How does Lovingly ensure the quality and artistry of arrangements when using different local florists?
Lovingly partners with over 1500 florists nationwide who share their dedication to quality and thoughtful gifting. For areas without a direct partner, they coordinate with trusted local florists, ensuring that regardless of who crafts the arrangement, the commitment to an exceptional gifting experience remains consistent.
If I'm in Charlotte, NC, will my order be handled differently than if I'm sending flowers to another state?
Yes, if your flowers are heading to Charlotte, NC, Lovingly's skilled team at their own retail location will personally handle your order. For other locations across the country, one of their partner florists will craft the arrangement.
What is the process for selecting a delivery date and adding a personal message?
After choosing an arrangement, you will select your desired delivery date and have the option to write a personal message. Lovingly can also assist with crafting the message if needed, before a local florist begins creating the design.
Can I visit a physical Lovingly store to purchase flowers, or is it an online-only service?
While online orders are primarily for delivery, Lovingly does have a retail flower shop in Charlotte, NC, where you can experience their selection of gifts firsthand. For online orders, pick-up is not an option, but same-day delivery is provided.
How does Lovingly handle situations where an order needs to be changed after it has been placed?
Lovingly attempts to accommodate changes to orders, such as fixing typos or adjusting arrangements. However, once an order has been sent for fulfillment, changes may not always be possible. Customers are encouraged to call as soon as possible for assistance.