OpenPhone vs Grasshopper: Which is Better in 2026?
Choosing between OpenPhone and Grasshopper comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: OpenPhone wins this matchup. Our overall Communication pick is Microsoft Teams. Our free Communication pick is Workplace. Pick Grasshopper if you need its specific feature set.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
OpenPhone
Business phone for startups and small teams
Best for you if:
- • You want affordable starting price at $15/user/mo billed annually
- • You want aI agent handles after-hours calls without extra staffing
Grasshopper
Virtual phone system for small business
Best for you if:
- • You want provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications
- • You want offers unlimited users and extensions at no extra cost, making it scalable for growing small businesses
| At a Glance | OpenPhone | Grasshopper |
|---|---|---|
Starts at | $19/monthStarter | $14/moTrue Solo |
Best For | Communication | Communication |
Rating | 4.4/5 | 4.1/5 |
Free plan | No | No |
Choose OpenPhone or Grasshopper?
Choose OpenPhone if
Business phone for startups and small teams
- You want affordable starting price at $15/user/mo billed annually
- You want aI agent handles after-hours calls without extra staffing
Choose Grasshopper if
Virtual phone system for small business
- You want provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications
- You want offers unlimited users and extensions at no extra cost, making it scalable for growing small businesses
- Budget matters ($14/mo vs $19/month)
| Feature | OpenPhone | Grasshopper |
|---|---|---|
| Pricing Model | Paid | Paid |
| User Rating | ★4.4/5 3,876 reviews | ★4.1/5 515 reviews |
| Categories | CommunicationAI Agents | CommunicationProductivity |
In-Depth Analysis
OpenPhone
Business phone for startups and small teams
OpenPhone now sells as Quo.
Watch out
OpenPhone's checkout is quo.com/pricing. Same product, new brand.
Strengths
- +Affordable starting price at $15/user/mo billed annually
- +AI agent handles after-hours calls without extra staffing
- +Shared numbers let teams collaborate on customer conversations
- +7-day free trial with no credit card required
- +Clean modern interface with fast onboarding
Weaknesses
- -Rebranded from OpenPhone to Quo which may cause confusion
- -HubSpot and Salesforce integrations require Business plan at $23/user/mo
- -International calling billed separately per minute
- -No free plan available beyond the 7-day trial
Key features
Grasshopper
Virtual phone system for small business
Grasshopper's pricing is fair for solo entrepreneurs and small teams, but can become expensive for growing businesses.
Strengths
- +Provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications.
- +Offers unlimited users and extensions at no extra cost, making it scalable for growing small businesses.
- +Includes mobile and desktop applications for iOS, Android, and desktop, allowing users to stay connected on the go.
- +Features advanced call management capabilities such as custom greetings, call forwarding, call routing, and call recording.
- +Integrates with essential business services through exclusive discounts, including Ruby virtual receptionist, LegalZoom, TransUnion, and WordPress.
Weaknesses
- -Service is only available in the USA and Canada.
- -While it offers virtual fax, it's limited to receiving faxes as PDF files via email, not sending.
Key features
Pricing: OpenPhone vs Grasshopper
| Plan | OpenPhone | Grasshopper |
|---|---|---|
| Tier 1 | $19 month Starter | $14 True Solo |
| Tier 2 | $33 month Business | $25 Solo Plus |
| Tier 3 | $47 month Scale | $80 Small Business |
Pricing verified from each vendor's public pricing page. Compare in detail on OpenPhone pricing and Grasshopper pricing.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: OpenPhone
Want the highest-rated option?
OpenPhone: 4.4/5 (3,876 reviews). Grasshopper: 4.1/5 (515 reviews).
Go with: OpenPhone
Value user reviews?
OpenPhone: 3,876 reviews (4.4/5). Grasshopper: 515 reviews (4.1/5).
Go with: OpenPhone
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Both are communication tools. Compare their specific features to decide.
How important are ratings?
OpenPhone is rated higher: 4.4/5 vs 4.1/5.
Key Takeaways
OpenPhone
- Higher user rating: 4.4/5 vs 4.1/5
- Larger review base (3,876 reviews)
- Our pick for this comparison
Grasshopper
- Choose if you want virtual phone system for small business
The Bottom Line
OpenPhone wins this matchup. Our overall Communication pick is Microsoft Teams. Our free Communication pick is Workplace.
Frequently Asked Questions
Is OpenPhone or Grasshopper better?
OpenPhone is rated in our evaluation. Both are paid.
What are OpenPhone and Grasshopper used for?
OpenPhone: Business phone for startups and small teams. Grasshopper: Virtual phone system for small business.
What does OpenPhone cost vs Grasshopper?
OpenPhone is a paid tool. Grasshopper is a paid tool. Visit their websites for detailed pricing.