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Your new AI teammate that unifies data, automates tasks, and provides real-time insights.

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Tracked since2026
0 reviews tracked·1 press mention

The Bottom Line

Entry price

Paid plans only

Biggest pro

Significantly reduces human intervention in IT and customer support (e.g., 85% ticket resolution without human intervention reported)

Biggest con

No explicit mention of a free trial or transparent pricing on the website

TL;DR - DevRev

  • Unifies all business data into a single, AI-ready source of truth.
  • Deploys AI agents that answer questions, automate tasks, and take action across teams.
  • Improves efficiency, reduces costs, and enhances customer/employee satisfaction through automation.
Pricing: Paid only
Best for: Enterprises & pros

What is DevRev?

Editorial review
Computer by DevRev is an AI teammate designed to connect and unify all types of business data, from structured spreadsheets to unstructured emails and customer records. It acts as a single, AI-ready source of truth, eliminating data silos across an organization. The platform leverages AI agents that can not only answer questions but also take action, such as creating new tickets, updating records, and coordinating work across teams. Computer is built to automate repetitive tasks, free up human teams, and improve customer satisfaction. It offers specialized AI agents for various functions, including service desk automation, customer support resolution, sales team assistance, and operations management. These agents can resolve IT tickets, handle customer inquiries, update CRMs, track project progress, and more, often without human intervention. The platform provides tools like Computer Agent Studio for building, testing, and deploying custom automations with no-code, low-code, or high-code options. The product is aimed at businesses looking to enhance efficiency, reduce operational costs, and improve resolution rates across their service, support, sales, and operations teams. It promises quick deployment and continuous improvement through real-time observability and fix-ability, backed by enterprise-grade security and patented data integration technologies like Computer AirSync and Computer Memory.

Available on: Web

Pros & Cons

Pros

  • Significantly reduces human intervention in IT and customer support (e.g., 85% ticket resolution without human intervention reported)
  • Unifies disparate data sources, creating a single source of truth for AI
  • Empowers teams to build and deploy automations quickly with various coding options
  • Offers measurable cost reductions and time savings (e.g., 50% reduction in customer support costs, 10 hours saved per employee weekly)
  • Provides real-time observability and fix-ability for continuous improvement of AI agents

Cons

  • No explicit mention of a free trial or transparent pricing on the website
  • Requires integration with existing business tools, which might have an initial setup effort
  • Success metrics are based on reported customer results, which may vary for new users

Preview

Key Features

Unified, powerful search across business apps and the webEffortless task automation with specialized AI agentsPersonalized, actionable feedback for individuals and teamsReal-time analytics to identify trends, risks, and opportunitiesAI Agent Studio for building, testing, and deploying custom automationsNo-code, low-code, and high-code options for automation creationAutomatic resolution of IT tickets (service desk automation)Customer support resolution across multiple channels (email, Slack, WhatsApp, Instagram)

Pricing

Paid

DevRev offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

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DevRev FAQ

How does DevRev unify business data for AI applications?

DevRev connects and unifies all types of business data, from structured spreadsheets to unstructured emails and customer records, into a single, AI-ready source of truth. This approach eliminates data silos and provides a comprehensive view for its AI agents.

Which teams benefit most from implementing DevRev?

DevRev is designed for service, support, sales, and operations teams looking to enhance efficiency, reduce operational costs, and improve resolution rates. It provides specialized AI agents for functions like service desk automation and customer support resolution.

How does DevRev compare to a competitor like Guru?

DevRev distinguishes itself by acting as an AI teammate that unifies data, automates tasks, and provides real-time insights, whereas Guru primarily focuses on knowledge management and empowering teams with information. DevRev's AI agents can actively create tickets and update records, going beyond just answering questions.

What kind of tasks can DevRev's AI agents automate?

DevRev's AI agents can automate a wide range of tasks, including resolving IT tickets, handling customer inquiries, updating CRM records, and tracking project progress. They are designed to coordinate work across teams and often operate without human intervention.

How is DevRev priced?

DevRev is offered as a paid product and does not include a permanently free tier. Pricing details are not transparently listed, so prospective users would need to inquire directly.

Can users customize the automations within DevRev?

Yes, users can customize automations within DevRev using the Computer Agent Studio. This studio offers no-code, low-code, and high-code options for building, testing, and deploying custom automations to fit specific business needs.

Source: devrev.ai

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