Lingo24
UnclaimedAI-powered Language Operations Platform for seamless, high-quality, and cost-effective global translations.
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TL;DR - Lingo24
- AI-powered Language Operations Platform for global translations.
- Combines AI with human review for optimized speed, cost, and quality.
- Seamlessly integrates with existing workflows and platforms.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Reduces translation costs through AI automation
- Improves customer satisfaction (CSAT) for global audiences
- Increases agent productivity and first response times
- Ensures brand consistency across multiple languages and markets
- Provides transparency and control over translation quality
Cons
- No free tier available for evaluation
- Specific pricing details are not publicly disclosed
- Requires integration with existing systems for full benefit
Key Features
AI-driven dynamic translation workflowsHuman review integration for quality uplevelingReal-time quality reporting and analyticsCustomizable workflows for speed, quality, and costAI quality estimation (Quality Intelligence, MT Score)Tone and lingo replication for brand consistencySeamless integration with existing applications and platformsData security with encryption, anonymization, and ISO 27001 certification
Pricing
Paid
Lingo24 offers paid plans. Visit their website for current pricing details.
About Lingo24
By Toolradar Team·
Unbabel is a Language Operations Platform that combines AI-driven machine translation with human review to provide scalable and high-quality multilingual translation services. It is designed for businesses that need to communicate globally across various content types and customer interactions, particularly in customer service.
The platform automates translation workflows where possible and integrates human linguists when higher quality or specific nuances are required, allowing businesses to optimize for cost, speed, and quality. Unbabel aims to enable customer service agents to become multilingual, replicate a company's tone across markets, and provide real-time quality reporting and customization for diverse business needs. It is ideal for organizations looking to expand into new international markets, improve customer satisfaction for global audiences, and reduce operational costs associated with traditional translation methods.
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Lingo24 FAQ
How does Unbabel ensure that translations maintain our company's specific tone and lingo across different markets?
Unbabel's platform is designed to learn and replicate your company's unique terminology and tone from the outset. It continuously refines this understanding, ensuring that all translations consistently reflect your brand's voice in every target market.
Can Unbabel help our customer service agents communicate with customers in languages they don't speak natively?
Yes, Unbabel enables customer service agents to become multilingual by providing real-time translations within their existing workflows. This allows agents to interact with customers in any language, even if the agent only speaks one, significantly improving global customer support.
What kind of visibility and control do we have over the quality of the AI-generated translations?
Unbabel offers unique AI quality estimation technology, including Quality Intelligence and MT Score. This provides full visibility into the performance of your translations, allowing you to see how they rank, identify areas for optimization, and even compare the best machine translation models from third-party providers.
How does Unbabel integrate with our current business applications and platforms without disrupting existing workflows?
Unbabel is built for seamless integration with a wide range of popular business applications and platforms. This means there's no disruptive onboarding process or the need to switch between applications, allowing you to translate your existing workflows for a global audience while continuing to work in your preferred environment.
What security measures does Unbabel have in place to protect our sensitive data during the translation process?
Unbabel prioritizes data security through encryption, anonymization, and adherence to best-in-class standards. The platform is ISO 27001 certified, ensuring all data is processed securely and confidentially throughout the translation lifecycle.
Source: lingo24.com