How does ShipBob's algorithm determine which warehouse and carrier to use for an order?
ShipBob's proprietary algorithm automatically selects the optimal warehouse and carrier for each order based on factors such as inventory location, customer destination, desired delivery speed, and cost-effectiveness, aiming for the quickest turnaround at the best price.
Can I use ShipBob's WMS if I have my own warehouse in addition to using their fulfillment centers?
Yes, ShipBob offers a standalone Warehouse Management System (WMS) that can be utilized by merchants who have their own US-based warehouses, providing a unified technology solution across both their own and ShipBob's facilities.
What kind of data and insights can I expect from ShipBob's analytics tool to help with supply chain decisions?
ShipBob's free analytics tool provides charts and reports on various metrics, including recommended fulfillment centers for stocking, days of inventory remaining, impact of promotions on stock levels, average cart value by shipping method, shipping cost, days in transit, fulfillment cost per order, and storage cost per unit, aiding in year-end reporting and strategic supply chain optimization.
How does ShipBob handle international shipping and what are the associated costs?
ShipBob supports international shipping to over 250 destinations and operates fulfillment centers in the USA, Canada, the UK, Australia, and mainland Europe. Quotes for international shipping are customized based on destination, weight, dimensions, and service level, and are available upon request.
Is there a minimum order volume or specific business size that ShipBob primarily serves?
ShipBob is positioned as a solution for fast-growing brands, particularly those entering the middle-market, and can support businesses up to approximately 100,000 parcels per month, and potentially beyond, as described by the 'Fulfillment Accelerator' concept.
What is the process for integrating my existing e-commerce store with ShipBob's platform?
ShipBob offers turnkey integrations with all major e-commerce platforms and marketplaces, including Shopify, BigCommerce, Amazon, and Walmart. The implementation team assists with configuring ship options and syncing your online store to enable a two-way flow of order and inventory data.