

Carbonite provides continuous, automatic cloud backup with ransomware protection and external drive backup, similar to Backblaze. However, Carbonite's pricing is per-computer, and users might experience slower upload speeds compared to some alternatives. It also offers specific business plans with server backup.

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