Crisp vs hiy.ai: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Crisp and hiy.ai side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Crisp
All-in-one customer messaging: chat, bots, CRM
Best for you if:
- • You want all-in-one platform
hiy.ai
Answers from your site, takes enabled actions, and hands off to your team
Best for you if:
- • Customer support teams that want an AI agent to answer website questions from their docs and hand off gaps
| At a Glance | Crisp | hiy.ai |
|---|---|---|
Starts at | Free plan, paid from $45/mo flat, billed monthly Mini plan | Free plan, paid from $40/mo, billed monthly Starter plan |
Category | Customer Support CRM | Customer Support Chatbots |
Rating | 4.5/5 G2 4.5 · Capterra 4.6 350 reviews | n/a |
Free plan | Yes | Yes |
Watch out for | Extra agents cost $10/month each on Plus | n/a |
Choose Crisp or hiy.ai?
Choose Crisp if
- You want all-in-one platform
- You want good free tier
Choose hiy.ai if
- Customer support teams that want an AI agent to answer website questions from their docs and hand off gaps
- You want answers from your site, takes enabled actions, and hands off to your team
In-Depth Analysis
Crisp
All-in-one customer messaging: chat, bots, CRM
Crisp prices per workspace, not per agent.
Watch out
Extra agents cost $10/month each on Plus
Strengths
- Pro: All-in-one platform
- Pro: Good free tier
- Pro: Modern interface
Weaknesses
- Con: Limited at free tier
- Con: Can get expensive
Key features
hiy.ai
Answers from your site, takes enabled actions, and hands off to your team
The Starter tier at $40/month for 2,000 visitor messages and 500,000 training words is fairly priced for small to medium businesses needing a transparent AI support agent.
Key features
Plans and prices: Crisp vs hiy.ai
| Tool | Plans and prices | Source |
|---|---|---|
| Crisp |
| crisp.chat/pricing read Nov 1, 2026 |
| hiy.ai |
| hiy.ai/pricing |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Crisp pricing and hiy.ai pricing.
Key Takeaways
Crisp
- Choose if you want all-in-one customer messaging: chat, bots, CRM
hiy.ai
- Choose if you want answers from your site, takes enabled actions, and hands off to your team
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- Only Crisp has a published user rating (4.5/5 from 350 reviews); hiy.ai has none we can show.
- Entry prices are not ranked, they are charged on different bases: Crisp $45/mo flat, billed monthly; hiy.ai $40/mo, billed monthly.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Crisp and hiy.ai compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. Only Crisp has a published user rating (4.5/5 from 350 reviews); hiy.ai has none we can show. Entry prices are not ranked, they are charged on different bases: Crisp $45/mo flat, billed monthly; hiy.ai $40/mo, billed monthly. Both have a free plan.
What are Crisp and hiy.ai used for?
Crisp: All-in-one customer messaging: chat, bots, CRM. hiy.ai: Answers from your site, takes enabled actions, and hands off to your team.
What does Crisp cost vs hiy.ai?
Crisp's cheapest paid plan is Mini at $45/mo flat, billed monthly; it also has a free plan. hiy.ai's cheapest paid plan is Starter at $40/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between Crisp and hiy.ai?
Crisp's main strength: all-in-one platform. hiy.ai focuses on answers from your site, takes enabled actions, and hands off to your team.