How does Tomedes ensure cultural relevance in translations across its 150+ supported languages?
Tomedes ensures cultural relevance by utilizing native human translators for each language and region. These translators are not only fluent but also possess deep cultural understanding, which is crucial for localizing content effectively and ensuring the message resonates appropriately with the target audience, especially for complex projects like website or gaming localization.
What specific certifications does Tomedes hold to guarantee the quality and security of its translation services?
Tomedes holds several key certifications including ISO 9001:2015 for quality management, ISO 18587:2017 for post-editing of machine translation output, and ISO 17100:2015 for translation services. These certifications demonstrate a commitment to rigorous quality standards and secure processes in all language solutions provided.
Can Tomedes provide specialized translation services for highly technical or regulated industries like legal or healthcare?
Yes, Tomedes has a proven track record and specialized teams of professional translators and experts dedicated to various industries, including legal, healthcare, technology, and EdTech. These experts possess the necessary industry knowledge and terminology mastery to provide accurate and compliant translations for highly technical or regulated content.
How does the hybrid approach of combining AI with human expertise benefit clients in terms of speed and quality?
The hybrid approach leverages AI for initial translation drafts and handling repetitive tasks, significantly increasing speed and consistency. Human experts then refine, review, and culturally adapt the AI-generated content, ensuring accuracy, nuance, and cultural appropriateness that AI alone cannot achieve. This results in faster turnaround times without compromising on the high quality expected from professional translation.
What is the process for engaging Tomedes for a new translation project, and what is the typical response time for inquiries?
Clients can initiate a project by contacting Tomedes via email, phone, or by submitting a request through the website's contact form. Tomedes guarantees a reply within a few minutes for initial inquiries, and their global team provides 24/7 customer service to ensure quick responses and support throughout the project lifecycle.