TOPdesk starts at $76/user/month on the Essential plan.
Verified Sep 2026. No official public pricing page; Toolradar is the public record.
Is TOPdesk worth the price?
TOPdesk's pricing, ranging from $76 to $155 per user/month, appears on the higher side compared to many entry-level ITSM solutions, especially for the Essential tier which offers basic features.
The jump to Engaged at $109 for advanced ITSM is more competitive, but Excellent at $155 is quite premium. This pricing is best suited for medium to large enterprises prioritizing comprehensive, integrated service management.
Pricing Plans
30-day Free TrialEssential
$76/user/month
- Basic ticketing
- Incident management
- Self-service portal
Engaged
$109/user/month
- Advanced ITSM
- Change management
- Knowledge base
Excellent
$155/user/month
- Project management
- Service catalog
- Live chat
How TOPdesk compares
1 of 4 direct competitors offers a free plan.
TOPdesk Pricing FAQ
How much does TOPdesk cost?
TOPdesk starts at $76/user/month on the Essential plan. It offers 3 paid tiers ranging from $76/user/month to $155/user/month.
Does TOPdesk have a free plan?
TOPdesk does not offer a permanent free plan. A free trial is available for 30 days.
Does TOPdesk offer a free trial?
Yes. TOPdesk offers a free trial lasting 30 days.
What is the cheapest TOPdesk paid plan?
The cheapest paid plan for TOPdesk is "Essential" at $76/user/month. Key features include: Basic ticketing, Incident management, Self-service portal.
What are alternatives to TOPdesk?
Alternatives to TOPdesk include Freshdesk, Kayako, Jira, Knowcross. Freshdesk starts at $19/agent/month; Kayako starts at $30/agent/month; Jira starts at $9.05/user/month.
How much does TOPdesk cost for a team of 10?
For 10 users on the Essential plan, TOPdesk is $760/month, or $9,120/year, at the published per-user rate.
TOPdesk alternatives
Direct competitors. Starting prices match the table above.
Sources
- No official public pricing page for TOPdesk. Figures verified Sep 2026 by Toolradar.
- Cite this data: Toolradar, TOPdesk pricing verified Sep 2026, toolradar.com/tools/topdesk/pricing
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