Plans, hidden costs, and alternatives compared
Microsoft 365 is the default productivity suite for businesses worldwide — and for good reason.
The Business Basic plan at $6/user/month is hard to beat: 1TB OneDrive per user, Exchange email, Teams, and web/mobile Office apps. Business Standard at $12.50/user/month adds desktop apps and is the sweet spot for most teams.
Business Premium at $22/user/month bundles Intune device management and Defender for Business, making it a genuine security platform that replaces standalone MDM and antivirus subscriptions. All business plans cap at 300 users — larger organizations must move to Enterprise (E3/E5) plans.
The personal plans are equally strong: Basic at $1.99/month offers 100GB OneDrive (a steal), Personal at $9.99/month unlocks full desktop apps with 1TB storage, and Family at $12.99/month covers up to 6 people with 1TB each. Note: pricing increases take effect July 1, 2026 — Business Basic rises to $7/user/month and Business Standard to $14/user/month.
Locking in current pricing before then saves 14-17% per seat.
$6/user/month
Annual
$12.5/user/month
Annual
$22/user/month
Annual
$8.25/user/month
Apps only
Pricing increases hit July 1, 2026
Business Basic rises from $6 to $7/user/month (+17%), Business Standard from $12.50 to $14/user/month (+12%). Existing customers stay on current pricing until renewal.
Microsoft 365 Copilot (AI features) costs an additional $18-21/user/month on top of your base plan. It is not included in any standard plan and requires Business Standard or Premium as a prerequisite.
Business plans cap at 300 users. Organizations exceeding this must upgrade to Enterprise E3 ($36/user/month) or E5 ($57/user/month) — a significant jump that often catches growing companies off guard.
Monthly billing costs 20% more than annual commitment across all business plans ($7.20 vs $6 for Basic, $15 vs $12.50 for Standard, $26.40 vs $22 for Premium). There is no month-to-month option for Enterprise.
Teams Phone (PSTN calling) is a $10/user/month add-on — Teams includes chat and VoIP calls but not traditional phone numbers or external dialing without this upgrade.
OneDrive storage is 1TB per user with no option to purchase additional per-user storage on Business plans. If a user needs more, you must upgrade to an E3/E5 plan or use SharePoint pooled storage.
The plans-without-Teams variants (for EU regulatory compliance) save $1.50-3/user/month but strip out a core collaboration tool that most teams rely on.
Small businesses that need professional email, cloud storage, and web-based Office apps at the lowest per-seat cost ($6/user/month Business Basic)
Growing teams that need desktop Office apps, Teams, and collaboration tools like Loop, Bookings, and Clipchamp ($12.50/user/month Business Standard)
Security-conscious organizations that need endpoint management, advanced threat protection, and data loss prevention on top of the full productivity suite ($22/user/month Business Premium)
Families that want desktop Office apps, 1TB OneDrive per person, and Teams for up to 6 people ($12.99/month Family)
startup
Business Standard at $12.50/user/month (lock in before July 2026 increase to $14). You get desktop apps, Teams, SharePoint, and 1TB per user. Skip Premium unless you handle sensitive data or regulated industries.
enterprise
Enterprise E3 ($36/user/month) or E5 ($57/user/month) for organizations over 300 users. E5 includes Power BI Pro, advanced compliance, and Phone System. Negotiate volume licensing — discounts of 10-20% are common at 500+ seats. Add Copilot ($18-21/user/month) selectively for knowledge workers, not company-wide.
freelancer
Microsoft 365 Personal at $9.99/month is the best value: desktop Office apps, 1TB OneDrive, and Outlook email. If you only need storage and email, Basic at $1.99/month is a steal at 100GB. Google Workspace Individual ($7.99/month) is the main alternative.
small Business
Business Standard for most staff, with Premium ($22/user/month) selectively applied to employees handling sensitive data or using personal devices. The Premium plan's Intune and Defender features can replace standalone MDM and antivirus subscriptions, potentially saving $5-10/user/month.
Google Workspace is the primary competitor and wins on simplicity — everything is web-based, collaboration is real-time by default, and Gmail/Calendar are best-in-class. But Microsoft 365 dominates in desktop app quality (Excel remains unmatched for complex spreadsheets), enterprise security features (Intune, Defender, DLP in Premium), and ecosystem depth (SharePoint, Power Automate, Power BI). Zoho Workplace undercuts both at $3-5/user/month but lacks the polish and integrations. For security-focused teams, Microsoft 365 Business Premium at $22/user/month bundles capabilities that would cost $35-50/user/month if purchased separately (MDM + antivirus + DLP + email security). The July 2026 price increases narrow the gap with Google Workspace, making the choice more about ecosystem preference than price.