IT Glue vs GitBook: Which is Better in 2026?
Choosing between IT Glue and GitBook comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
IT Glue
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
Best for you if:
- • Centralizes and structures IT documentation for MSPs.
- • Automates SOP generation and documentation with AI.
GitBook
Documentation for technical teams
Best for you if:
- • You want to try before committing
- • Documentation platform for technical teams with Git integration
- • Clean editor with code-friendly formatting options
| At a Glance |  IT Glue |  GitBook |
|---|---|---|
Starts at | $29/user*/moBasic | $6.7/user/monthPlus |
Best For | Documentation | Documentation |
Rating | - | - |
Choose IT Glue or GitBook?
Choose IT Glue if
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
- Significantly reduces manual documentation effort through AI automation.
- Improves security with features like Password Safe and policy enforcement.
- Enhances efficiency and troubleshooting with centralized, structured documentation and integrations.
Choose GitBook if
Documentation for technical teams
- Beautiful docs
- Git integration
- Easy editing
| Feature | IT Glue | GitBook |
|---|---|---|
| Pricing Model | Paid | Freemium |
| User Rating | ★4.7/5 982 reviews | ★4.6/5 270 reviews |
| Categories | DocumentationPassword Managers | DocumentationKnowledge Base |
In-Depth Analysis
IT Glue
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
Strengths
- +Significantly reduces manual documentation effort through AI automation.
- +Improves security with features like Password Safe and policy enforcement.
- +Enhances efficiency and troubleshooting with centralized, structured documentation and integrations.
- +Provides comprehensive visibility into IT environments through various auto-documentation features.
- +Streamlines client reporting with automated QBRs and executive summaries.
Weaknesses
- -Primarily targeted at Managed Service Providers (MSPs), which might limit its applicability for other IT teams.
- -The extensive integration with Kaseya products might imply a preference or deeper functionality for users within the Kaseya ecosystem.
Key features
GitBook
Documentation for technical teams
Strengths
- +Beautiful docs
- +Git integration
- +Easy editing
Weaknesses
- -Limited free tier
- -Export limitations
Key features
Pricing: IT Glue vs GitBook
| Plan | IT Glue | GitBook |
|---|---|---|
| Tier 1 | $29/user* Basic | Free Free |
| Tier 2 | $38/user* SELECT | $6.7 user/month Plus |
| Tier 3 | $44/user* ENTERPRISE | N/A |
Pricing verified from each vendor's public pricing page. Compare in detail on IT Glue pricing and GitBook pricing.
Who Should Use What?
On a budget?
GitBook has a free tier. IT Glue is paid only.
Go with: GitBook
Want the highest-rated option?
Neither has user reviews yet.
Go with: IT Glue
Value user reviews?
Neither has user reviews yet.
Go with: GitBook
3 Questions to Help You Decide
What's your budget?
IT Glue is paid. GitBook is freemium. GitBook lets you start free.
What's your use case?
Both are documentation tools. Compare their specific features to decide.
How important are ratings?
Neither has user reviews yet.
Key Takeaways
GitBook
- Free tier available
- Our pick for this comparison
IT Glue
- Higher user rating: 4.7/5 vs 4.6/5
- Larger review base (982 reviews)
The Bottom Line
GitBook is our pick.
Frequently Asked Questions
Is IT Glue or GitBook better?
GitBook is rated in our evaluation. IT Glue is paid and GitBook is freemium.
What are IT Glue and GitBook used for?
IT Glue: The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.. GitBook: Documentation for technical teams.
What does IT Glue cost vs GitBook?
IT Glue is a paid tool. GitBook is freemium (free tier + paid plans). Visit their websites for detailed pricing.