Acquire vs Crisp: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Acquire and Crisp side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Crisp leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Acquire
Unified customer service platform with video chat
Best for you if:
- • You want live chat platform
Crisp
All-in-one customer messaging: chat, bots, CRM
Best for you if:
- • You want a free tier before you commit
| At a Glance | Acquire | Crisp |
|---|---|---|
Starts at | From $500/mo, billed monthly Self-Service plan | Free plan, paid from $45/mo flat, billed monthly Mini plan |
Category | Customer Support Live Chat | Customer Support CRM |
Rating | 4.6/5 G2 4.9 · SourceForge 4.3 348 reviews | 4.5/5 G2 4.5 · Capterra 4.6 350 reviews |
Free plan | No | Yes |
Watch out for | n/a | Extra agents cost $10/month each on Plus |
Choose Acquire or Crisp?
Choose Acquire if
- You want live chat platform
- You want good for support
Choose Crisp if
- You want a free tier before you commit
- You want all-in-one platform
- You want good free tier
In-Depth Analysis
Acquire
Unified customer service platform with video chat
Acquire's pricing is on the expensive side, especially for the entry-level Self-Service tier at $500/month for only 5 agents.
Strengths
- Pro: Live chat platform
- Pro: Good for support
- Pro: Video chat
- Pro: Active development
- Pro: Good features
Weaknesses
- Con: Expensive
- Con: Per-agent pricing
- Con: Learning curve
- Con: Better alternatives exist
- Con: Support varies
Key features
Crisp
All-in-one customer messaging: chat, bots, CRM
Crisp prices per workspace, not per agent.
Watch out
Extra agents cost $10/month each on Plus
Strengths
- Pro: All-in-one platform
- Pro: Good free tier
- Pro: Modern interface
Weaknesses
- Con: Limited at free tier
- Con: Can get expensive
Key features
Plans and prices: Acquire vs Crisp
| Tool | Plans and prices | Source |
|---|---|---|
| Acquire |
| acquire.io/pricing read Oct 1, 2026 |
| Crisp |
| crisp.chat/pricing read Nov 1, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Acquire pricing and Crisp pricing.
Key Takeaways
Acquire
- Choose if you want unified customer service platform with video chat
Crisp
- Has a free plan
What the data shows
On the data below, Crisp leads on a free plan. We do not name an overall winner for this pair.
- User ratings are within 0.2 points (4.6/5 from 348 reviews for Acquire, 4.5/5 from 350 reviews for Crisp).
- Entry prices are not ranked, they are charged on different bases: Acquire $500/mo, billed monthly; Crisp $45/mo flat, billed monthly.
- Only Crisp has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Acquire and Crisp compare in 2026?
On the data below, Crisp leads on a free plan. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.6/5 from 348 reviews for Acquire, 4.5/5 from 350 reviews for Crisp). Entry prices are not ranked, they are charged on different bases: Acquire $500/mo, billed monthly; Crisp $45/mo flat, billed monthly. Only Crisp has a free plan.
What are Acquire and Crisp used for?
Acquire: Unified customer service platform with video chat. Crisp: All-in-one customer messaging: chat, bots, CRM.
What does Acquire cost vs Crisp?
Acquire's cheapest paid plan is Self-Service at $500/mo, billed monthly. Crisp's cheapest paid plan is Mini at $45/mo flat, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between Acquire and Crisp?
Acquire's main strength: live chat platform. Crisp's main strength: all-in-one platform.