The Bottom Line
Entry price
Paid plans only
Biggest pro
Affordable starting price at $15/user/mo billed annually
Biggest con
Rebranded from OpenPhone to Quo which may cause confusion
TL;DR - OpenPhone
- AI-powered business phone with shared numbers, call routing, and unified inbox
- Sona AI agent handles calls 24/7 with lead qualification and routing
- Plans from $15/user/mo annually; integrates with HubSpot, Salesforce, and Zapier
What is OpenPhone?
Available on: iOS, Android, macOS, Windows, Web
Pros & Cons
Pros
- Affordable starting price at $15/user/mo billed annually
- AI agent handles after-hours calls without extra staffing
- Shared numbers let teams collaborate on customer conversations
- 7-day free trial with no credit card required
- Clean modern interface with fast onboarding
Cons
- Rebranded from OpenPhone to Quo which may cause confusion
- HubSpot and Salesforce integrations require Business plan at $23/user/mo
- International calling billed separately per minute
- No free plan available beyond the 7-day trial
Ratings Across the Web
OpenPhone holds an aggregate rating of 4.4 out of 5 from 3,876 reviews across G2 and Trustpilot, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
7-day Free TrialPricing checked Sep 8, 2026
Starter
$19/month
- $19/user/month, or $15/user/month billed annually ($180/year)
- One local or toll-free number per user
- US/Canada calling and messaging
- 1,000 Sona automation credits
Business
$33/month
- $33/user/month, or $23/user/month billed annually ($276/year)
- AI summaries, HubSpot/Salesforce
- Phone menus, call recording
Scale
$47/month
- $47/user/month, or $35/user/month billed annually ($420/year)
- AI call tags
- Priority support
Is OpenPhone worth the price?
OpenPhone now sells as Quo.
Official quo.com/pricing: Starter $19/user/month ($15 yearly), Business $33 ($23 yearly), Scale $47 ($35 yearly). Each user includes one number.
Sona AI credits start at 1,000 per plan (10 calls). 7-day trial.
This is best for a US/Canada team that wants published per-seat dollars, not a contact-sales PBX.
Hidden Costs & Gotchas
OpenPhone's checkout is quo.com/pricing. Same product, new brand.
Sona extra credit packs are $25 / $49 / $99 / $199 per month. Overage per call is $1.00 down to $0.45 by pack (official page).
US 10DLC registration is a $19.50 one-time Campaign Registry fee.
Calling and messaging in the plan text is US and Canadian numbers. Other destinations are extra.
How OpenPhone's pricing compares
At $19/mo, OpenPhone is mid-range of its 4 direct competitors ($14 to $30/mo across the set).
Entry paid plan, monthly. Pricing checked Sep 8, 2026.
Reviews
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OpenPhone FAQ
How does OpenPhone help teams manage customer conversations collaboratively?
Which teams benefit most from using OpenPhone?
How is OpenPhone priced?
Can OpenPhone integrate with other business tools?
What kind of limitations should users be aware of with OpenPhone?
How does OpenPhone compare to a competitor like Dialpad?
When does OpenPhone's AI agent, Sona, assist with calls?
Source: openphone.com