Skip to content
Chatra logo

Chatra Pricing 2026

Plans, hidden costs, and cheaper alternatives compared

Is Chatra worth the price?

85/10

Chatra's pricing is quite generous, especially with its robust Free tier offering essential chat functionalities.

The jump to the Essential tier at $31/month per agent is reasonable for unlocking unlimited chats and advanced features like chatbots and detailed visitor info, making it a good value for growing businesses. The Pro tier at $41/month offers API & developer tools, catering to larger organizations with specific integration needs.

Pricing Plans

Free Trial

Free

$0

  • Online & offline chat widget
  • Unlimited websites, customization, SSL-encryption
  • Maximum number of chats per month 5
  • Email helpdesk
  • Basic visitor info
  • Browser dashboard
  • Windows & Mac desktop apps
  • iOS & Android mobile apps
  • Unlimited concurrent conversations
  • Notifications
  • Chat notes
  • Saved replies
  • Invisible mode
  • Team chats
  • Operating hours
  • Agent groups
  • Complete conversation history
  • E-mail chat transcripts
  • Read receipts
  • Agent names, titles and photos
  • Typing indicators
  • Email open tracking
  • Group chats
  • Typing insights
  • File transfer
  • Visitor banning
  • WordPress
  • Shopify
  • WooCommerce
  • Ecwid
  • Slack
  • Bigcommerce
  • Help Scout
  • Zapier
  • Email integration
  • JavaScript API
  • Integration with existing users
  • REST API
  • Outgoing Webhooks

Essential

$31/mo

  • Online & offline chat widget
  • Unlimited websites, customization, SSL-encryption
  • Maximum number of chats per month ∞
  • Email helpdesk
  • Facebook messenger
  • Instagram
  • Intelligent chat bot
  • Form & lead capture bot
  • Targeted messages & triggers
  • Basic visitor info
  • Detailed visitor info
  • Real-time visitor list
  • Max. number of simultaneous visitors in the list : paid agent seats × 10
  • Shopping cart contents
  • Browser dashboard
  • Windows & Mac desktop apps
  • iOS & Android mobile apps
  • Unlimited concurrent conversations
  • Notifications
  • Chat notes
  • Saved replies
  • Invisible mode
  • Team chats
  • Operating hours
  • Agent groups
  • Complete conversation history
  • E-mail chat transcripts
  • Read receipts
  • Agent names, titles and photos
  • Typing indicators
  • Email open tracking
  • Group chats
  • Typing insights
  • File transfer
  • Visitor banning
  • Screensharing via Median Chat
  • Ratings
  • Google Analytics
  • Chat Reports
  • Data export
  • WordPress
  • Shopify
  • WooCommerce
  • Ecwid
  • Slack
  • Bigcommerce
  • Help Scout
  • Zapier
  • Email integration
  • JavaScript API
  • Integration with existing users
  • REST API
  • Outgoing Webhooks

Pro

$41/mo

  • Online & offline chat widget
  • Unlimited websites, customization, SSL-encryption
  • Maximum number of chats per month ∞
  • Email helpdesk
  • Facebook messenger
  • Instagram
  • Intelligent chat bot
  • Form & lead capture bot
  • Targeted messages & triggers
  • Basic visitor info
  • Detailed visitor info
  • Real-time visitor list
  • Max. number of simultaneous visitors in the list : paid agent seats × 10
  • Shopping cart contents
  • Browser dashboard
  • Windows & Mac desktop apps
  • iOS & Android mobile apps
  • Unlimited concurrent conversations
  • Notifications
  • Chat notes
  • Saved replies
  • Invisible mode
  • Team chats
  • Operating hours
  • Agent groups
  • Complete conversation history
  • E-mail chat transcripts
  • Read receipts
  • Agent names, titles and photos
  • Typing indicators
  • Email open tracking
  • Group chats
  • Typing insights
  • File transfer
  • Visitor banning
  • Screensharing via Median Chat
  • Ratings
  • Google Analytics
  • Chat Reports
  • Data export
  • WordPress
  • Shopify
  • WooCommerce
  • Ecwid
  • Slack
  • Bigcommerce
  • Help Scout
  • Zapier
  • Email integration
  • API & developer tools
  • JavaScript API
  • Integration with existing users
  • REST API
  • Outgoing Webhooks

Hidden Costs & Gotchas

Per-agent pricing can scale quickly

Free tier limited to 5 chats/month

Advanced integrations in Pro tier only

Which Plan Do You Need?

Small businesses needing basic chat

Growing teams requiring advanced features

Enterprises needing deep integrations

How Chatra Compares to Competitors

Compared to LiveChat, which starts around $20/month for basic features and scales up, Chatra's Essential tier at $31/month offers a competitive suite of features including chatbots and detailed visitor info. Intercom, another competitor, typically has much higher starting prices, making Chatra a more affordable option for many businesses, especially with its generous Free tier.

Chatra Pricing FAQ

How much does Chatra cost?

Chatra starts at $31/month on the Essential plan. It offers 2 paid tiers ranging from $31/month up to $41/month. A free plan is also available with limited features.

Does Chatra have a free plan?

Yes. Chatra offers a free plan called "Free". It includes: Online & offline chat widget, Unlimited websites, customization, SSL-encryption, Maximum number of chats per month 5.

Does Chatra offer a free trial?

Yes, Chatra offers a free trial. No credit card is typically required to start the trial, though this may vary.

What is the cheapest Chatra paid plan?

The cheapest paid plan for Chatra is "Essential" at $31/month. Key features include: Online & offline chat widget, Unlimited websites, customization, SSL-encryption, Maximum number of chats per month ∞.

Is there a cheaper alternative to Chatra?

Yes. Popular alternatives to Chatra include LiveHelpNow, Helpshift. Free alternatives include LiveHelpNow. Compare them side-by-side on Toolradar.

Cheaper alternatives to Chatra

Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.