Frill vs Canny: Which Should You Choose in 2026?
Choosing between Frill and Canny comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Frill
Feature voting and roadmaps
Best for you if:
- • Collect and organize customer feature requests
- • Prioritize based on votes and customer impact
Canny
Capture product feedback
Best for you if:
- • You want the higher-rated option (8.2/10 vs 0.0/10)
- • Collect and prioritize customer feedback
- • Public voting boards and roadmaps
| At a Glance |  Frill |  Canny |
|---|---|---|
Price | Free + Paid | Free + Paid |
Best For | Customer Feedback | Customer Feedback |
Rating | —/100 | 82/100 |
| Feature | Frill | Canny |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| Editorial Score | — | 82 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Customer FeedbackRoadmapping | Customer FeedbackRoadmapping |
Understanding the Differences
Both Frill and Canny solve similar problems, but they approach them differently.Frill positions itself as "feature voting and roadmaps" while Cannyfocuses on "capture product feedback". These differences matter depending on what you're trying to accomplish.
When to Choose Frill
Frill makes sense if you're looking for a budget-friendly option with a free tier solution.
When to Choose Canny
Canny is worth considering if you need a flexible option with both free and paid tiers tool. Scoring 82/100, it edges ahead in our evaluation.
Who Should Use What?
Bootstrapped or small team?
When every dollar counts, Frill lets you get started without pulling out your credit card.
We'd pick: Frill
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Canny is built for teams that are leveling up.
We'd pick: Canny
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Both have enterprise tiers—compare their security features.
We'd pick: Canny
Still not sure? Answer these 3 questions
How much can you spend?
Tight budget? Start free with Frill, upgrade when you're ready.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Canny higher (82/100). But the community has upvoted Canny more (0 votes). Pick your source of truth.
Key Takeaways
What Canny Does Better
- Higher overall score (82/100)
- Our recommendation for most use cases
Consider Frill If
- You want to start free and scale later
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Canny (82/100). But the honest answer is that "better" depends on your situation. Canny scores higher in our analysis, but Frill might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Frill or Canny better?
Based on our analysis, Canny scores higher with 82/100. Frill isfreemium while Canny is freemium. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Frill to Canny easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Frill and Canny offer free trials?
Most software in this category offers free trials or free tiers. Frill is freemium with a free tier.Canny is freemium with a free tier. Visit their websites for current trial offers.