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Simple Pipeline & Contact Management CRM to empower teams, drive deals, and close faster.

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Reviews onG2
1404 reviews tracked

The Bottom Line

Entry price

From $16/mo

Biggest pro

Simple CRM

Biggest con

Limited features

TL;DR - Nutshell

  • All-in-one CRM with sales, marketing, and engagement tools.
  • Features AI-powered insights, automation, and integrations to streamline workflows.
  • Offers free support, onboarding, and a 14-day free trial to help businesses grow.
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms

What is Nutshell?

Editorial review
Nutshell is a user-friendly CRM designed to help businesses manage their sales pipeline, contacts, and marketing efforts efficiently. It aims to reduce manual data entry and busywork, allowing sales teams to focus on selling rather than administrative tasks. The platform provides tools for sales automation, pipeline management, and contact organization, ensuring that leads are tracked and nurtured effectively. Beyond core CRM functionalities, Nutshell offers robust marketing features including email marketing, web form collection, and landing page creation. It also integrates engagement tools like web chat, 1:1 SMS, and message app integration to facilitate direct communication with leads and customers. With AI-powered insights, sales prospecting tools (Nutshell IQ), and professional services like free support and onboarding, Nutshell is built to help businesses accelerate growth, improve close times, and increase sales revenue. Recent updates include an AI Email Campaign Generator, Draft Pipelines for testing sales processes, enhanced phone integrations, and AI integrations with platforms like ChatGPT for data insights.

Available on: Web

Pros & Cons

Pros

  • Simple CRM
  • Good for small business
  • Fair pricing
  • Good support
  • Easy to use

Cons

  • Limited features
  • Better for simple needs
  • Integration limits
  • Reporting basic
  • Better alternatives exist

Ratings Across the Web

4.3(1,404 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Sales CRMEmail marketingPipeline managementReportingAutomationTeam collaboration

Pricing Plans

Free Trial

Foundation

$16/per user/month

Basic CRM

  • Contact management
  • Pipeline view
  • Activity tracking
  • Basic reports

Pro

$42/per user/month

Advanced features

  • All Foundation features
  • Sales automation
  • Personal email sequences
  • AI assistance

Power AI

$52/per user/month

AI-powered

  • All Pro features
  • AI timeline summaries
  • AI email writing
  • Zoom transcription

Enterprise

$67/per user/month

Full platform

  • All features
  • API access
  • Dedicated support
  • Custom onboarding

How Nutshell's pricing compares

At $42/mo, Nutshell is the most premium of its 3 direct competitors.

Nutshell
$42

Entry paid plan, monthly.

Reviews

4.3/5

Across 1,404 verified user reviews on G2

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Nutshell FAQ

What is Nutshell?

Nutshell is a CRM and email marketing platform designed for small businesses that need contact management, pipeline tracking, and email campaigns in one place.

Is Nutshell good for small businesses?

Yes, Nutshell is specifically designed for small teams with simple pricing, easy setup, and features that don't overwhelm users new to CRM.

How much does Nutshell cost?

Nutshell Foundation starts at $13/user/month. The Pro plan with more automation is $42/user/month.

Source: nutshell.com

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