Chatra vs Crisp: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Chatra and Crisp side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Chatra
Engage website visitors and manage customer communications across multiple channels from one dashboard.
Best for you if:
- • You want centralizes all customer communications into one dashboard
Crisp
All-in-one customer messaging: chat, bots, CRM
Best for you if:
- • You want all-in-one platform
| At a Glance | Chatra | Crisp |
|---|---|---|
Starts at | Free plan, paid from $31/mo, billed monthly Essential plan | Free plan, paid from $45/mo flat, billed monthly Mini plan |
Category | Customer Support Live Chat | Customer Support CRM |
Rating | 4.5/5 Capterra 4.7 · SourceForge 4.3 · G2 4.2 551 reviews | 4.5/5 G2 4.5 · Capterra 4.6 350 reviews |
Free plan | Yes | Yes |
Watch out for | n/a | Extra agents cost $10/month each on Plus |
Choose Chatra or Crisp?
Choose Chatra if
- You want centralizes all customer communications into one dashboard
- You want offers a free plan for basic live chat functionality
Choose Crisp if
- You want all-in-one platform
- You want good free tier
In-Depth Analysis
Chatra
Engage website visitors and manage customer communications across multiple channels from one dashboard.
Chatra's pricing is quite generous, especially with its robust Free tier offering essential chat functionalities.
Strengths
- Pro: Centralizes all customer communications into one dashboard
- Pro: Offers a free plan for basic live chat functionality
- Pro: Provides visitor intelligence for personalized interactions
- Pro: Automates routine tasks with chatbots, freeing up agent time
- Pro: Available on desktop and mobile for flexible communication
Weaknesses
- Con: Advanced features like intelligent chatbots and detailed visitor info are in paid plans
- Con: The free plan has limitations, such as a maximum of 5 chats per month
- Con: Pricing is per agent, which can add up for larger teams
Key features
Crisp
All-in-one customer messaging: chat, bots, CRM
Crisp prices per workspace, not per agent.
Watch out
Extra agents cost $10/month each on Plus
Strengths
- Pro: All-in-one platform
- Pro: Good free tier
- Pro: Modern interface
Weaknesses
- Con: Limited at free tier
- Con: Can get expensive
Key features
Plans and prices: Chatra vs Crisp
| Tool | Plans and prices | Source |
|---|---|---|
| Chatra |
| chatra.com/plans read Oct 31, 2026 |
| Crisp |
| crisp.chat/pricing read Nov 1, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Chatra pricing and Crisp pricing.
Key Takeaways
Chatra
- Choose if you want engage website visitors and manage customer communications across multiple channels from one dashboard
Crisp
- Choose if you want all-in-one customer messaging: chat, bots, CRM
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings are within 0.2 points (4.5/5 from 551 reviews for Chatra, 4.5/5 from 350 reviews for Crisp).
- Entry prices are not ranked, they are charged on different bases: Chatra $31/mo, billed monthly; Crisp $45/mo flat, billed monthly.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Chatra and Crisp compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings are within 0.2 points (4.5/5 from 551 reviews for Chatra, 4.5/5 from 350 reviews for Crisp). Entry prices are not ranked, they are charged on different bases: Chatra $31/mo, billed monthly; Crisp $45/mo flat, billed monthly. Both have a free plan.
What are Chatra and Crisp used for?
Chatra: Engage website visitors and manage customer communications across multiple channels from one dashboard. Crisp: All-in-one customer messaging: chat, bots, CRM.
What does Chatra cost vs Crisp?
Chatra's cheapest paid plan is Essential at $31/mo, billed monthly; it also has a free plan. Crisp's cheapest paid plan is Mini at $45/mo flat, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between Chatra and Crisp?
Chatra's main strength: centralizes all customer communications into one dashboard. Crisp's main strength: all-in-one platform.