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Intercom Product Tours Pricing 2026

Plans, hidden costs, and alternatives compared

Reviews on G2 SourceForge
1 plans tracked Updated Oct 2026

Cite this data: Toolradar, Intercom Product Tours pricing verified Oct 2026, toolradar.com/tools/intercom-product-tours/pricing

Intercom Product Tours starts at $99/seat/month on the Proactive Support Plus plan.

Verified Oct 2026. No official public pricing page; Toolradar is the public record.

Is Intercom Product Tours worth the price?

Weak value

Intercom's Product Tours, bundled within 'Proactive Support Plus' at $99/month, is expensive given it requires an existing Intercom subscription ($29-132/seat/month).

This makes the total cost quite high for a feature that many competitors offer at a lower entry point or as part of a more comprehensive, single-price plan. It's best for established businesses already heavily invested in the Intercom ecosystem.

Pricing Plans

Free Trial

Proactive Support Plus

$99/month

Requires Intercom subscription ($29-132/seat/month)

  • Product tours
  • Surveys
  • In-app posts
  • Mobile push
  • 500 messages/month included

Hidden Costs & Gotchas

500 message limit, then overage fees

How Intercom Product Tours compares

2 of 3 direct competitors offer a free plan.

ToolStarting priceFree plan
Intercom Product Tours$99/seat/monthNo
WalkMe$1/user/monthNo
Chameleon$279/month, billing unit not specifiedYes
Flows$0.01/month, billing unit not specifiedYes

Intercom Product Tours Pricing FAQ

How much does Intercom Product Tours cost?

Intercom Product Tours starts at $99/seat/month on the Proactive Support Plus plan.

Does Intercom Product Tours have a free plan?

Intercom Product Tours does not offer a permanent free plan. A free trial is available.

Does Intercom Product Tours offer a free trial?

Yes. Intercom Product Tours offers a free trial.

What are alternatives to Intercom Product Tours?

Alternatives to Intercom Product Tours include WalkMe, Chameleon, Flows. WalkMe starts at $1/user/month; Chameleon starts at $279/month, billing unit not specified; Flows starts at $0.01/month, billing unit not specified.

How much does Intercom Product Tours cost for a team of 10?

For 10 users on the Proactive Support Plus plan, Intercom Product Tours is $990/month, or $11,880/year, at the published per-user rate.

Intercom Product Tours alternatives

Direct competitors. Starting prices match the table above.

Sources

  • No official public pricing page for Intercom Product Tours. Figures verified Oct 2026 by Toolradar.
  • Cite this data: Toolradar, Intercom Product Tours pricing verified Oct 2026, toolradar.com/tools/intercom-product-tours/pricing
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