Chatwoot vs Qminder: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Chatwoot and Qminder side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Chatwoot leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Chatwoot
Open source customer engagement
Best for you if:
- • You want a free tier before you commit
Qminder
Manage in-person customer journeys with appointments, queues, and AI-powered service analytics.
Best for you if:
- • You want reduces wait times and lobby congestion
| At a Glance | Chatwoot | Qminder |
|---|---|---|
Starts at | Free plan, paid from $19/agent/mo, billed monthly Startups plan | From $869/mo flat, billed monthly Business plan |
Category | Customer Support Communication | CRM Meeting Scheduling |
Rating | 4.5/5 G2 4.5 16 reviews | 4.7/5 G2 4.6 · Capterra 4.8 342 reviews |
Free plan | Yes | No |
Choose Chatwoot or Qminder?
Choose Chatwoot if
- You want a free tier before you commit
- You want open source
- You want self-hostable
- You work in customer support, not CRM
Choose Qminder if
- You want reduces wait times and lobby congestion
- You want improves customer satisfaction and experience
- You work in CRM, not customer support
In-Depth Analysis
Chatwoot
Open source customer engagement
Chatwoot's pricing is quite generous, especially with the free Hacker tier offering 500 conversations/month.
Strengths
- Pro: Open source
- Pro: Self-hostable
- Pro: Multi-channel
Weaknesses
- Con: Setup required
- Con: Fewer integrations
Key features
Qminder
Manage in-person customer journeys with appointments, queues, and AI-powered service analytics.
This pricing is best suited for established businesses with significant in-person customer traffic and a budget for premium queue management solutions.
Strengths
- Pro: Reduces wait times and lobby congestion
- Pro: Improves customer satisfaction and experience
- Pro: Provides actionable insights for operational efficiency
- Pro: Supports multiple locations and complex workflows
- Pro: Compliant with security standards like GDPR, HIPAA, and SOC 2 Type II
Weaknesses
- Con: No free tier available
- Con: Requires setup and potential app installation for kiosks/TVs
Key features
Plans and prices: Chatwoot vs Qminder
| Tool | Plans and prices | Source |
|---|---|---|
| Chatwoot |
| chatwoot.com/pricing read Nov 2, 2026 |
| Qminder |
| qminder.com/pricing read Nov 1, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Chatwoot pricing and Qminder pricing.
Key Takeaways
Chatwoot
- Has a free plan
Qminder
- Choose if you want manage in-person customer journeys with appointments, queues, and AI-powered service analytics
What the data shows
On the data below, Chatwoot leads on a free plan. We do not name an overall winner for this pair.
- User ratings rest on too few reviews to rank (4.5/5 from 16 reviews for Chatwoot, 4.7/5 from 342 reviews for Qminder; we compare ratings only above 20 reviews on both sides).
- Entry prices are not ranked, they are charged on different bases: Chatwoot $19/agent/mo, billed monthly; Qminder $869/mo flat, billed monthly.
- Only Chatwoot has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Chatwoot and Qminder compare in 2026?
On the data below, Chatwoot leads on a free plan. We do not name an overall winner for this pair. User ratings rest on too few reviews to rank (4.5/5 from 16 reviews for Chatwoot, 4.7/5 from 342 reviews for Qminder; we compare ratings only above 20 reviews on both sides). Entry prices are not ranked, they are charged on different bases: Chatwoot $19/agent/mo, billed monthly; Qminder $869/mo flat, billed monthly. Only Chatwoot has a free plan.
What are Chatwoot and Qminder used for?
Chatwoot: Open source customer engagement. Qminder: Manage in-person customer journeys with appointments, queues, and AI-powered service analytics.
What does Chatwoot cost vs Qminder?
Chatwoot's cheapest paid plan is Startups at $19/agent/mo, billed monthly; it also has a free plan. Qminder's cheapest paid plan is Business at $869/mo flat, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.
What's the main difference between Chatwoot and Qminder?
Chatwoot's main strength: open source. Qminder's main strength: reduces wait times and lobby congestion.