Lingo24

Unbabel is a Language Operations Platform that combines AI-driven machine translation with human review to provide scalable and high-quality multilingual translation services. It is designed for businesses that need to communicate globally across various content types and customer interactions, particularly in customer service. The platform automates translation workflows where possible and integrates human linguists when higher quality or specific nuances are required, allowing businesses to optimize for cost, speed, and quality. Unbabel aims to enable customer service agents to become multilingual, replicate a company's tone across markets, and provide real-time quality reporting and customization for diverse business needs. It is ideal for organizations looking to expand into new international markets, improve customer satisfaction for global audiences, and reduce operational costs associated with traditional translation methods.