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Klaviyo vs SendPulse: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Klaviyo and SendPulse side by side. This page compares data; it is not a hands-on review.

On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 6,204 user reviews compared Pricing checked Oct 31, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Klaviyo

Email marketing for e-commerce

Best for you if:

  • • You want e-commerce focused

SendPulse

Multi-channel marketing automation platform for email, chatbots, CRM, and online courses.

Best for you if:

  • • You want a fully free tool (Klaviyo requires payment)
At a glance: Klaviyo vs SendPulse
At a Glance
Klaviyo Klaviyo
SendPulse SendPulse
Starts at
Free plan, paid from $20/mo, billed monthly Email plan
Free 100% free
Category
Marketing Automation Email Marketing
Marketing Automation Email Marketing
Rating
4.6/5 G2 4.6 · Capterra 4.6 1,901 reviews 4.6/5 Trustpilot 4.5 · Capterra 4.6 · G2 4.6 4,303 reviews
Free plan
Yes Yes
Watch out for
Since Feb 2025, you pay for ALL active profiles, not just contacts you email. Imported but unengaged contacts still count toward billing n/a

Choose Klaviyo or SendPulse?

Klaviyo

Choose Klaviyo if

  • You want e-commerce focused
  • You want powerful segmentation
SendPulse

Choose SendPulse if

  • You want a fully free tool (Klaviyo requires payment)
  • You want comprehensive suite of integrated marketing tools on one platform
  • You want offers a generous free plan with significant features

In-Depth Analysis

Klaviyo Klaviyo

Email marketing for e-commerce

Good value

Since February 2025, billing is based on total active profiles (not just emailed contacts), which effectively raised prices for most users.

Watch out

Since Feb 2025, you pay for ALL active profiles, not just contacts you email. Imported but unengaged contacts still count toward billing

Strengths

  • Pro: E-commerce focused
  • Pro: Powerful segmentation
  • Pro: Revenue attribution

Weaknesses

  • Con: Expensive at scale
  • Con: Learning curve

Key features

Email marketing SMS marketing Customer segmentation Predictive analytics E-commerce integrations Automation flows

SendPulse SendPulse

Multi-channel marketing automation platform for email, chatbots, CRM, and online courses.

Great value

SendPulse's Free tier is incredibly generous, offering a vast array of features including email, chatbots, CRM, and even an online course builder, which is rare for a free plan.

Strengths

  • Pro: Comprehensive suite of integrated marketing tools on one platform.
  • Pro: Offers a generous free plan with significant features.
  • Pro: User-friendly drag-and-drop editors and pre-made templates.
  • Pro: AI-powered tools for content creation and refinement.
  • Pro: 24/7 multi-language customer support and extensive knowledge base.

Weaknesses

  • Con: Advanced features like unlimited emails and users are only available on higher-tier paid plans.
  • Con: Pricing for larger subscriber lists can increase significantly.
  • Con: Some features like SMS campaigns are not included in the free plan.

Key features

Email Marketing (bulk email, drag-and-drop builder, templates, A/B testing) Chatbot Builder (for Messenger, Instagram, WhatsApp, Telegram, Viber) CRM System (contact management, sales pipeline automation, deal management) Website Builder (for landing pages and bio link pages) Online Course Builder (create and sell courses) Web Push Notifications

Plans and prices: Klaviyo vs SendPulse

Plans and prices of Klaviyo and SendPulse, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
Klaviyo
  • Free: Free
  • Email: $20/mo, billed monthly
  • Email + SMS: $35/mo, billed monthly
klaviyo.com/pricing read Oct 5, 2026
SendPulse
  • Free: Free
sendpulse.com/pricing read Oct 31, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Klaviyo pricing and SendPulse pricing.

Key Takeaways

Klaviyo

  • Choose if you want email marketing for e-commerce

SendPulse

  • Choose if you want multi-channel marketing automation platform for email, chatbots, CRM, and online courses

What the data shows

On the data below the two are close or not directly comparable, so we do not name a winner for this pair.

  • User ratings are within 0.2 points (4.6/5 from 1,901 reviews for Klaviyo, 4.6/5 from 4,303 reviews for SendPulse).
  • Klaviyo starts at $20/mo, billed monthly; SendPulse has no public paid plan price on file.
  • Both have a free plan.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do Klaviyo and SendPulse compare in 2026?

On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings are within 0.2 points (4.6/5 from 1,901 reviews for Klaviyo, 4.6/5 from 4,303 reviews for SendPulse). Klaviyo starts at $20/mo, billed monthly; SendPulse has no public paid plan price on file. Both have a free plan.

What are Klaviyo and SendPulse used for?

Klaviyo: Email marketing for e-commerce. SendPulse: Multi-channel marketing automation platform for email, chatbots, CRM, and online courses.

What does Klaviyo cost vs SendPulse?

Klaviyo's cheapest paid plan is Email at $20/mo, billed monthly; it also has a free plan. SendPulse is free. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.

What's the main difference between Klaviyo and SendPulse?

Klaviyo's main strength: e-commerce focused. SendPulse's main strength: comprehensive suite of integrated marketing tools on one platform.

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