What is Skilljar?
Skilljar is a customer success tool. Skilljar is an external learning management system (LMS) purpose-built for customer and partner education. Companies use it to create branded training academies that accelerate onboarding, drive product adoption, and reduce support costs. Key capabilities: Branded customer training academy with custom themes, Self-paced courses and instructor-led training (VILT), Certification programs with proctored exams, Learning paths with personalized sequencing, Course monetization via subscriptions and credits. Skilljar is paid-only, with most plans including a trial period.
TL;DR - Skilljar
- External LMS for customer and partner training academies
- Deep Salesforce integration ties education to business outcomes
- Quote-based pricing across Essentials, Professional, and Enterprise tiers
Pricing: Paid only
Best for: Enterprises & pros
4.6/5 across review platforms
Pros & Cons
Pros
- Purpose-built for external/customer education, not internal training
- Strong Salesforce integration ties training to retention and NPS
- Supports multiple monetization models out of the box
- Scalable from hundreds to thousands of learners
- Implementation manager included in all plans
- Certification integrates with LinkedIn, Credly, and Accredible
Cons
- No published pricing — requires sales contact
- Premium integrations cost extra as add-ons
- Content authoring is basic compared to dedicated tools
- Data connector add-on starts at $25,000
- Limited to external training — not designed for internal L&D
Ratings Across the Web
4.6(5,480 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Branded customer training academy with custom themesSelf-paced courses and instructor-led training (VILT)Certification programs with proctored examsLearning paths with personalized sequencingCourse monetization via subscriptions and creditsDeep Salesforce CRM integrationSSO for learners and adminsAnalytics and engagement reportingAPI access for custom integrationsContent syndication across multiple academies
Pricing
Paid
Skilljar offers paid plans. Visit their website for current pricing details.
About Skilljar
By Toolradar Team·
Skilljar is an external learning management system (LMS) purpose-built for customer and partner education. Companies use it to create branded training academies that accelerate onboarding, drive product adoption, and reduce support costs. It supports self-paced courses, instructor-led training, certifications with proctored exams, and monetization through subscriptions or per-course purchases — all with deep Salesforce and CRM integration to tie training outcomes to business metrics.
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Skilljar FAQ
Is Skilljar for internal employee training?
No. Skilljar is specifically designed for external education — training customers, partners, and end users. For internal L&D, platforms like Docebo or Cornerstone are more appropriate.
How does Skilljar pricing work?
Skilljar uses an annual subscription plus an active user fee based on yearly consumption. Specific pricing requires contacting their sales team, as it varies by tier and learner volume.
Can I sell courses through Skilljar?
Yes. Skilljar supports course monetization through subscriptions, credit-based access, and individual purchases, with Stripe and PayPal payment integrations.
Does Skilljar integrate with Salesforce?
Yes. Skilljar has a deep native Salesforce integration that syncs training data with CRM records, enabling teams to correlate education metrics with NPS, adoption, and retention.
What certification features does Skilljar offer?
Skilljar supports completion certificates, proctored exams, and accredited certifications with integrations to LinkedIn, Credly, Accredible, and Caveon for exam proctoring.
Source: skilljar.com