Comm100 vs LiveHelpNow: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Comm100 and LiveHelpNow side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, LiveHelpNow leads on lower entry price and a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Comm100
AI-powered omnichannel customer service platform for seamless support and accelerated resolution.
Best for you if:
- • You want customer engagement
LiveHelpNow
Omnichannel support software to transform customer service and empower agents.
Best for you if:
- • You want a free tier before you commit
| At a Glance | Comm100 | LiveHelpNow |
|---|---|---|
Starts at | From $39/agent/mo, billed monthly Live Chat Startup plan | Free plan, paid from $25/agent/mo Live chat and texting plan |
Category | Customer Support Knowledge Base | Customer Support Live Chat |
Rating | 4.6/5 Capterra 4.7 · G2 4.4 168 reviews | n/a |
Free plan | No | Yes |
Watch out for | The Startup plan has limited data storage (12 months). If you need historical chat transcripts beyond 12 months, you must upgrade to Plus or Ultra (24 months). | n/a |
Choose Comm100 or LiveHelpNow?
Choose Comm100 if
- You want customer engagement
- You want live chat
Choose LiveHelpNow if
- You want a free tier before you commit
- You want consolidates all customer communication channels into one platform
- You want AI-powered features significantly reduce agent workload and provide 24/7 support
- Budget matters ($25/agent/mo vs $39/agent/mo, billed monthly)
In-Depth Analysis
Comm100
AI-powered omnichannel customer service platform for seamless support and accelerated resolution.
The Ultra plan (custom pricing) is where Comm100 genuinely differentiates: on-premise deployment is rare in the live chat market and critical for organizations with strict data residency requirements.
Watch out
The Startup plan has limited data storage (12 months). If you need historical chat transcripts beyond 12 months, you must upgrade to Plus or Ultra (24 months).
Strengths
- Pro: Customer engagement
- Pro: Live chat
- Pro: Omnichannel
- Pro: Active development
- Pro: Good features
Weaknesses
- Con: Expensive
- Con: Per-agent pricing
- Con: Learning curve
- Con: Better alternatives exist
- Con: Support varies
Key features
LiveHelpNow
Omnichannel support software to transform customer service and empower agents.
LiveHelpNow's pricing structure is unique, offering individual components at $25/agent/month each.
Strengths
- Pro: Consolidates all customer communication channels into one platform.
- Pro: AI-powered features significantly reduce agent workload and provide 24/7 support.
- Pro: Offers robust analytics for performance monitoring and customer insights.
- Pro: Strong security measures for handling sensitive customer data.
- Pro: Includes free training and support for quick team onboarding.
Weaknesses
- Con: No explicit mention of a free trial, only a demo.
- Con: Pricing model is not transparently displayed on the website, requiring a demo or contact for details.
- Con: The website focuses heavily on features without specific use cases for different business sizes.
Key features
Plans and prices: Comm100 vs LiveHelpNow
| Tool | Plans and prices | Source |
|---|---|---|
| Comm100 |
| comm100.com/pricing read Nov 2, 2026 |
| LiveHelpNow |
| livehelpnow.net/pricing |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Comm100 pricing and LiveHelpNow pricing.
Key Takeaways
Comm100
- Choose if you want AI-powered omnichannel customer service platform for seamless support and accelerated resolution
LiveHelpNow
- Lower entry price: $25/agent/mo vs $39/agent/mo, billed monthly
- Has a free plan
What the data shows
On the data below, LiveHelpNow leads on lower entry price and a free plan. We do not name an overall winner for this pair.
- Only Comm100 has a published user rating (4.6/5 from 168 reviews); LiveHelpNow has none we can show.
- LiveHelpNow has the lower entry price: $25/agent/mo (Live chat and texting) against $39/agent/mo, billed monthly (Live Chat Startup) for Comm100.
- Only LiveHelpNow has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Comm100 and LiveHelpNow compare in 2026?
On the data below, LiveHelpNow leads on lower entry price and a free plan. We do not name an overall winner for this pair. Only Comm100 has a published user rating (4.6/5 from 168 reviews); LiveHelpNow has none we can show. LiveHelpNow has the lower entry price: $25/agent/mo (Live chat and texting) against $39/agent/mo, billed monthly (Live Chat Startup) for Comm100. Only LiveHelpNow has a free plan.
What are Comm100 and LiveHelpNow used for?
Comm100: AI-powered omnichannel customer service platform for seamless support and accelerated resolution. LiveHelpNow: Omnichannel support software to transform customer service and empower agents.
What does Comm100 cost vs LiveHelpNow?
Comm100's cheapest paid plan is Live Chat Startup at $39/agent/mo, billed monthly. LiveHelpNow's cheapest paid plan is Live chat and texting at $25/agent/mo; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.
What's the main difference between Comm100 and LiveHelpNow?
Comm100's main strength: customer engagement. LiveHelpNow's main strength: consolidates all customer communication channels into one platform.