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Ivanti Service Manager Pricing 2026

Plans, hidden costs, and cheaper alternatives compared

Reviews onG2Capterra
? plans tracked·Updated Jun 2026

Is Ivanti Service Manager worth the price?

75/10

Ivanti Service Manager, offered as 'Ivanti Neurons for ITSM,' uses custom pricing, which is common for enterprise-grade ITSM solutions.

This approach allows for tailored solutions but can make initial cost assessment difficult. It's best suited for large enterprises requiring comprehensive, customizable IT service management.

Pricing

Paid

Ivanti Service Manager offers paid plans. Visit their website for current pricing details.

View pricing

Hidden Costs & Gotchas

Implementation and consulting services

Additional modules beyond base offering

Potential for high minimum user counts

Ongoing maintenance and support fees

Which Plan Do You Need?

Large enterprises needing extensive ITSM

Organizations requiring AI/automation

Companies with complex IT environments

How Ivanti Service Manager Compares to Competitors

Compared to competitors like ServiceNow, which also uses custom enterprise pricing, Ivanti offers a similar feature set including AI and workflow automation. While specific dollar amounts are unavailable for direct comparison, both cater to large organizations with complex needs, often involving significant investment. BMC Helix ITSM is another competitor with custom pricing, making direct cost comparison challenging without specific quotes.

Ivanti Service Manager Pricing FAQ

How much does Ivanti Service Manager cost?

Ivanti Service Manager uses custom pricing. Contact Ivanti Service Manager directly for a quote based on your team size and requirements.

Does Ivanti Service Manager have a free plan?

Ivanti Service Manager does not offer a permanent free plan. Paid plans are required from day one.

Is there a cheaper alternative to Ivanti Service Manager?

Yes. Popular alternatives to Ivanti Service Manager include Freshdesk, Kayako, Jira, Knowcross. Free alternatives include Freshdesk, Jira, Knowcross. Compare them side-by-side on Toolradar.

Cheaper alternatives to Ivanti Service Manager

3 of 4 direct competitors below offer a free plan. Per-seat pricing varies up to 60% across this set.