Front vs The-Y CRM: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Front and The-Y CRM side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, The-Y CRM leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Front
Unify customer conversations, automate workflows, and boost team efficiency
Best for you if:
- • You want to unify customer conversations, automate workflows, and boost team efficiency
The-Y CRM
Unite WhatsApp, email, web chat and calls in a shared team inbox
Best for you if:
- • Small teams that handle most customer contact through WhatsApp, phone and email
| At a Glance | Front | The-Y CRM |
|---|---|---|
Starts at | From $25/seat/mo, billed yearly Starter plan | Free plan, paid from €20/mo, billed monthly Founder plan |
Category | Customer Support Email | Customer Support CRM |
Rating | 4.3/5 G2 4.7 · Trustpilot 4.8 · Capterra 4.6 4,195 reviews | n/a |
Free plan | No | Yes |
Watch out for | There is no free tier, only a 14-day free trial (no credit card needed). | Cloud Pro: 10 GB storage limit |
Choose Front or The-Y CRM?
Choose Front if
- You want to unify customer conversations, automate workflows, and boost team efficiency
Choose The-Y CRM if
- Small teams that handle most customer contact through WhatsApp, phone and email
- You want a free tier before you commit
In-Depth Analysis
Front
Unify customer conversations, automate workflows, and boost team efficiency
Front's pricing is on the expensive side compared to many shared inbox solutions, especially the Starter tier at $25/month per seat for basic features (all prices are per seat per month on annual billing).
Watch out
There is no free tier, only a 14-day free trial (no credit card needed).
Strengths
- Pro: Great collaboration
- Pro: Email-like UX
- Pro: Strong automation
Weaknesses
- Con: Expensive for small teams
Key features
The-Y CRM
Unite WhatsApp, email, web chat and calls in a shared team inbox
The-Y CRM's pricing is exceptionally generous, especially with the free tier supporting 3 users and 1,000 outgoing messages, and the Cloud Pro at €40/month (or €20 during alpha/beta) for unlimited users and messages is a steal compared to per-seat competitors.
Watch out
Cloud Pro: 10 GB storage limit
Key features
Plans and prices: Front vs The-Y CRM
| Tool | Plans and prices | Source |
|---|---|---|
| Front |
| front.com/pricing read Nov 5, 2026 |
| The-Y CRM |
| the-y.at/en/crm/costs read Nov 7, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Front pricing and The-Y CRM pricing.
Key Takeaways
Front
- Choose Front if you want to unify customer conversations, automate workflows, and boost team efficiency
The-Y CRM
- Has a free plan
What the data shows
On the data below, The-Y CRM leads on a free plan. We do not name an overall winner for this pair.
- Only Front has a published user rating (4.3/5 from 4,195 reviews); The-Y CRM has none we can show.
- Entry prices are not ranked, they are charged on different bases: Front $25/seat/mo, billed yearly; The-Y CRM €20/mo, billed monthly.
- Only The-Y CRM has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
From the vendors
Written by the teams of these products, not by Toolradar. The comparison above is ours and vendors cannot edit it.
Frequently Asked Questions
How do Front and The-Y CRM compare in 2026?
On the data below, The-Y CRM leads on a free plan. We do not name an overall winner for this pair. Only Front has a published user rating (4.3/5 from 4,195 reviews); The-Y CRM has none we can show. Entry prices are not ranked, they are charged on different bases: Front $25/seat/mo, billed yearly; The-Y CRM €20/mo, billed monthly. Only The-Y CRM has a free plan.
What are Front and The-Y CRM used for?
Front: Unify customer conversations, automate workflows, and boost team efficiency. The-Y CRM: Unite WhatsApp, email, web chat and calls in a shared team inbox.
What does Front cost vs The-Y CRM?
Front's cheapest paid plan is Starter at $25/seat/mo, billed yearly. The-Y CRM's cheapest paid plan is Founder at €20/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 7, 2026.
What's the main difference between Front and The-Y CRM?
Front's main strength: great collaboration. The-Y CRM focuses on unite WhatsApp, email, web chat and calls in a shared team inbox.
Spotted an outdated price or a wrong fact? Suggest a correction: we check it against the vendor's own page. Work for one of these vendors? Claim your listing to update it yourself.