Best Tools for Agencies 2026
Updated: February 2026
Professional tools for marketing, design, and creative agencies. Manage clients, projects, and deliverables at scale. We've curated 15 tools specifically suited for agencies.
Key Takeaways
- Skilljar is our #1 pick for customer success for agencies in 2026.
- We analyzed 15 customer success for agencies tools to create this ranking.
- 3 tools offer free plans, perfect for getting started.
15 Customer Success Tools for Agencies
Plain
AI-powered support platform for B2B teams to orchestrate customer conversations across all channels.
Thena
AI customer support for B2B teams, unifying Slack, email, and chat for faster resolutions.
Custify
Proactively manage customers, ensure success in real-time, and reduce churn with a unified platform.
ClientSuccess
Simple, powerful software to reduce churn and increase customer revenue.
Mediafly
The AI-powered revenue enablement platform unifying marketing, sales, and customer success.
Dock
AI revenue enablement platform for sales and customer success, streamlining buyer and seller collaboration.
Pylon
AI-native B2B support platform to resolve customer issues faster across modern channels.
Product Fruits
The AI-powered platform for creating personalized and effective product adoption experiences.
Akita
The hub for all your customer data, activity, and metrics to nurture, onboard, delight, and retain SaaS customers.
Best Customer Success for Other Use Cases
Frequently Asked Questions
What is the best customer success tool for agencies?
Based on our analysis, Skilljar is the top choice for agencies, with a score of /100.
Are there free customer success tools for agencies?
Yes! Dock, Pylon, CSM AI offer free plans suitable for agencies.