Phorest
UnclaimedAll-in-one software for salons, spas, and aesthetic clinics to manage, market, and grow.
Visit WebsiteReviews onG2Capterra
441 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Significantly reduces no-shows through deposits and automated reminders.
Biggest con
No free tier available, requiring an initial investment.
TL;DR - Phorest
- All-in-one management, marketing, and scheduling for salons, spas, and clinics.
- Drives revenue growth through automated marketing, online booking, and loyalty programs.
- Reduces no-shows and streamlines operations with intelligent scheduling and client management.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms
What is Phorest?
Phorest is a comprehensive, all-in-one software solution designed specifically for salons, spas, and aesthetic clinics. It provides a suite of tools to streamline operations, enhance client experience, and drive revenue growth. The platform covers everything from intelligent scheduling and online booking to integrated marketing campaigns, client management, and detailed reporting.
Phorest is ideal for businesses in the beauty and wellness industry, including hair salons, barber shops, beauty salons, spas, and aesthetic clinics, whether they operate a single location or multiple branches. It empowers owners and staff to manage appointments, client relationships, staff rosters, and marketing efforts efficiently, ultimately leading to reduced no-shows, increased rebookings, and improved profitability.
The software focuses on providing a seamless experience for both businesses and their clients, offering features like branded booking apps, automated reminders, and online reputation management. It also includes advanced tools such as Phorest Ads Manager for social media advertising and Premium Consultations with face-mapping for aesthetic clinics, ensuring businesses can offer professional services and effectively market themselves.
Available on: Web, iOS, Android
Pros & Cons
Pros
- Significantly reduces no-shows through deposits and automated reminders.
- Generates substantial additional revenue via integrated SMS and email marketing campaigns.
- Increases rebookings by offering a convenient branded booking app.
- Consolidates all essential business functions into a single platform, reducing administrative overhead.
- Provides robust reporting and analytics to track growth and marketing ROI.
Cons
- No free tier available, requiring an initial investment.
- The extensive feature set might have a learning curve for new users, though it's designed to be straightforward.
Ratings Across the Web
4.7(441 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Appointment Calendar & Intelligent Scheduling24/7 Online Booking SystemCustom-Branded Booking AppAutomated SMS & Email RemindersIntegrated Marketing Suite with TemplatesOnline Reputation Management & Review GenerationDigital Client Loyalty ProgramComprehensive Client Management (CRM)
Pricing Plans
Starter
Request a quote
- Scheduling & Online Bookings with Deposits
- Automated Email & SMS Reminders
- Secure & Smart Client Cards
- Video Consultations
- Loyalty Programme (Treatcard)
- Staff Rostering & Management
- Smart Point-of-Sale system
- Cardless Checkout with Stored Cards
- Stock Management
- Phorest 10 Styling & Branding
- Retail Products section on PhorestGo
- Pay with Gift Cards Online
- Additional Gender Settings
- Local Support Team On-Call Mon-Sat
- Set & Forget automated marketing campaigns
Grow
Request a quote
- Everything in Starter
- Free Reconnect SMS to keep clients coming back
- Get more 5 star reviews and referrals with Online Reputation Manager
- Pre-Send Digital Consultation Forms Before Appointments
- Send Consultation Forms at Time of Booking
- PIN Authentication for Consultations
- Manager View on PhorestGo
- More Revenue with Online Store & Online Gift Vouchers
- Sell Courses & Series Online
- Shopify Integration
- Boost Retail Sales with Expert Recommendations SMS
- Dedicated Success Manager to Help Your Business Grow
- Unlimited Online Training with Phorest Academy for All Staff
Ultimate
Request a quote
- Everything in Grow
- A Branded Booking App (iOS & Android) in the App Store for Your Clients
- Digital Loyalty Programme for Your Clients
- Client Referrals
- Set Gamified Challenges & Goals for Staff Based on Business Metrics
- Reserve with Google Integration
Elite
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- Everything in Ultimate
- 2-Way SMS
- Find New Dream Clients & Retain Them with Phorest Ads Manager
- Lead Management
- Memberships
- Premium Consultations
- Premium Success Manager Dedicated to You
Reviews
4.7/5
Across 441 verified user reviews on Capterra, G2
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Phorest FAQ
How does Phorest specifically help aesthetic clinics manage client consultations and safety?
Phorest offers 'Premium Consultations,' an upgraded digital consultation form package. This includes advanced features like face-mapping, mark-ups, and HD before-and-after image uploads, ensuring professional, safe, and secure consultations while maintaining client safety as a top priority.
Can Phorest integrate with my existing website and social media for online bookings?
Yes, Phorest provides a 24/7 online booking widget that seamlessly integrates with your existing website and social media channels, allowing clients to schedule, rebook, and manage appointments effortlessly without leaving your platforms.
What specific tools does Phorest offer to help generate 5-star online reviews and manage my online reputation?
Phorest automates the process of gathering reviews. After an appointment, clients are prompted to leave feedback. Positive reviewers are then given a one-click option to post their 5-star review directly to your Facebook or Google profile, while negative feedback is kept private for you to address internally.
How does the Phorest Ads Manager simplify social media advertising for salons and spas?
The Phorest Ads Manager is specifically designed for the professional salon and spa industry. It allows you to create and publish successful Facebook and Instagram ads directly from your salon software, offering a range of templates and advanced reporting for easy setup and campaign tracking.
If I operate multiple salon locations, how does Phorest facilitate management and resource sharing?
Phorest is multi-location compatible, allowing you to manage, track, report, and market across all your branches. You can easily toggle between locations, link staff, stock, rooms, services, and equipment to relevant locations, and even roster staff across different branches, ensuring seamless interactivity and resource sharing.
What is the 'Client Reconnect' feature and how does it help retain clients?
The Client Reconnect feature within Phorest's automated messaging system allows you to identify and target clients who are overdue for a visit. This proactive approach helps ensure clients return on time and keeps your salon, spa, or clinic full without manual intervention.
Source: phorest.com