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Lovingly POS

Unclaimed

Send beautiful, thoughtful flowers and gifts hand-crafted by local florists across the U.S.

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Reviews onCapterra
12 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Supports local florists by utilizing a network of partners.

Biggest con

Same-day delivery is only available for orders placed before 2 PM local time.

TL;DR - Lovingly POS

  • Connects customers with local florists for hand-crafted floral arrangements.
  • Offers nationwide delivery through a network of over 1500 partner florists.
  • Ensures 100% satisfaction with hand-delivery and fresh, artfully designed flowers.
Pricing: Paid only
Best for: Enterprises & pros
3.8/5 across review platforms

What is Lovingly POS?

Editorial review
Lovingly is an online floral delivery service that connects customers with local florists to create and hand-deliver fresh, artfully designed arrangements. It simplifies the process of sending flowers for various occasions, ensuring each gift is personal and meaningful. The service focuses on quality and customer satisfaction, leveraging a network of over 1500 partner florists nationwide, in addition to its own retail location in Charlotte, NC. Lovingly caters to individuals looking to send floral gifts for birthdays, anniversaries, sympathy, romance, or just because. It emphasizes the hand-crafted nature of each arrangement and the personal touch of local delivery, aiming to provide an exceptional gifting experience. The platform also offers resources like a blog with gift guides and tips for various occasions, enhancing the overall customer journey.

Available on: Web

Pros & Cons

Pros

  • Supports local florists by utilizing a network of partners.
  • Ensures freshness and quality through hand-delivery, avoiding boxed shipping.
  • Offers a wide variety of arrangements for diverse occasions.
  • Provides a satisfaction guarantee for customer confidence.
  • Facilitates thoughtful gifting with personalized messages.

Cons

  • Same-day delivery is only available for orders placed before 2 PM local time.
  • Order pick-up at florist locations is not available when ordering online.
  • Changes to orders may not be possible once fulfillment has begun.

Ratings Across the Web

3.8(12 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Curated floral arrangements for various occasionsNationwide delivery through local floristsHand-delivery servicePersonalized card messagesSame-day and next-day delivery options100% Satisfaction Guarantee

Pricing

Paid

Lovingly POS offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

3.8/5

Across 12 verified user reviews on Capterra

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Lovingly POS FAQ

How does Lovingly ensure the quality and artistry of arrangements when using different local florists?

Lovingly partners with over 1500 florists nationwide who share their dedication to quality and thoughtful gifting. For areas without a direct partner, they coordinate with trusted local florists, ensuring that regardless of who crafts the arrangement, the commitment to an exceptional gifting experience remains consistent.

If I'm in Charlotte, NC, will my order be handled differently than if I'm sending flowers to another state?

Yes, if your flowers are heading to Charlotte, NC, Lovingly's skilled team at their own retail location will personally handle your order. For other locations across the country, one of their partner florists will craft the arrangement.

What is the process for selecting a delivery date and adding a personal message?

After choosing an arrangement, you will select your desired delivery date and have the option to write a personal message. Lovingly can also assist with crafting the message if needed, before a local florist begins creating the design.

Can I visit a physical Lovingly store to purchase flowers, or is it an online-only service?

While online orders are primarily for delivery, Lovingly does have a retail flower shop in Charlotte, NC, where you can experience their selection of gifts firsthand. For online orders, pick-up is not an option, but same-day delivery is provided.

How does Lovingly handle situations where an order needs to be changed after it has been placed?

Lovingly attempts to accommodate changes to orders, such as fixing typos or adjusting arrangements. However, once an order has been sent for fulfillment, changes may not always be possible. Customers are encouraged to call as soon as possible for assistance.

Source: lovingly.com

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