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The universal, open-source observability solution for IT & OT infrastructure.

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Reviews onG2Capterra
320 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

100% open-source with no license fees, leading to exceptionally low TCO

Biggest con

Requires technical expertise for on-premise deployment and advanced configuration

TL;DR - Zabbix

  • Open-source observability for IT & OT infrastructure, monitoring everything from cloud to IoT.
  • Offers flexible deployment options: on-premise, managed SaaS (Zabbix Cloud), or third-party cloud integration.
  • Provides real-time metric collection, problem detection, alerting, and data visualization with low TCO.
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms

What is Zabbix?

Editorial review
Zabbix is an enterprise-class, open-source observability solution designed to monitor virtually everything across IT and OT environments, including cloud services, networks, applications, databases, IoT devices, and more. It provides real-time insights and comprehensive visibility into infrastructure performance and health. This solution is ideal for businesses of all sizes, from small organizations to Fortune 500 companies and Managed Service Providers (MSPs), seeking a robust, scalable, and cost-effective monitoring platform. It caters to various industries such as banking, healthcare, aerospace, retail, and government, offering deep observability tailored to specific infrastructure needs. Zabbix helps organizations reduce downtime, improve reliability, and ensure consistent, high-quality services by providing flexible metric collection, problem detection, and advanced data visualization capabilities. Zabbix offers deployment flexibility, allowing users to deploy it on-premise for full control, utilize a fully-managed SaaS platform with Zabbix Cloud, or integrate it with third-party cloud environments like AWS, Azure, and Google Cloud. Its open-source nature ensures a low Total Cost of Ownership (TCO) with no license fees, while professional services and 24/7 support are available to ensure successful implementation and ongoing operations.

Available on: Web, iOS, Android

Pros & Cons

Pros

  • 100% open-source with no license fees, leading to exceptionally low TCO
  • Highly adaptable and scalable, suitable for diverse and large enterprise environments
  • Comprehensive monitoring capabilities for a wide range of IT and OT infrastructure
  • Flexible deployment options: on-premise, managed cloud, or third-party cloud
  • Strong security features and compliance focus, trusted by global enterprises

Cons

  • Requires technical expertise for on-premise deployment and advanced configuration
  • Initial setup and customization might be complex for new users without prior experience

Ratings Across the Web

4.5(320 reviews)

Zabbix holds an aggregate rating of 4.5 out of 5 from 320 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Flexible metric collection from any source (networks, cloud, OS, logs, databases, applications, IoT, web pages, APIs)Zabbix Agent for in-depth monitoring across various operating systemsAgent-less monitoring using protocols like SNMP, IPMI, SSH/Telnet, ODBC, ICMP, TCP, Prometheus, Modbus, MQTTSynthetic monitoring for emulating real-life web transactions and API checksCustom data collection methods via CLI, external scripts, and pluginsData transformation and normalization (JSONPath, XPath, regex, calculations)Problem detection and alerting with customizable triggers and actionsData visualization with dashboards and graphs for a single pane of glass view

Pricing Plans

Pricing checked Sep 8, 2026

On-premise

Free

  • Download and install
  • You run the hardware
  • Free option after trial on the Cloud comparison table

Cloud Nano

$50/month

  • From $50/month
  • 50 new values per second

Cloud Micro

$100/month

  • From $100/month
  • 100 NVPS

Cloud Small

$250/month

  • From $250/month
  • 250 NVPS

Cloud Medium

$750/month

  • From $750/month
  • 1,000 NVPS

Cloud Large

$1,875/month

  • From $1,875/month
  • 2,500 NVPS

Cloud xLarge

$2,500/month

  • From $2,500/month
  • 5,000 NVPS

Cloud 2xLarge

$5,000/month

  • From $5,000/month
  • 10,000 NVPS

Is Zabbix worth the price?

80/100

Zabbix the software is a download.

Zabbix Cloud is a hosted meter. Official starts: Nano $50, Micro $100, Small $250, Medium $750, Large $1,875, xLarge $2,500, 2xLarge $5,000 per month.

Tiers are NVPS caps (50 to 10,000). Annual Cloud billing saves 10%.

Exceed NVPS and values drop at random. Disk can grow once per 24 hours and never shrink.

This is best for a team that will self-host, or a Cloud buyer who can estimate new values per second.

Hidden Costs & Gotchas

Cloud prices are starting points. Config and storage add. Annual is 10% off the monthly Cloud bill.

Hit the NVPS cap and extra values are discarded at random. Upgrade the compute tier.

Unpaid Cloud node

5 days running, deleted 10 days after the deadline. Trial with no card: stopped and deleted 5 days after trial.

Cloud support is platform-level. Item and trigger help is extra Professional Services.

How Zabbix's pricing compares

At $50/mo, Zabbix is mid-range of its 5 direct competitors ($7 to $240/mo across the set).

Zabbix
$50
$150

Entry paid plan, monthly. Pricing checked Sep 8, 2026.

Reviews

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4.5/5

Across 320 verified user reviews on G2, Capterra

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Zabbix FAQ

What specific types of data can Zabbix collect from log files?

Zabbix can collect and filter log file entries, retrieve the number of matching log file entries, and collect event log entries specifically on Windows environments. This allows for detailed monitoring and analysis of system and application logs.

How does Zabbix support agent-less monitoring, and what protocols are utilized?

Zabbix supports agent-less monitoring through a range of protocols including SNMP (v1/2c/3), Java application monitoring, IPMI, SSH/Telnet checks (with subsystem support like NETCONF or SFTP), ODBC monitoring, ICMP, TCP checks, Prometheus, Modbus, and MQTT. It can also collect data from HTTP endpoints and is easily extendable with external scripts or plugins.

Can Zabbix perform synthetic monitoring for web applications, and what capabilities does it offer?

Yes, Zabbix enables synthetic monitoring to create complex scenarios for reliable monitoring of web applications and APIs. It can define Q/A tests to emulate real-life transactions, monitor websites with multi-step browser-based scenarios, capture screenshots, and collect performance and availability metrics.

What options are available for deploying Zabbix, and what are the key benefits of each?

Zabbix can be deployed on-premise as a free and open-source solution, offering full ownership, autonomy, and maximum control over data privacy. Alternatively, Zabbix Cloud provides a fully-managed SaaS platform with scalability on demand, built-in security, and zero maintenance, or it can be deployed on third-party clouds like AWS, Azure, and Google Cloud for seamless integration with existing cloud environments.

How does Zabbix ensure data security and compliance for enterprises?

Zabbix is designed with security in mind, offering top-tier security, full compliance, and rock-solid reliability. It is trusted by enterprises worldwide and ensures secure operations for business-critical systems.

What kind of support is available for Zabbix users, and what is the typical response time?

Zabbix offers 24/7 professional support with an average response time of 12 minutes, provided by a team of experts. Additionally, a global network of over 290 partners extends expert services locally across various continents.

Source: zabbix.com

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