NinjaOne vs Grafana OnCall: Which Should You Choose in 2026?
Choosing between NinjaOne and Grafana OnCall comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
NinjaOne
The easiest IT management platform for unified endpoint management and IT operations.
Best for you if:
- • Unifies IT operations and endpoint management in a single platform.
- • Automates critical IT tasks like patching, backup, and device management.
Grafana OnCall
On-call management for Grafana
Best for you if:
- • You want the higher-rated option (8.4/10 vs 0.0/10)
- • You want to try before committing
- • Grafana OnCall is an open-source on-call management and alerting system
- • It routes alerts, manages schedules, and escalates incidents integrated with Grafana
| At a Glance |  NinjaOne |  Grafana OnCall |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Automation | Automation |
Rating | —/100 | 84/100 |
| Feature | NinjaOne | Grafana OnCall |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 84 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | AutomationHelp Desk | AutomationMonitoring |
How NinjaOne and Grafana OnCall Compare
NinjaOne
The easiest IT management platform for unified endpoint management and IT operations.
Paid
Grafana OnCall
On-call management for Grafana
Free tier available · 84/100 score
Who Should Use What?
On a budget?
Grafana OnCall has a free tier. NinjaOne is paid only.
Go with: Grafana OnCall
Want the highest-rated option?
Grafana OnCall scores 84/100. NinjaOne is unrated.
Go with: Grafana OnCall
Value user reviews?
Neither has user reviews yet.
Go with: Grafana OnCall
3 Questions to Help You Decide
What's your budget?
NinjaOne is paid. Grafana OnCall is freemium. Grafana OnCall lets you start free.
What's your use case?
Both are automation tools. Compare their specific features to decide.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Grafana OnCall
- Higher score: 84/100 vs unrated
- Free tier available
- Our pick for this comparison
NinjaOne
The Bottom Line
Grafana OnCall (84/100) is our pick.
Frequently Asked Questions
Is NinjaOne or Grafana OnCall better?
Grafana OnCall scores 84/100 in our evaluation. NinjaOne is paid and Grafana OnCall is freemium.
What are NinjaOne and Grafana OnCall used for?
NinjaOne: The easiest IT management platform for unified endpoint management and IT operations.. Grafana OnCall: On-call management for Grafana.
What does NinjaOne cost vs Grafana OnCall?
NinjaOne is a paid tool. Grafana OnCall is freemium (free tier + paid plans). Visit their websites for detailed pricing.