MDS Global BSS
UnclaimedIndustry-leading Business Support Systems for digital telcos, MVNOs, and network operators.
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TL;DR - MDS Global BSS
- Comprehensive BSS solutions for MVNOs, MVNEs, and Network Operators.
- Specializes in complex B2B billing, customer experience, and AI-driven decision intelligence.
- Offers eSIM lifecycle management and revenue protection against fraud and leakage.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Deep expertise in MVNO operations and complex BSS requirements
- Market leader in handling complex B2B billing scenarios
- Combines agility with the financial stability of a public company (Lumine Group subsidiary)
- Offers a comprehensive suite of integrated products for end-to-end telco operations
- Supports modern technologies like 5G and IoT services
Cons
- No specific cons are detailed in the provided content.
Key Features
Converged Monetisation Platform (CMP) for telecom billingCustomer Experience Platform (CXP) for digital customer engagementDecisionAI for AI-powered customer behavior prediction and LTV optimizationRevenue Protection Centre (RPC) for fraud and revenue leakage managementeSIM Lifecycle Platform for full eSIM orchestrationeSIM Travel solution for prepaid data roaming servicesSupport for B2C, B2B, and B2B2X business modelsCloud-based BSS solutions
Pricing
Paid
MDS Global BSS offers paid plans. Visit their website for current pricing details.
About MDS Global BSS
By Toolradar Team·
MDS Global provides comprehensive Business Support Systems (BSS) designed to power digital telcos, including MVNOs, MVNEs, and Network Operators. Their solutions focus on driving revenue growth, reducing operational costs, and enhancing customer satisfaction through advanced billing, customer experience management, and AI-driven intelligence. The platform supports various business models, including B2C, B2B, and B2B2X, across 5G, IoT, and other digital services.
The product suite includes a Converged Monetisation Platform for telecom billing, a Customer Experience Platform for consistent digital interactions, DecisionAI for AI-powered customer behavior prediction, and a Revenue Protection Centre for fraud and revenue leakage management. Additionally, MDS Global offers eSIM Lifecycle and eSIM Travel solutions for full eSIM orchestration and prepaid data roaming services. With a history rooted in being a pioneering B2B MVNO, MDS Global specializes in handling complex billing scenarios and offers managed services, support, and implementation to ensure customer success.
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MDS Global BSS FAQ
How does MDS Global's BSS handle the complexities of B2B billing compared to B2C or IoT billing?
MDS Global's products were natively designed to support the most complex B2B billing scenarios, including multi-product billing for large corporate and public sector accounts with intricate hierarchies. This foundational capability allows for seamless expansion into simpler B2C and IoT billing requirements, distinguishing it from vendors primarily rooted in B2C that often struggle with B2B complexities.
What specific AI capabilities does DecisionAI offer to telcos?
DecisionAI is a telco-specific AI-powered decision intelligence platform designed to predict customer behavior, optimize customer lifetime value, and maximize acquisition ROI. It leverages AI to provide actionable insights for strategic decision-making.
Can MDS Global's eSIM solutions support both profile management and customer engagement aspects?
Yes, the eSIM Lifecycle Platform offers full eSIM orchestration, supporting the entire eSIM lifecycle from profile management to customer engagement and analytics. Additionally, the eSIM Travel solution provides a turnkey approach for deploying multi-industry, eSIM-based prepaid data roaming services.
How does MDS Global ensure revenue protection and fraud management for its clients?
The Revenue Protection Centre (RPC) is an analytics-based incident detection and management system specifically designed to manage fraud, revenue leakage, business process risks, and data quality issues, ensuring the integrity of revenue streams.
What kind of support and managed services are available to ensure continuous operation and optimization of the BSS platforms?
MDS Global offers SLA-backed outsourced billing and BSS management available 24x7x365 through its Managed Services. Additionally, Support & Maintenance provides expert BSS support, proactive monitoring, timely updates, and aims for minimal downtime to ensure continuous and optimized operation.
Source: mdsglobal.com