Ooma vs Grasshopper: Which is Better in 2026?
Choosing between Ooma and Grasshopper comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Ooma is our overall pick for communication workflows. Pick Grasshopper if you need its specific feature set.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Ooma
Intelligent communications solutions for business and home, made simple.
Best for you if:
- • Offers VoIP phone services for both businesses and homes.
- • Provides advanced business communication features including video and messaging.
Grasshopper
Virtual phone system for small business
Best for you if:
- • Grasshopper is a virtual phone system designed for entrepreneurs and small businesses, offering dedicated business numbers and features to professionalize communications.
- • It provides unlimited users and extensions, mobile/desktop apps, and various call management features like custom greetings and call forwarding.
| At a Glance |  Ooma |  Grasshopper |
|---|---|---|
Starts at | Paid | $14/moTrue Solo |
Best For | Communication | Communication |
Rating | - | - |
Choose Ooma or Grasshopper?
Choose Ooma if
Intelligent communications solutions for business and home, made simple.
- Comprehensive feature set for business communication needs.
- Offers both business and home phone solutions.
- Includes options for POTS line replacement.
Choose Grasshopper if
Virtual phone system for small business
- Provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications.
- Offers unlimited users and extensions at no extra cost, making it scalable for growing small businesses.
- Includes mobile and desktop applications for iOS, Android, and desktop, allowing users to stay connected on the go.
| Feature | Ooma | Grasshopper |
|---|---|---|
| Pricing Model | Paid | Paid |
| User Rating | ★4.5/5 375 reviews | ★4.1/5 512 reviews |
| Categories | CommunicationVideo Conferencing | CommunicationProductivity |
In-Depth Analysis
Ooma
Intelligent communications solutions for business and home, made simple.
Strengths
- +Comprehensive feature set for business communication needs.
- +Offers both business and home phone solutions.
- +Includes options for POTS line replacement.
- +Provides 24x7 customer support.
- +Easy installation for business phone systems.
Weaknesses
- -Home phone service requires hardware purchase.
- -Some home phone plans have monthly service fees in addition to taxes and fees.
- -Business plans are priced per user, per month.
Key features
Grasshopper
Virtual phone system for small business
Strengths
- +Provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications.
- +Offers unlimited users and extensions at no extra cost, making it scalable for growing small businesses.
- +Includes mobile and desktop applications for iOS, Android, and desktop, allowing users to stay connected on the go.
- +Features advanced call management capabilities such as custom greetings, call forwarding, call routing, and call recording.
- +Integrates with essential business services through exclusive discounts, including Ruby virtual receptionist, LegalZoom, TransUnion, and WordPress.
Weaknesses
- -Service is only available in the USA and Canada.
- -Specific pricing details beyond 'starting as low as $14/month' are not provided without selecting a plan.
- -While it offers virtual fax, it's limited to receiving faxes as PDF files via email, not sending.
Key features
Pricing: Ooma vs Grasshopper
| Plan | Ooma | Grasshopper |
|---|---|---|
| Tier 1 | N/A | $14 True Solo |
| Tier 2 | N/A | $25 Solo Plus |
| Tier 3 | N/A | $80 Small Business |
Pricing verified from each vendor's public pricing page. Compare in detail on Ooma pricing and Grasshopper pricing.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Ooma
Want the highest-rated option?
Neither has user reviews yet.
Go with: Ooma
Value user reviews?
Neither has user reviews yet.
Go with: Ooma
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Both are communication tools. Compare their specific features to decide.
How important are ratings?
Neither has user reviews yet.
Key Takeaways
Ooma
- Higher user rating: 4.5/5 vs 4.1/5
- Our pick for this comparison
Grasshopper
- Larger review base (512 reviews)
The Bottom Line
Ooma is our pick.
Frequently Asked Questions
Is Ooma or Grasshopper better?
Ooma is rated in our evaluation. Both are paid.
What are Ooma and Grasshopper used for?
Ooma: Intelligent communications solutions for business and home, made simple.. Grasshopper: Virtual phone system for small business.
What does Ooma cost vs Grasshopper?
Ooma is a paid tool. Grasshopper is a paid tool. Visit their websites for detailed pricing.