What is OpenPhone?
OpenPhone (crm): Business phone for startups and small teams. OpenPhone (now Quo) is an AI-powered business phone system that unifies calls, texts, voicemails, and contact management in a shared workspace. Teams can collaborate on customer conversations with shared numbers, custom call routing, and an AI agent (Sona) that handles calls 24/7. OpenPhone is paid-only, with most plans including a trial period. Buyers most often compare OpenPhone against Dialpad, Front.
TL;DR - OpenPhone
- AI-powered business phone with shared numbers, call routing, and unified inbox
- Sona AI agent handles calls 24/7 with lead qualification and routing
- Plans from $15/user/mo annually; integrates with HubSpot, Salesforce, and Zapier
Pricing: Paid only
Best for: Enterprises & pros
4.5/5 across review platforms
Pros & Cons
Pros
- Affordable starting price at $15/user/mo billed annually
- AI agent handles after-hours calls without extra staffing
- Shared numbers let teams collaborate on customer conversations
- 7-day free trial with no credit card required
- Clean modern interface with fast onboarding
Cons
- Rebranded from OpenPhone to Quo which may cause confusion
- HubSpot and Salesforce integrations require Business plan at $23/user/mo
- International calling billed separately per minute
- No free plan available beyond the 7-day trial
Ratings Across the Web
4.5(3,352 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Unified inbox for calls, texts, voicemails, and recordingsShared phone numbers with custom call routing and ring ordersSona AI agent for 24/7 automated call handling and lead qualificationCall summaries, transcripts, and auto-tagging powered by AIDrag-and-drop IVR call flow builderHubSpot, Salesforce, and Zapier integrationsReal-time analytics dashboard with call monitoringNumber porting from existing providers with priority support
Pricing
Paid
OpenPhone offers paid plans. Visit their website for current pricing details.
About OpenPhone
By Toolradar Team·
OpenPhone (now Quo) is an AI-powered business phone system that unifies calls, texts, voicemails, and contact management in a shared workspace. Teams can collaborate on customer conversations with shared numbers, custom call routing, and an AI agent (Sona) that handles calls 24/7. It integrates with HubSpot, Salesforce, and Zapier, and serves 90,000+ businesses with a 4.7-star rating across 3,200+ reviews.
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OpenPhone FAQ
Is OpenPhone now called Quo?
Yes. OpenPhone rebranded to Quo in 2026. The product, features, and team remain the same. Existing customers were migrated automatically to the new brand.
Does Quo offer a free plan?
No, but Quo offers a 7-day free trial on all plans. Paid plans start at $15/user/month when billed annually, or $19/user/month on monthly billing.
What is the Sona AI agent?
Sona is Quo's AI-powered call agent that answers calls 24/7, qualifies leads, answers common questions, and routes conversations to the right team member. It comes with 1,000 free automation credits on the Starter plan.
Can I port my existing phone number to Quo?
Yes. Quo supports number porting from any carrier with priority support during the transfer process. You can also set up call forwarding while porting completes.
Source: openphone.com