ManageEngine ServiceDesk Pricing 2026
Plans, costs, and free options for ManageEngine ServiceDesk
Last updated: January 27, 2026
TL;DR: ManageEngine ServiceDesk Pricing
Pricing Model
Freemium
Starting Price
$13/mo
Free Option
Yes ✓
Freemium
Pricing Model
ManageEngine ServiceDesk offers a free tier with basic features, plus paid plans for users who need more advanced functionality.
Free Tier Available
Basic features included at no cost
Paid Upgrades
Premium features with paid plans
Free trial available (30 days)
Available Plans
Free
Free
- Up to 5 technicians
- Unlimited tickets
- Unlimited end users
Standard
$13/mo
- IT help desk
- Incident management
- Knowledge base
- SLA management
Professional
$27/mo
- All Standard features
- IT asset management
- Software license management
Enterprise
$67/mo
- Full ITSM suite
- Change management
- Projects
- Service catalog
ManageEngine ServiceDesk vs Competitors: Pricing Comparison
See how ManageEngine ServiceDesk pricing compares to similar tools in Help Desk
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
ManageEngine ServiceDeskCurrent ITIL-ready service desk software | Yes | $13/mo | —/100 | Details → |
ZendeskTop Rated Complete customer service solution | No | $19/agent/month | 89/100 | Pricing → |
 Freshdesk Intuitive customer support software | Yes | $15/mo | 85/100 | Pricing → |
 Kayako Unified customer service platform for mo... | No | $30/mo | 72/100 | Pricing → |
JiraBest Value The industry standard for software devel... | Yes | $9.05/mo | 82/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →ManageEngine ServiceDesk Pricing FAQ
How much does ManageEngine ServiceDesk cost?
ManageEngine ServiceDesk offers the following plans: Free (Free), Standard ($13/mo), Professional ($27/mo), Enterprise ($67/mo). A free tier is available. A 30-day free trial is offered.
Is there a free version of ManageEngine ServiceDesk?
Yes, ManageEngine ServiceDesk offers a free Free plan that includes Up to 5 technicians, Unlimited tickets, Unlimited end users.
Does ManageEngine ServiceDesk offer a free trial?
Yes, ManageEngine ServiceDesk offers a 30-day free trial so you can test before committing.
What are cheaper alternatives to ManageEngine ServiceDesk?
Free or freemium alternatives include Freshdesk, Jira. View our full comparison to find the best value.