IT Glue vs Mintlify: Which is Better in 2026?
Choosing between IT Glue and Mintlify comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
IT Glue
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
Best for you if:
- • Centralizes and structures IT documentation for MSPs.
- • Automates SOP generation and documentation with AI.
Mintlify
Beautiful documentation instantly
Best for you if:
- • You want to try before committing
- • Documentation platform with AI-powered editing, maintenance, and visitor assistance
- • Free tier with custom domain; Pro at $250/mo adds team collaboration and AI assistant
| At a Glance |  IT Glue |  Mintlify |
|---|---|---|
Starts at | $29/moBasic | FreeFree tier available |
Best For | Documentation | Documentation |
Rating | 4.7/5 | 4.9/5 |
Choose IT Glue or Mintlify?
Choose IT Glue if
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
- Significantly reduces manual documentation effort through AI automation.
- Improves security with features like Password Safe and policy enforcement.
- Enhances efficiency and troubleshooting with centralized, structured documentation and integrations.
Choose Mintlify if
Beautiful documentation instantly
- Purpose-built for developer docs with API playground and code blocks
- AI-native features optimize content for both humans and advanced models
- Clean, polished output that deploys in minutes from a web editor
| Feature | IT Glue | Mintlify |
|---|---|---|
| Pricing Model | Paid | Freemium |
| User Rating | ★4.7/5 982 reviews | ★4.9/5 5 reviews |
| Categories | DocumentationPassword Managers | DocumentationKnowledge Base |
In-Depth Analysis
IT Glue
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
Strengths
- +Significantly reduces manual documentation effort through AI automation.
- +Improves security with features like Password Safe and policy enforcement.
- +Enhances efficiency and troubleshooting with centralized, structured documentation and integrations.
- +Provides comprehensive visibility into IT environments through various auto-documentation features.
- +Streamlines client reporting with automated QBRs and executive summaries.
Weaknesses
- -Primarily targeted at Managed Service Providers (MSPs), which might limit its applicability for other IT teams.
- -The extensive integration with Kaseya products might imply a preference or deeper functionality for users within the Kaseya ecosystem.
Key features
Mintlify
Beautiful documentation instantly
Strengths
- +Purpose-built for developer docs with API playground and code blocks
- +AI-native features optimize content for both humans and advanced models
- +Clean, polished output that deploys in minutes from a web editor
- +Generous free tier includes custom domain and full platform access
- +Strong enterprise security with SOC 2 compliance and SSO
Weaknesses
- -Paid plan is steep for small teams with basic docs needs
- -AI assistant credits are limited, overages cost a small fee each
- -Hobby tier limited to a single dashboard member
- -White-labeling and custom authentication locked to higher tiers
- -Less flexible than self-hosted solutions for advanced customization
Key features
Pricing: IT Glue vs Mintlify
| Plan | IT Glue | Mintlify |
|---|---|---|
| Tier 1 | $29/user* Basic | Free Hobby |
| Tier 2 | $38/user* SELECT | $250 month Pro |
| Tier 3 | $44/user* ENTERPRISE | Custom custom Enterprise |
Pricing verified from each vendor's public pricing page. Compare in detail on IT Glue pricing and Mintlify pricing.
Who Should Use What?
On a budget?
Mintlify has a free tier. IT Glue is paid only.
Go with: Mintlify
Want the highest-rated option?
IT Glue: 4.7/5 (982 reviews). Mintlify: 4.9/5 (5 reviews).
Go with: Mintlify
Value user reviews?
IT Glue: 982 reviews (4.7/5). Mintlify: 5 reviews (4.9/5).
Go with: IT Glue
3 Questions to Help You Decide
What's your budget?
IT Glue is paid. Mintlify is freemium. Mintlify lets you start free.
What's your use case?
Both are documentation tools. Compare their specific features to decide.
How important are ratings?
Mintlify is rated higher: 4.9/5 vs 4.7/5.
Key Takeaways
Mintlify
- Higher user rating: 4.9/5 vs 4.7/5
- Free tier available
- Our pick for this comparison
IT Glue
- Larger review base (982 reviews)
The Bottom Line
Mintlify is our pick.
Frequently Asked Questions
Is IT Glue or Mintlify better?
Mintlify is rated in our evaluation. IT Glue is paid and Mintlify is freemium.
What are IT Glue and Mintlify used for?
IT Glue: The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.. Mintlify: Beautiful documentation instantly.
What does IT Glue cost vs Mintlify?
IT Glue is a paid tool. Mintlify is freemium (free tier + paid plans). Visit their websites for detailed pricing.