TL;DR - Usersnap
- Collect visual feedback with screenshots and recordings
- AI-powered sentiment analysis
- Integrates with 50+ development and project management tools
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms
Pros & Cons
Pros
- Easy screenshot and annotation tools
- Seamless developer tool integrations
- AI sentiment analysis
- Customer portal for feature requests
Cons
- Pricing not transparent on website
- Can be expensive for large teams
- Learning curve for advanced features
Ratings Across the Web
4.7(144 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Visual feedbackBug trackingScreenshot annotationScreen recordingIn-app surveysIntegration ecosystem
Pricing Plans
Free TrialFree
Free
- 20 feedback items
- Screen capture
- Basic metadata
Starter
$69/month
- 5 projects
- 5 team seats
- 50+ integrations
Most Popular
Professional
$249/month
- 20 projects
- 20 seats
- Customer portal
- Error logs
What is Usersnap?
Usersnap is a visual feedback and bug tracking tool that makes it easy to report issues. Users can capture screenshots, annotate problems, and submit feedback with technical details automatically included. Perfect for QA, customer support, and product teams. Integrates with Jira, Trello, Slack, and development tools. Embed feedback widgets in your app or website. Reduce back-and-forth on bug reports with visual context.
Reviews
Be the first to review Usersnap
Your take helps the next buyer. Verified LinkedIn reviewers get a badge.
Write a reviewExplore More
Usersnap FAQ
What is Usersnap used for?
Usersnap helps product teams collect visual feedback from users through screenshots, screen recordings, and annotations. It integrates with development tools to streamline bug tracking and feature requests.
Does Usersnap offer a free plan?
Yes, Usersnap offers a free plan with the first 20 feedback items free. Paid plans unlock more projects, team seats, and advanced features.
Source: usersnap.com