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ManageEngine ServiceDesk Pricing 2026

Plans, hidden costs, and alternatives compared

Prices last confirmed on Oct 31, 2026 on manageengine.com. Same data as Markdown or JSON.

Reviews on G2 Capterra
7 plans tracked Updated Oct 2026

Cite this data: Toolradar, ManageEngine ServiceDesk pricing verified Oct 2026, toolradar.com/tools/manageengine-servicedesk/pricing

ManageEngine ServiceDesk starts at $13/month on the Standard (On-Premises) plan.

Verified Oct 2026 from the official pricing page.

Is ManageEngine ServiceDesk worth the price?

Good value

ManageEngine ServiceDesk offers a generous free tier for small teams, allowing up to 5 technicians with core incident management.

Pricing Plans

Free Trial

Standard

Free

  • IT service desk
  • Up to 5 technicians

Standard (Cloud)

$1,545 / year

  • IT service desk
  • Cloud deployment

Professional (Cloud)

$645 / year

  • IT service desk
  • IT asset management
  • Cloud deployment

Enterprise (Cloud)

$1,595 / year

  • IT service desk
  • IT asset management
  • Change management
  • Projects
  • Cloud deployment

Standard (On-Premises)

$13 / technician/month

  • IT service desk
  • On-premises deployment

Professional (On-Premises)

$27 / technician/month

  • IT service desk
  • IT asset management
  • On-premises deployment

Enterprise (On-Premises)

$67 / technician/month

  • IT service desk
  • IT asset management
  • Change management
  • Projects
  • On-premises deployment

Hidden Costs & Gotchas

Potential for annual-only discounts

No public minimum seat requirements

How ManageEngine ServiceDesk compares

Starting price from each tool's published plans.

Starting price and free plan: ManageEngine ServiceDesk and its direct competitors
Tool Starting price Free plan
ManageEngine ServiceDesk $13/month, billing unit not specified Yes
Freshdesk $19/agent/month No

ManageEngine ServiceDesk Pricing FAQ

How much does ManageEngine ServiceDesk cost?

ManageEngine ServiceDesk starts at $13/month on the Standard (On-Premises) plan. It offers 6 paid tiers ranging from $13/month to $132.92/month. A free plan is also available.

Does ManageEngine ServiceDesk have a free plan?

Yes. ManageEngine ServiceDesk offers a free plan called "Standard". It includes: IT service desk, Up to 5 technicians.

Does ManageEngine ServiceDesk offer a free trial?

Yes. ManageEngine ServiceDesk offers a free trial.

What is the cheapest ManageEngine ServiceDesk paid plan?

The cheapest paid plan for ManageEngine ServiceDesk is "Standard (On-Premises)" at $13/month. Key features include: IT service desk, On-premises deployment.

ManageEngine ServiceDesk alternatives

Direct competitors. Starting prices match the table above.

Sources

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