Datto vs ConnectWise: Which is Better in 2026?
Choosing between Datto and ConnectWise comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Datto is our overall pick for security workflows. Pick ConnectWise if you need productivity.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Datto
Comprehensive IT solutions for MSPs, encompassing backup, disaster recovery, endpoint management, and service...
Best for you if:
- • You need security features specifically
- • Provides unified backup and disaster recovery solutions for business continuity.
- • Offers remote monitoring and management (RMM) for endpoints with automation and security features.
ConnectWise
Unified IT management platform for MSPs and IT professionals, powered by agentic AI.
Best for you if:
- • You need productivity features specifically
- • Unified platform for IT management, PSA, and RMM.
- • Integrates agentic AI, common UI, and shared services for efficiency.
| At a Glance |  Datto |  ConnectWise |
|---|---|---|
Starts at | Custom | Custom |
Best For | Security | Productivity |
Rating | 4.4/5 | 3.9/5 |
Choose Datto or ConnectWise?
Choose Datto if
Comprehensive IT solutions for MSPs, encompassing backup, disaster recovery, endpoint management, and service...
- Comprehensive suite of IT management tools tailored for MSPs.
- Strong emphasis on business continuity and rapid disaster recovery.
- AI-powered features enhance productivity and automation across backup and service delivery.
- Your work is security-shaped, not productivity-shaped
Choose ConnectWise if
Unified IT management platform for MSPs and IT professionals, powered by agentic AI.
- Unifies multiple IT management functions into a single platform, reducing tool sprawl.
- Leverages agentic AI and RPA for enhanced automation and efficiency.
- Provides comprehensive cybersecurity and data protection with expert backing.
- Your work is productivity-shaped, not security-shaped
| Feature | Datto | ConnectWise |
|---|---|---|
| Pricing Model | Paid | Paid |
| User Rating | ★4.4/5 730 reviews | ★3.9/5 1,754 reviews |
| Categories | SecurityCloud & Infrastructure | ProductivityAI Agents |
In-Depth Analysis
Datto
Comprehensive IT solutions for MSPs, encompassing backup, disaster recovery, endpoint management, and service...
Strengths
- +Comprehensive suite of IT management tools tailored for MSPs.
- +Strong emphasis on business continuity and rapid disaster recovery.
- +AI-powered features enhance productivity and automation across backup and service delivery.
- +Seamless integration between different Datto products like RMM and PSA.
- +Offers protection for data across on-prem, cloud, endpoints, and SaaS applications.
Weaknesses
- -No free tier available for individual products.
- -Primarily designed for MSPs and IT teams, potentially complex for small businesses without dedicated IT staff.
Key features
ConnectWise
Unified IT management platform for MSPs and IT professionals, powered by agentic AI.
Strengths
- +Unifies multiple IT management functions into a single platform, reducing tool sprawl.
- +Leverages agentic AI and RPA for enhanced automation and efficiency.
- +Provides comprehensive cybersecurity and data protection with expert backing.
- +Offers a strong community and partner program for business growth and support.
- +Streamlines operations with industry-leading PSA and RMM capabilities.
Weaknesses
- -Requires a learning curve due to the breadth of features and integrated modules.
- -Pricing information is not publicly available, requiring direct contact for quotes.
Key features
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Datto
Want the highest-rated option?
Datto: 4.4/5 (730 reviews). ConnectWise: 3.9/5 (1,754 reviews).
Go with: Datto
Value user reviews?
Datto: 730 reviews (4.4/5). ConnectWise: 1,754 reviews (3.9/5).
Go with: ConnectWise
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Datto is a security tool. ConnectWise is in productivity. Pick the category that matches your needs.
How important are ratings?
Datto is rated higher: 4.4/5 vs 3.9/5.
Key Takeaways
Datto
- Higher user rating: 4.4/5 vs 3.9/5
- Our pick for this comparison
ConnectWise
- Larger review base (1,754 reviews)
- Better fit for productivity
The Bottom Line
Datto is our pick.
Frequently Asked Questions
Is Datto or ConnectWise better?
Datto is rated in our evaluation. Both are paid.
What are Datto and ConnectWise used for?
Datto: Comprehensive IT solutions for MSPs, encompassing backup, disaster recovery, endpoint management, and service.... ConnectWise: Unified IT management platform for MSPs and IT professionals, powered by agentic AI..
What does Datto cost vs ConnectWise?
Datto is a paid tool. ConnectWise is a paid tool. Visit their websites for detailed pricing.