Simple Pipeline & Contact Management CRM to empower teams, drive deals, and close faster.
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1404 reviews trackedThe Bottom Line
Entry price
From $16/mo
Biggest pro
Simple CRM
Biggest con
Limited features
TL;DR - Nutshell
- All-in-one CRM with sales, marketing, and engagement tools.
- Features AI-powered insights, automation, and integrations to streamline workflows.
- Offers free support, onboarding, and a 14-day free trial to help businesses grow.
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms
What is Nutshell?
Nutshell is a user-friendly CRM designed to help businesses manage their sales pipeline, contacts, and marketing efforts efficiently. It aims to reduce manual data entry and busywork, allowing sales teams to focus on selling rather than administrative tasks. The platform provides tools for sales automation, pipeline management, and contact organization, ensuring that leads are tracked and nurtured effectively.
Beyond core CRM functionalities, Nutshell offers robust marketing features including email marketing, web form collection, and landing page creation. It also integrates engagement tools like web chat, 1:1 SMS, and message app integration to facilitate direct communication with leads and customers. With AI-powered insights, sales prospecting tools (Nutshell IQ), and professional services like free support and onboarding, Nutshell is built to help businesses accelerate growth, improve close times, and increase sales revenue. Recent updates include an AI Email Campaign Generator, Draft Pipelines for testing sales processes, enhanced phone integrations, and AI integrations with platforms like ChatGPT for data insights.
Available on: Web
Pros & Cons
Pros
- Simple CRM
- Good for small business
- Fair pricing
- Good support
- Easy to use
Cons
- Limited features
- Better for simple needs
- Integration limits
- Reporting basic
- Better alternatives exist
Ratings Across the Web
4.3(1,404 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Sales CRMEmail marketingPipeline managementReportingAutomationTeam collaboration
Pricing Plans
Free TrialPricing checked Jul 8, 2026
Foundation
$16/per user/month
Basic CRM
- Contact management
- Pipeline view
- Activity tracking
- Basic reports
Pro
$42/per user/month
Advanced features
- All Foundation features
- Sales automation
- Personal email sequences
- AI assistance
Power AI
$52/per user/month
AI-powered
- All Pro features
- AI timeline summaries
- AI email writing
- Zoom transcription
Enterprise
$67/per user/month
Full platform
- All features
- API access
- Dedicated support
- Custom onboarding
How Nutshell's pricing compares
At $42/mo, Nutshell is the most premium of its 3 direct competitors.
Entry paid plan, monthly. Pricing checked Jul 8, 2026.
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4.3/5
Across 1,404 verified user reviews on G2
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Nutshell FAQ
How does Nutshell help sales teams manage their pipeline?
Nutshell provides tools for sales automation and pipeline management, designed to reduce manual data entry and busywork. It helps sales teams track and nurture leads effectively, allowing them to focus on selling rather than administrative tasks.
Which teams would benefit most from using Nutshell?
Nutshell is particularly well-suited for small businesses and sales teams looking for a simple and easy-to-use CRM. It aims to empower teams to drive deals and close faster by streamlining contact and pipeline management.
How does Nutshell compare to Zoho CRM?
Nutshell is known for its simplicity and ease of use, making it a good fit for businesses with straightforward needs. In contrast to more complex platforms, Nutshell focuses on providing a user-friendly experience for core CRM functionalities.
What kind of marketing features does Nutshell include?
Beyond CRM, Nutshell offers robust marketing features such as email marketing, web form collection, and landing page creation. It also includes engagement tools like web chat, 1:1 SMS, and message app integration for direct communication.
What are the main limitations of Nutshell?
Nutshell has limited features compared to some alternatives and is better suited for businesses with simple needs. Its reporting capabilities are basic, and there may be integration limits with other platforms.
How is Nutshell priced?
Nutshell is offered as a paid product and does not include a permanently free tier. Its pricing is considered fair, and it includes professional services like free support and onboarding.
Can Nutshell assist with sales prospecting?
Yes, Nutshell includes sales prospecting tools through Nutshell IQ, which provides AI-powered insights. It is built to help businesses accelerate growth and increase sales revenue by identifying and tracking potential leads.
Source: nutshell.com