Propane

Propane is building the operating system for AI-native Customer Intelligence. Operate fully automated customer research programs using AI agents that conduct end-to-end customer interviews, exactly where and when it makes sense for your customers, with customisable research incentive rewards. Capabilities: • AI Agent interviews via voice and chat • Profiles enhances interviewer context and customer intelligence over time, with data from your existing tools (e.g. CRM, product analytics, support, etc.) • Automated recruitment with data triggers from your existing tools • Automated participant incentives/rewards • Embed customer interviews for advanced in-app research Use Cases: • Win/Loss or Churn Interviews with automatic CRM-triggered recruitment • NPS follow-up interviews triggered by score, sentiment or text feedback • Product/Feature adoption feedback interviews triggered via from your Product Analytics data, in-app or via email • Product Discovery interviews with contextual insights for higher quality