Rivo starts at $49/month on the Scale plan.
Verified Sep 2026 from the official pricing page.
Is Rivo worth the price?
Rivo's pricing is fair for Shopify Plus brands but not cheap: the Cashback tier at $199/mo is a solid entry for basic store credit, while Accounts at $499/mo adds wishlists and wallet passes.
The Scale tier at $49+/mo is a budget-friendly starting point for smaller stores, but the Plus and Enterprise tiers jump to $499/mo and custom pricing, which can get expensive for high-volume merchants. Best for mid-market Shopify Plus brands that need an all-in-one retention suite.
Pricing Plans
Free TrialCashback
$199 / mo
- Ledger-backed store credit balance
- Configurable earn percentage per order
- Automatic credit expiry
- No balance-sheet liability
- Real-time balance inside Rivo Accounts
- Works alongside Loyalty and Memberships
- Analytics on pending and redeemed credit
- Bulk credit drops without a loyalty program
Accounts
$499 / mo
- Shareable Wishlists and Favorites
- Apple and Google Wallet Pass
- Passwordless Login and Signup
- Customer Account Personalization
- Recently Viewed and Saved to Cart
- Zero party data collection
- ESP and SMS direct integrations
- Unified Subscriptions and Returns Portal
- +50 integrations
Custom Plan
Custom/mo
- On-site Loyalty Touchpoints
- Shopify Native Paid Membership Platform
- Customizable Checkout Components
- Multi-tier Referral Capabilities
- Store credit, cash back and points flexibility
- Unrestricted Developer Toolkit Access
- Customer Success Manager
- Slack Connect
- +150 more features
Scale
$49+/mo
- 24/7 chat support
- Month to month billing
- 3 POS locations
- 7-day free trial
- 200 - 2,500 orders per month
- 250K loyalty & referral participants
- Unlimited integrations
- Unlimited loyalty lifecycle emails
- $49-$499 internationalization
- Metafields Access
- Points Program
- Custom ways to earn
- Store credit program
- Landing page builder
- Points expiry
- Paid Loyalty Tier (membership)
- Translation
- VIP Tiers
- Automated Transactional Emails
- Customer Profile Management
- 20+ Analytics reports
- Checkout extensions
- Passwordless login and signup
- Customer Loyalty Portal
- Custom Rewards
- Custom Referral Rewards
- Cash back program
- Unlimited integrations
- Basic Klaviyo integration
- Knowledge base
- Email support
- Live chat
- Migration / Replatform assistance
- Developer Toolkit
- White label hosting
- Fraud protection
- Bot protection
- Data processing agreement
- GDPR Compliance agreements
Plus
$499 / mo
- 24/7 chat support
- Month to month billing
- Unlimited POS locations
- 7-day free trial
- Up to 2,500 orders per month
- Unlimited loyalty & referral participants
- Unlimited integrations
- Unlimited loyalty lifecycle emails
- 50% off country expansion stores
- Metafields Access
- Points Program
- Custom ways to earn
- Store credit program
- Landing page builder
- Points expiry
- Paid Loyalty Tier (membership)
- Translation
- VIP Tiers
- Automated Transactional Emails
- Customer Profile Management
- 20+ Analytics reports
- Checkout extensions
- Passwordless login and signup
- Customer Loyalty Portal
- Custom Rewards
- Custom Referral Rewards
- Cash back program
- Unlimited integrations
- Advanced Klaviyo integration
- Shopify Flow integration
- Knowledge base
- Email support
- Live chat
- Priority Slack Support
- Migration / Replatform assistance
- White glove onboarding
- Developer Toolkit
- White label hosting
- Fraud protection
- Bot protection
- Data processing agreement
- GDPR Compliance agreements
Enterprise
Custom/mo
- White-glove onboarding
- Dedicated Account Manager
- Technical resources at every step
- Monthly strategy sessions with CSM
- Rivo API Rate Limits quintupled
- Early access to Rivo Accounts
- Integrate Rivo to 50+ pre-built apps & integrations
- Use Rivo across your entire tech stack
- Custom API abilities
- Unthrottled API access and endpoints
- Unlimited orders per month
- Unlimited loyalty & referral participants
- Unlimited integrations
- Unlimited loyalty lifecycle emails
- Unlimited internationalization
- Developer Toolkit Access
- Metafields Access
- Points Program
- Custom ways to earn
- Store credit program
- Landing page builder
- Points expiry
- Paid Loyalty Tier (membership)
- Translation
- VIP Tiers
- Automated Transactional Emails
- Customer Profile Management
- 20+ Analytics reports
- Checkout extensions
- Passwordless login and signup
- Customer Loyalty Portal
- Custom Rewards
- Custom Referral Rewards
- Cash back program
- Unlimited integrations
- Advanced Klaviyo integration
- Shopify Flow integration
- Knowledge base
- Email support
- Live chat
- Priority Slack Support
- Migration / Replatform assistance
- White glove onboarding
- CSM & Technical Account Manager
- Developer Toolkit
- White label hosting
- Fraud protection
- Bot protection
- Data processing agreement
- GDPR Compliance agreements
Hidden Costs & Gotchas
Enterprise custom pricing may include minimums
How Rivo compares
3 of 6 direct competitors offer a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Rivo | $49/month, billing unit not specified | No |
| LoyaltyLion | No public price | No |
| Smile.io | $15/month, billing unit not specified | Yes |
| Stamped.io | $23/month, billing unit not specified | Yes |
| Yotpo | $15/month, billing unit not specified | Yes |
| Octane AI | $50/month, billing unit not specified | No |
| Rebuy | $99/month, billing unit not specified | No |
Rivo Pricing FAQ
How much does Rivo cost?
Rivo starts at $49/month on the Scale plan. It offers 4 paid tiers ranging from $49/month to $499/month.
Does Rivo have a free plan?
Rivo does not offer a permanent free plan. A free trial is available.
Does Rivo offer a free trial?
Yes. Rivo offers a free trial.
What is the cheapest Rivo paid plan?
The cheapest paid plan for Rivo is "Scale" at $49/month. Key features include: 24/7 chat support, Month to month billing, 3 POS locations.
What are alternatives to Rivo?
Alternatives to Rivo include LoyaltyLion, Smile.io, Stamped.io, Yotpo. Smile.io starts at $15/month, billing unit not specified; Stamped.io starts at $23/month, billing unit not specified; Yotpo starts at $15/month, billing unit not specified.
Rivo alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Rivo pricing: rivo.io/pricing (verified Sep 2026)
- Cite this data: Toolradar, Rivo pricing verified Sep 2026, toolradar.com/tools/rivo/pricing
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