Is Rivo worth the price?
Rivo's pricing is fair for Shopify Plus brands but not cheap: the Cashback tier at $199/mo is a solid entry for basic store credit, while Accounts at $499/mo adds wishlists and wallet passes.
The Scale tier at $49+/mo is a budget-friendly starting point for smaller stores, but the Plus and Enterprise tiers jump to $499/mo and custom pricing, which can get expensive for high-volume merchants. Best for mid-market Shopify Plus brands that need an all-in-one retention suite.
Pricing Plans
Free TrialCashback
$199 / mo
- Ledger-backed store credit balance
- Configurable earn percentage per order
- Automatic credit expiry
- No balance-sheet liability
- Real-time balance inside Rivo Accounts
- Works alongside Loyalty and Memberships
- Analytics on pending and redeemed credit
- Bulk credit drops without a loyalty program
Accounts
$499 / mo
- Shareable Wishlists and Favorites
- Apple and Google Wallet Pass
- Passwordless Login and Signup
- Customer Account Personalization
- Recently Viewed and Saved to Cart
- Zero party data collection
- ESP and SMS direct integrations
- Unified Subscriptions and Returns Portal
Custom Plan
Custom/mo
- On-site Loyalty Touchpoints
- Shopify Native Paid Membership Platform
- Customizable Checkout Components
- Multi-tier Referral Capabilities
- Store credit, cash back and points flexibility
- Unrestricted Developer Toolkit Access
- Customer Success Manager
- Slack Connect
Scale
$49+/mo
- 24/7 chat support
- Month to month billing
- 3 POS locations
- 7-day free trial
- 200 - 2,500 orders per month
- 250K loyalty & referral participants
- Unlimited integrations
- Unlimited loyalty lifecycle emails
Plus
$499 / mo
- 24/7 chat support
- Month to month billing
- Unlimited POS locations
- 7-day free trial
- Up to 2,500 orders per month
- Unlimited loyalty & referral participants
- Unlimited integrations
- Unlimited loyalty lifecycle emails
Enterprise
Custom/mo
- White-glove onboarding
- Dedicated Account Manager
- Technical resources at every step
- Monthly strategy sessions with CSM
- Rivo API Rate Limits quintupled
- Early access to Rivo Accounts
- Integrate Rivo to 50+ pre-built apps & integrations
- Use Rivo across your entire tech stack
Hidden Costs & Gotchas
Scale tier caps at 2,500 orders per month
Plus tier also limited to 2,500 orders
Enterprise custom pricing may include minimums
No annual discount mentioned, only monthly billing
Internationalization costs extra on Scale tier
Which Plan Do You Need?
Shopify Plus brands with 200+ orders
Stores needing loyalty and memberships
Merchants wanting cashback and store credit
How Rivo Compares to Competitors
Compared to Yotpo Loyalty or Smile.io, Rivo offers a more integrated suite with cashback and accounts at similar price points, but Yotpo can be cheaper for basic loyalty. Rivo's Scale tier at $49/mo is competitive for entry-level, while Enterprise custom pricing is pricier than some all-in-one platforms like LoyaltyLion for high-volume stores.
Rivo Pricing FAQ
How much does Rivo cost?
Rivo starts at $49/month on the Scale plan. It offers 4 paid tiers ranging from $49/month up to $499/month.
Does Rivo have a free plan?
Rivo does not offer a permanent free plan. However, a free trial is available.
Does Rivo offer a free trial?
Yes, Rivo offers a free trial. No credit card is typically required to start the trial, though this may vary.
What is the cheapest Rivo paid plan?
The cheapest paid plan for Rivo is "Scale" at $49/month. Key features include: 24/7 chat support, Month to month billing, 3 POS locations.
Is there a cheaper alternative to Rivo?
Yes. Popular alternatives to Rivo include LoyaltyLion, Smile.io, Stamped.io, Yotpo. Free alternatives include Rebuy. Compare them side-by-side on Toolradar.
Cheaper alternatives to Rivo
1 of 6 direct competitors below offer a free plan. Per-seat pricing varies up to 60% across this set.
Review Rivo, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.