Is Acquire worth the price?
Acquire's pricing is on the expensive side, especially for the entry-level Self-Service tier at $500/month for only 5 agents.
The jump to $2000/month for the Integration tier is significant, but offers substantial value with unlimited agents and advanced features. This pricing model is best suited for established businesses with higher budgets and a clear need for a comprehensive customer service platform.
Pricing Plans
Free TrialSelf-Service
$500/month
Customer support
- Live chat
- Video chat
- Cobrowse
- 5 agents included
Integration
$2,000/month
Full platform
- All Self-Service
- Chatbots
- Analytics
- Integrations
- Unlimited agents
Enterprise
Custom solutions
- Custom development
- On-premise option
- SLA
- Dedicated success manager
Hidden Costs & Gotchas
Billed annually, not monthly
Additional agents beyond 5 in Self-Service
No free tier available
Enterprise features require custom quote
Which Plan Do You Need?
Mid-market companies
Businesses needing video support
Teams requiring advanced analytics
How Acquire Compares to Competitors
Compared to Intercom, which starts around $74/month for basic chat, Acquire's $500/month Self-Service tier is considerably more expensive, though it includes video chat. Zendesk's Suite Team starts at $55/agent/month, making Acquire's $2000/month Integration tier competitive for larger teams needing unlimited agents and advanced features.
Acquire Pricing FAQ
How much does Acquire cost?
Acquire starts at $500/month on the Self-Service plan. It offers 2 paid tiers ranging from $500/month up to $2000/month.
Does Acquire have a free plan?
Acquire does not offer a permanent free plan. However, a free trial is available.
Does Acquire offer a free trial?
Yes, Acquire offers a free trial. No credit card is typically required to start the trial, though this may vary.
What is the cheapest Acquire paid plan?
The cheapest paid plan for Acquire is "Self-Service" at $500/month. Key features include: Live chat, Video chat, Cobrowse.
Is there a cheaper alternative to Acquire?
Yes. Popular alternatives to Acquire include Freshdesk, Kustomer, Zendesk Messaging, Tidio. Free alternatives include Freshdesk, Tidio. Compare them side-by-side on Toolradar.
Cheaper alternatives to Acquire
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
